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1 – 10 of 43Mansour Soufi, Mehdi Fadaei, Mahdi Homayounfar, Hamed Gheibdoust and Hamidreza Rezaee Kelidbari
The construction industry contributes to economic development by providing physical equipment and infrastructures. However, it also generates some undesirable outputs such as…
Abstract
Purpose
The construction industry contributes to economic development by providing physical equipment and infrastructures. However, it also generates some undesirable outputs such as waste and environmental pollution, especially in developing countries. Due to the importance of the green supply chain management (GSCM) philosophy, for solving these problems, the current study aims to evaluate the drivers of GSCM adoption in the construction industry of Iran.
Design/methodology/approach
This research uses a descriptive and practical methodology. The participated experts in the study include senior managers of the construction department in Rasht municipality who had relevant academic education and suitable experiences in urban and industrial construction. The experts took part in both qualitative and quantitative phases of the research, namely verification of the drivers extracted from literature and ranking them in ascending order. In the quantitative phase, Step-Wise Weight Assessment Ratio Analysis (SWARA) as a new multi-criterion decision-making (MCDM) method is used to evaluate the drivers of GSCM adoption using MATLAB software.
Findings
The results show that environmental management systems, green product design and innovational capability with weights of 0.347, 0.218 and 0.143 are the most significant sub-drivers, respectively. The less important factor is an investment in environmental technology.
Originality/value
This study evaluated the motivational factors of GSCM in the construction industry. The findings help governments, companies and green supply chain (GSC) managers to improve their knowledge about GSCM and make the best decisions to decrease environmental pollution.
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Anuja Chalke, Boon Liat Cheng and Michael Dent
Storytelling-driven messaging for luxury hotels is a robust social media marketing strategy to boost electronic word of mouth (e-WOM) and induce visit intention. This paper…
Abstract
Purpose
Storytelling-driven messaging for luxury hotels is a robust social media marketing strategy to boost electronic word of mouth (e-WOM) and induce visit intention. This paper focuses on individual-related characteristics related to imagery processing and explores their relationship with brand trust and narrative transportation. Gender is examined for its potential moderating impact on relationships revolving around e-WOM intent formation.
Design/methodology/approach
This study employs the partial least squares-structural equations modelling (SEM) and multi-group analyses (MGA) approaches to examine consumer responses to luxury hotel brands’ Instagram marketing. Data from 268 responses to an online survey was analyzed on Smart PLS4.
Findings
Results confirm that comprehension fluency, imagery fluency and narrative transportation are predictors of brand trust. Additionally, brand trust and narrative transportation impact e-WOM intention. The impact of narrative transportation on e-WOM intention is relatively stronger in men; while women exhibit a stronger impact of brand trust on e-WOM intention.
Practical implications
It is recommended that luxury hotel brands create content which is easy to comprehend and also capable of inducing mental imagery, to boost the narrative transportation effect. Content should be tailored to target specific gender segments to enhance e-WOM effectiveness. Detailed strategies for segment-specific content are discussed in the paper.
Originality/value
This study demonstrates how gender differences shape consumer responses to brand storytelling on Instagram, particularly for luxury hotels, filling a notable gap in extant literature.
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Tuan Duong Vu, Thi My Nguyet Nguyen and Phuong Thao Vu
This study aims to investigate the impact of several constructs on young customers’ consumption of solar energy appliances in an emerging market by extending the theory of planned…
Abstract
Purpose
This study aims to investigate the impact of several constructs on young customers’ consumption of solar energy appliances in an emerging market by extending the theory of planned behavior (TPB).
Design/methodology/approach
This study collected primary data from 885 young customers in an emerging market, that is, Vietnam. Subsequently, this study used partial least squares structural equation modeling to investigate the relationships between examined variables.
Findings
The results indicated that personal innovativeness, environmental knowledge and renewable energy knowledge significantly improved attitudes toward solar energy appliances. In addition, purchasing intention is promoted by subjective norms and perceived behavioral control. Contradictorily, the perceived functional risk is a significant barrier to purchasing intention. It also negatively moderates two associations: attitude and purchasing intention, attitude and positive word-of-mouth. Despite being proven to influence word-of-mouth positively, attitude has no significant impact on purchasing intention.
Originality/value
These findings suggested several implications for enterprises, technology providers and policymakers to develop renewable energy appliance consumption.
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Meghna Sethi, Sushil and M.P. Gupta
Given the rising complexities around organizational resilience, this study identifies and explains the critical enablers of developing organizational resilience (OR). It offers…
Abstract
Purpose
Given the rising complexities around organizational resilience, this study identifies and explains the critical enablers of developing organizational resilience (OR). It offers logical reasoning into the interactions and interdependencies among the identified elements with the help of a hierarchical model of the antecedents of OR.
