M. Reshma, Rupashree Baral and Chitra Dey
Remote work presents a significant opportunity to redefine the future of work and the workplace. This paper aims to examine how workplace culture and technology can be leveraged…
Abstract
Purpose
Remote work presents a significant opportunity to redefine the future of work and the workplace. This paper aims to examine how workplace culture and technology can be leveraged to make remote work a viable and long-term solution by using the theoretical lenses of social presence and social shaping of technology (SST).
Design/methodology/approach
Data was collected through semi-structured interviews with 24 full-time employees working remotely and analysed using the Gioia method for qualitative analysis.
Findings
Technology and culture have enabled remote work and afforded benefits to remote workers. However, the new work environment raises new challenges for technology and culture to solve. The findings indicate that technology plays a key role in enhancing social presence, while organisational culture significantly influences how technology is used and developed. As most employees prefer hybrid work arrangements for the future, this study proposes strategies to address and mitigate the challenges associated with remote work.
Originality/value
This paper examines how two ubiquitous aspects of work, technology and organisational culture can be leveraged to answer the new challenges raised by remote work. This study suggests strategies to address the challenges associated with remote work, emphasising the need to enhance social presence and highlighting the role of organisational culture in the advancement of technology. This study proposes a conceptual framework for leveraging technology and culture to create an effective remote work environment.
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Keywords
Olanrewaju Kareem, Olayemi Abdullateef Aliyu and Maruf Gbadebo Salimon
The performance of business enterprises is an impetus to every nation’s growth and development, as they constitute a multitude of businesses in most countries in the world. While…
Abstract
Purpose
The performance of business enterprises is an impetus to every nation’s growth and development, as they constitute a multitude of businesses in most countries in the world. While ethical crises in the workplace are causing serious depletion in organizational performance and, in some cases, leading to total bankruptcy and the collapse of business in a developing country. This study aims to empirically examine the interaction effect of Islamic work ethics (IWEs) on the linkage between organization culture (OC) and enterprise performance (EP).
Design/methodology/approach
The survey method collected data from 531 managers of firms in the SME category of enterprises, using validated measurement instruments adapted from previous studies, and the data were quantitatively analyzed with Smart PLS SEM.
Findings
The results indicate that OC has a positive and significant effect on EP. The study also found that IWEs had a strong positive and significant impact on EP. The investigation revealed a significant effect of IWEs on the OC impact on EP. Therefore, we concluded that increased IWE practice will enhance the OC impact on EP.
Originality/value
This study contributes to the nexus of OC and EP as the first to investigate the interaction effect of IWE in an African context. Furthermore, the study suggests that if enterprise managers can exhibit Islamic work values, it will communicate and stimulate workers’ positive attitudes toward the organization. The creation of a harmonious and unethical behavior-free workplace environment would lead to improved enterprise performance. We presented theoretical and practical implications, along with recommendations for future research.
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Nandini Sharma and Boeing Laishram
Construction industry faces challenges in making objective decisions due to monetary value attached to quality. Among various quality management techniques available, cost of…
Abstract
Purpose
Construction industry faces challenges in making objective decisions due to monetary value attached to quality. Among various quality management techniques available, cost of quality (COQ) is one such method used to address the concern. However, the absence of measurable COQ factors to monitor quality costs hampers the implementation of COQ framework in the construction industry. Therefore, this study aims to identify COQ factors focused on visible factors (VF) and hidden factors (HF) and the current requirements to achieve it.
Design/methodology/approach
This study is based on Preferred Reporting Items for Systematic Review and Meta-Analyses protocol guidelines. The present study identified 57 articles published between 1992 and 2023 in peer-reviewed journals.
Findings
The findings reveal 22 factors, which are grouped into four categories based on COQ. Through systematic review, the authors observed limited methodological and theoretical diversity. In fact, there are no quantitative frameworks to calculate COQ. The study, therefore, developed a framework comprising four major routes/paths of COQ factors within the framework.
Practical implications
The COQ routes developed through this study will enable the practitioners to meticulously categorise VF and HF, facilitating quantifying of quality throughout the lifecycle of project, which is currently absent from the existing quality assurance/quality control (QA/QC) approach. In addition, these COQ routes stand as essential construction strategies, significantly enhancing outcomes related to time, cost, quality, sustainability and fostering closer relationships within project frameworks.
Originality/value
The current study contributes significantly to the existing body of knowledge by developing various COQ routes and proposing future research directions to address gaps in the literature.