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Article
Publication date: 3 February 2025

Paulo M. Gama, Fátima Sol Murta and Arnaldo Coelho

This paper provides empirical evidence on the impact of societal trust in three dimensions of banking activity: the quantity and quality of credit granted by banks and their…

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Abstract

Purpose

This paper provides empirical evidence on the impact of societal trust in three dimensions of banking activity: the quantity and quality of credit granted by banks and their economic performance.

Design/methodology/approach

The paper uses a sample of 1,366 European banks from 36 countries between 2014 and 2020. In our estimations, we control for bank-specific and country-specific determinants of banking activity. Moreover, we perform several robustness tests, including estimation by instrumental variables and hierarchical linear methods, variable definitions, and subsamples.

Findings

Societal trust increases the weight of credit on the balance sheets of banks and decreases the weight of nonperforming loans and net interest margins. Moreover, the results suggest a smaller (higher) impact of trust on loans and net interest margins (nonperforming loans) in the European Monetary Union (EMU) countries. Also, on the importance of loans and net interest margins, our results suggest a substitution effect between trust and the credit-favorable nature of the legal environment.

Research limitations/implications

The symmetrical sign of the effect of societal trust on the importance of loans – positive – and nonperforming loans and net interest margins – negative – suggests that potential asymmetric information biases may be less severe or better accounted for by the credit risk evaluation in highly trustworthy environments. Also, bank managers should recognize risk factors related to trust levels and benefit from targeted risk mitigation measures and from implementing strategies aimed at enhancing profitability in different societal trust scenarios.

Originality/value

This paper provides empirical evidence on the impact of societal trust on banking activity from the perspective of the lending activity, risk and performance of banks. It also analyses the effects of EMU membership and the credit-favorable nature of the legal environment.

Details

International Journal of Bank Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0265-2323

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Article
Publication date: 28 October 2024

Maria Elisabete Neves, Diana Caniaux, Maria do Castelo Gouveia and Arnaldo Coelho

This work aims to analyze the factors that influence the performance and efficiency of Portuguese companies, namely the influence of social and environmental features.

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Abstract

Purpose

This work aims to analyze the factors that influence the performance and efficiency of Portuguese companies, namely the influence of social and environmental features.

Design/methodology/approach

To achieve our aim, we have used the Portuguese benchmark index, the Portuguese stock index – PSI, during the period from 2016 to 2020. To test the hypothesis panel data methodology was used, specifically, the GMM system originally proposed by Arellano and Bond (1991) and the Value-Based DEA developed by Gouveia et al. (2008).

Findings

The results of the GMM model show that social performance has a negative relationship with the company’s performance, from the perspective of different stakeholders, reinforcing that the cost-benefit trade-off of social spending is not yet understood as advantageous for the company’s performance. On the other hand, environmental performance, for external stakeholders, positively influences the company’s performance, perhaps due to pressure from society and the tradition of disclosing environmental matters. The value-based DEA results reinforce that from the perspective of the external stakeholder, non-efficient companies must increase their environmental performance to become efficient, highlighting the role of environmental performance in explaining efficiency. It is unanimous that social performance is still not seen as a lever of efficiency.

Originality/value

This is the first work to use a hybrid methodology to understand the performance determinants of a small banking-oriented country, emphasizing environmental and social aspects.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 9 April 2024

Gabriela Pedro Gomes, Arnaldo Coelho and Neuza Ribeiro

The interest in sustainable human resource management has grown in the last decades. However, comprehensive, and systematic research concentrating on the evolution of this field…

455

Abstract

Purpose

The interest in sustainable human resource management has grown in the last decades. However, comprehensive, and systematic research concentrating on the evolution of this field, is still needed. The purpose of this study is to provide an overview and synthesis of the existing body of knowledge on human resource management (HRM) related to sustainability through a bibliometric study of articles published until 2022, identifying the most relevant research in this field. In the literature review, special attention is given to articles that link sustainable HRM to employees’ attitudes, identifying gaps and future research opportunities.

Design/methodology/approach

A bibliometric analysis and literature review was conducted over 105 documents obtained from the WoS database, using VOSviewer software program, from which 27 were selected for full-text reading. The applied database filters were: document type (article and early access); index (SSCI and SCI-expanded) and year (2019–2022).

Findings

The results show that: sustainable HRM literature is growing, especially after 2019; “Sustainability” is the journal with more publications; and England is the leading country. The network of co-occurrence of keywords analysis unveiled that performance, job satisfaction and behaviors are the most frequently studied topics in HRM.

Practical implications

For successful adoption of sustainable HRM practices, organizations should engage all staff comprehensively, focusing not only on consistent implementation but also on fostering a supportive organizational climate. This is vital for establishing a sustainable workplace where employees who strongly identify with the organization are less willing to leave it.

Originality/value

Through the Systematic Literature Review carried out on the articles published from 2019 to 2022, it was possible to identify opportunities for future research. These topics include employees' perceptions of the implementation of sustainable HRM practices in companies, as well as the impact of these practices on their attitudes and behaviors, taking into account the various HRM practices.

Details

Journal of Organizational Effectiveness: People and Performance, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2051-6614

Keywords

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Article
Publication date: 12 November 2024

Jihye Lim and Junseok Hwang

The relevance of digital technology and knowledge management (KM) has been increasing continuously owing to their importance in sustainability. However, research on which…

91

Abstract

Purpose

The relevance of digital technology and knowledge management (KM) has been increasing continuously owing to their importance in sustainability. However, research on which technology leads to collaboration in KM and how it affects sustainability is lacking. Therefore, this study aims to analyze knowledge collaboration management technologies for sustainable growth based on academic literature and technology patents.

Design/methodology/approach

This paper analyzed current technology and academic trends in KM using BERTopic, an artificial intelligence natural language processing model, and proposed future promising candidate technologies and potential application areas in terms of collaboration and sustainability.

Findings

From the textual data of research papers and patents, this paper extracted 10 and 47 major topics, respectively. Moreover, five potential and feasible candidate patents along with their applicable fields were recommended.

Originality/value

The strength of this study is its analysis of the technologies affecting collaboration and sustainability in KM. This paper found that new digital technologies (i.e. artificial intelligence, cloud computing and big data) impact organizations’ KM and have the potential for collaboration. Digital technologies have a positive impact on corporate smartness directly and sustainability and inclusion indirectly. This paper argued that organizations should understand and identify various promising technological factors and apply them to their KM from a collaboration perspective.

Details

Journal of Knowledge Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1367-3270

Keywords

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