Design/methodology/approach
This paper deployed a mixed methodology research design. Firstly, critical enablers of OR are identified from the literature review. Second, contextual relationships and interactions between the enablers are examined using modified total interpretive structural modeling to derive a hierarchical model among the antecedents that characterize OR. Lastly, a survey study including industry experts is used to statistically verify the model links.
Findings
Developing resilience lies at the intersection of organization science and strategic management, involving the interaction of factors within an organization’s strategic behaviors, organizational practices, and people processes. The study identifies twelve antecedents of OR. The resultant interpretive hierarchical model helped decipher internal relationships among the antecedents. The proposed model helps determine how organizations move through different phases (before, during, and after) of turbulences and how organizational resilience helps overcome negative spirals.
Originality/value
This research is original and refreshing in its attempt to necessitate resilience as a processual characteristic needed to survive, thrive, and transform amidst business tensions. The hierarchical model of antecedents garners a better understanding of how their interactions and interdependencies help organizations enhance their capacity to adapt and build resilience in organizational systems and processes. It answers questions of “what,” “how,” and “why” relevant to theory building in OR.
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Tijo George and Bhawana Maheshwari
This study explores the concept of “workplace survivor syndrome” (WSS) using bibliometric analysis and literature review, thereby identifying the avenues for future research in…
Abstract
Purpose
This study explores the concept of “workplace survivor syndrome” (WSS) using bibliometric analysis and literature review, thereby identifying the avenues for future research in business management.
Design/methodology/approach
The study adopted a methodological combination of bibliometric analysis and literature review. The methodological order is as follows: using the Scopus database and identifying 118 articles from ABDC listed journals, performance analysis by VOS viewer (citation analysis), science mapping analysis by Biblioshiny (visualisation and graphical presentation), and finally, the content analysis of the best 40 articles with a minimum of 50 citations and without any year restriction.
Findings
The bibliometric analysis reveals the most influential authors, articles, journals, countries, publication trends, impactful articles, and impactful authors of workplace survivor syndrome research, along with popular keywords used in this area. The content analysis identified three themes: emotional, cognitive, and behavioural syndrome. The content analysis reported the central mechanism adopted in 40 articles, including theories, methodologies, variables, sample size, etc. Additionally, the study explored the positive reviews on WSS.
Research limitations/implications
The study considered only the articles from the ABDC journal quality list for the review.
Originality/value
The article is persuasively the first research to provide the intellectual structure and comprehensive bibliometric analysis of workplace survivor syndrome.
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Subhasree Kar, Mohit Yadav and Tapan Kumar Panda
This study aims to reflect on the future of work dimensions through the new concept of inclusive organizational behaviour (IOB) and its practices.
Abstract
Purpose
This study aims to reflect on the future of work dimensions through the new concept of inclusive organizational behaviour (IOB) and its practices.
Design/methodology/approach
This work is a reflective concept development paper that focuses on new dimensions of organizational behaviour (OB) exploring IOB practices in the new workplace which can broaden the concept of OB that fits into the future of work.
Findings
The IOB practices will adapt and help in adapting to the new work dynamics that can create more humane and stimulating workplaces, thereby benefiting society at large. Individual positive psychological traits, team dynamics and a fusion of digital corporate culture with a human-centric approach and sustainability are highlighted in the redefined IOB, expanding the concept of OB from the three levels of analysis (individual, group and the entire organization’s behaviour) in the new normal post-COVID situation.
Research limitations/implications
Limited research studies are being conducted to investigate the future of work dynamics in the new standard post-COVID environment, which is dominated by digitization. The lack of literature and the changing situations that impact OB are the limitations.
Practical implications
Corporate houses, policymakers and leaders who understand the workplace dynamics in the post-COVID scenario can effectively leverage the insights from this work and may chalk out a road map for future work through IOB practices.
Originality/value
This research extends knowledge pertaining to IOB practices and the changing dynamics that need to be followed in the future OB practices.
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Ganghua Chen, Jingmei Xu and Songshan (Sam) Huang
This study emphasizes the growing significance of destination attributes in shaping the experiences and behaviours of gastronomy and culinary tourists. Understanding both core and…
Abstract
Purpose
This study emphasizes the growing significance of destination attributes in shaping the experiences and behaviours of gastronomy and culinary tourists. Understanding both core and complementary attributes of a gastronomy tourism destination is crucial for its sustainable development. However, there is a lack of a reliable measurement for tourists’ perceived attributes of gastronomy tourism destinations (PAGTD). Therefore, the purpose of this study is to develop a scale to measure tourists’ PAGTD.
Design/methodology/approach
The study systematically followed the scale development and validation process, using three samples (Sample 1, n = 200; Sample 2, n = 204; and Sample 3, n = 204) to establish the psychometric properties of the proposed PAGTD scale.
Findings
The validated scale comprises five dimensions, namely, food culture, food sensations, food cooking, service environment, and food price & quality, encompassing a total of 22 measurement items.
Originality/value
This research significantly contributes to the gastronomy tourism literature by elucidating the dimensionality of PAGTD and validating the PAGTD scale.
目标
目的地属性对美食游客的体验和行为的影响日渐凸显。理解美食旅游目的地的核心属性和补充属性对目的地可持续发展至关重要。然而, 目前还缺乏一份测量游客感知的美食旅游目的地属性(PAGTD)的量表。因此, 本文旨在开发并验证游客感知的美食旅游目的地属性量表(PAGTD量表)。
设计/方法
本文严格遵循量表开发与验证的程序, 利用三份样本(样本1, n=200; 样本2, n=204; 样本3, n=204)建立了PAGTD量表的信度和效度。
研究结果
经过验证, PAGTD量表包括5个维度:美食文化、美食感官因素、美食烹饪、服务环境、美食价格与质量, 共计22个测项。
原创性/价值
本文不仅阐明了游客感知的美食旅游目的地属性的多维结构, 还开发并验证了一份具有良好信效度的PAGTD量表。
Objetivo
Este estudio hace hincapié en la creciente importancia de los atributos de los destinos a la hora de configurar las experiencias y los comportamientos de los turistas gastronómicos y culinarios. Comprender tanto los atributos principales como los complementarios de un destino turístico gastronómico es crucial para su desarrollo sostenible. Sin embargo, se carece de una medición fiable de los atributos percibidos por los turistas de los destinos de turismo gastronómico (PAGTD). Por lo tanto, el objetivo de este estudio es desarrollar una escala para medir los PAGTD de los turistas.
Diseño/metodología/enfoque
El estudio siguió sistemáticamente el proceso de desarrollo y validación de la escala, utilizando tres muestras (Muestra 1, n=200; Muestra 2, n=204; y Muestra 3, n=204) para establecer las propiedades psicométricas de la escala PAGTD propuesta.
Resultados
La escala validada comprende cinco dimensiones: saber, cultura alimentaria, sensaciones alimentarias, cocina de los alimentos, entorno del servicio y precio y calidad de los alimentos, que abarcan un total de 22 ítems de medición.
Originalidad/valor
Esta investigación contribuye significativamente a la literatura sobre turismo gastronómico al dilucidar la dimensionalidad del PAGTD y validar la escala PAGTD.
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Huawen Shen and Yi Hu
In view of the rapid growth of micro vacation trend in post-pandemic era, this study aims to identify the underlying motivational factors for micro vacation by developing and…
Abstract
Purpose
In view of the rapid growth of micro vacation trend in post-pandemic era, this study aims to identify the underlying motivational factors for micro vacation by developing and validating a measurement scale, while explore the influence of micro vacation motivation on travel intention.
Design/methodology/approach
This research adopts mixed methods. Nine dimensions with 38 items are initially yielded through extensive literature review and in-depth interview (n = 22). Expert panel review filters the scale into eight dimensions with 35 items. Principal component analysis (n = 376) purifies the measures into a 35-item and seven-dimension scale, further confirmed by confirmatory factor analysis (n = 616). Nomological validity test (n = 694) proved the positive effect of micro vacation motivation on travel intention.
Findings
The results present a measurement scale of micro vacation motivation and reveals its seven dimensions: self-presentation, spiritual satisfaction, bonding, convenience, sense of rituals, place attachment and perceived risk. All the motivational factors positively influence travel intention for a micro vacation.
Practical implications
Through profound comprehension of micro vacationers’ travel motivation, destination marketers and tourism providers can better design their products based on vacationers’ needs while stimulate potential market’s visiting intention by diverse marketing activities.
Originality/value
This study enriches the literature of micro vacation tourism and deepens the knowledge of travel motivation, filling the research gap of tourists’ motivation in micro vacation market.
研究目的
鉴于疫情后时代微度假趋势的快速增长, 本研究旨在通过开发和验证测量量表来探索微度假的潜在动机因素, 同时探讨微度假动机对旅游意向的影响。
研究方法
本研究采用混合方法。通过广泛的文献回顾和深度访谈(n = 22), 初步得出九个维度 38 个题项。专家小组评审将量表筛选为八个维度, 共 35 个题项。主成分分析(n = 376)将其提纯为 35 个题项、七个维度的量表, 并通过确认性因子分析(n = 616)进一步确认。法则效度测试(n = 694)证明了微观度假动机对旅游意向的积极影响。
研究结果
研究结果提出了微度假动机的测量量表, 并揭示了其七个维度:自我展示、精神满足、联系、便利、仪式感、地方依恋和感知风险。所有动机因素都会对微型度假的旅行意向产生积极影响。
独创性
本研究丰富了微度假旅游的文献, 加深了对旅游动机的认识, 填补了微度假市场中游客旅游动机的研究空白。
实践意义
通过对微型度假者旅游动机的深刻理解, 旅游目的地营销者和旅游服务提供者可以更好地根据度假者的需求设计产品, 同时通过多样化的营销活动激发潜在市场的旅游意向。
Objetivo
Frente al rápido crecimiento de la tendencia a las microvacaciones en la era post pandemia, esta investigación pretende identificar los factores motivacionales subyacentes de las microvacaciones mediante el desarrollo y la validación de una escala de medición, así como analizar la influencia de la motivación de las microvacaciones en la intención de viajar.
Metodología
Esta investigación adopta un método mixto. En primer lugar, se obtienen nueve dimensiones con 38 ítems a través de una amplia revisión bibliográfica y una entrevista en profundidad (n = 22). Un panel de expertos filtró la escala en ocho dimensiones con 35 ítems. El análisis de componentes principales (n = 376) depuró las medidas en una escala de 35 ítems y siete dimensiones, confirmada además por el análisis factorial confirmatorio (n = 616). La prueba de validez nomológica (n = 694) demostró el efecto positivo de la motivación microvacacional en la intención de viajar.
Conclusiones
Los resultados presentan una escala de medición de la motivación para las microvacaciones y muestran sus siete dimensiones: autopresentación, satisfacción espiritual, vinculación, conveniencia, sentido de los rituales, apego al lugar y riesgo percibido. Todos los factores motivacionales influyen positivamente en la intención de viajar en microvacaciones.
Originalidad
Este estudio enriquece la literatura del turismo de microvacaciones y profundiza en el conocimiento de la motivación para viajar, llenando la laguna existente en la investigación de la motivación de los turistas en el mercado de las microvacaciones.
Implicaciones prácticas
Mediante una comprensión profunda de la motivación de viaje de los microvacacionistas, los comercializadores de destinos y los proveedores turísticos pueden diseñar mejor sus productos basándose en las necesidades de los turistas, así como estimular la intención de visita del mercado potencial mediante diversas actividades de marketing.
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Marie Freia Wunderlich and Ann-Kristina Løkke
Based on trait activation theory and established HRM frameworks, this paper examines the effect of HR managers’ proactive personalities on their use of HRM systems in times of…
Abstract
Purpose
Based on trait activation theory and established HRM frameworks, this paper examines the effect of HR managers’ proactive personalities on their use of HRM systems in times of crisis. As ambiguity and uncertainty provide room for personal traits to unfold and HR managers gain influence in times of crisis, we hypothesise that highly proactive HR managers report more intense use of HR practices. We thereby explore a potential alternative to maximize the value derived from HRM in times of crisis and to contribute new insights about organisational and managerial crisis responses.
Design/methodology/approach
This paper draws on data from 269 HR managers collected during the first lockdown of the COVID-19 pandemic. Hypotheses are tested by partial least squares structural equation modeling (PLS-SEM) and multi-group analysis.
Findings
We find that a proactive personality can indeed influence the use of HR practices given that the impact of the crisis is not extremely high. This holds for HR practices that require investments (e.g., time and effort) from the HR manager, e.g., information sharing or employee involvement practices. Interestingly, we find that top management support weakens this link.
Originality/value
By emphasising the importance of managerial personality, we add important nuances to HRM frameworks that account for the influence of organisational actors (i.e. managers and HR managers) on HR policies and practices.
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The purpose of current study aims to provide a different perspective on customer-based brand equity (CBBE) and integrate this with previous brand equity theory to contribute to…
Abstract
Purpose
The purpose of current study aims to provide a different perspective on customer-based brand equity (CBBE) and integrate this with previous brand equity theory to contribute to the brand equity literature.
Design/methodology/approach
Proposed hypotheses were verified using structural equation modelling (SEM) with multiple datasets. Study 1 collected data from 574 foreign tourists and 624 domestic tourists of culinary tourism. Study 2 used 1,020 customers from anti-epidemic restaurants, and Study 3 investigated 464 hotel customers’ perceptions of customer-based brand equity.
Findings
Building on the mediation-moderation model, the present study posits that perceived quality relates to brand loyalty through brand image and brand awareness of using 2,682 participants. Specifically, we argue that this indirect relationship exhibits a difference moderated pattern in which motivation and hedonic function are most likely to benefit from revisit destinations for tourists when they are moderate. We further explored the new anti-epidemic concepts of COVID-19 and identified restaurant operation as an important moderator that influences customer image of restaurant revisit.
Originality/value
Until now, no tourism and hospitality studies have addressed these unsolved problems in an integrated manner. This study was to investigate the brand equity development process.
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