Richard M. Kerslake and Chandrasekhar Krishnamurti
The purpose of this paper is to investigate the extent to which interdisciplinary (HASS, i.e. non-STEM) factors—in particular, accounting, stakeholder management and…
Abstract
Purpose
The purpose of this paper is to investigate the extent to which interdisciplinary (HASS, i.e. non-STEM) factors—in particular, accounting, stakeholder management and accountability—enable, influence and motivate large human exploration ventures, principally in maritime and space fields, utilizing Columbus’s and Chinese explorations of the 1400s as the primary setting.
Design/methodology/approach
The study analyzes archival data from narrative and interpretational history, including both academic and non-academic sources, that relate to two global historical events, the Columbus and Ming Chinese exploration eras (c. 1400–1500), as a parallel to the modern “Space Race”. Existing studies on pertinent HASS (Humanities and Social Sciences) and STEM (Science, Technology, Engineering and Mathematics) enablers, influencers and motivators are utilized in the analysis. The authors draw upon the concepts of stakeholder theory and the construct of accountability in their analysis.
Findings
Findings suggest that non-STEM considerations—politics, finance, accountability, culture, theology and others—played crucial roles in enabling Western Europe (Columbus) to reach the Americas before China or other global powers, demonstrating the pivotal importance of HASS factors in human advancements and exploration.
Research limitations/implications
In seeking to answer those questions, this study identifies only those factors (HASS or STEM) that may support the success or failure in execution of the exploration and development of a region such as the New World or Space. Moreover, the study has the following limitation. Relative successes, failures, drivers and enablers of exploratory ventures are drawn almost exclusively from the documented historical records of the nations, entities and individuals (China and Europe) who conducted those ventures. A paucity of objective sources in some fields, and the need to set appropriate boundaries for the study, also necessitate such limitation.
Practical implications
It is observable that many of those HASS factors also appear to have been influencers in modern era Space projects. For Apollo and Soyuz, success factors such as the relative economics of USA and USSR, their political ideologies, accountabilities and organizational priorities have clear echoes. What the successful voyages of Columbus and Apollo also have in common is an appetite to take risks for an uncertain return, whether as sponsor or voyager; an understanding of financial management and benefits measurement, and a leadership (Isabella I, John F. Kennedy) possessing a vision, ideology and governmental apparatus to further the venture’s goals.
Originality/value
Whilst various historical studies have examined influences behind the oceangoing explorations of the 1400s and the colonization of the “New World”, this article takes an original approach of analyzing those motivations and other factors collectively, in interdisciplinary terms (HASS and STEM). This approach also has the potential to provide a novel method of examining accountability and performance in modern exploratory ventures, such as crewed space missions.
Details
Keywords
Shadrach Twumasi Ankrah, Zheng He, Jason Kobina Arku and Lydia Asare-Kyire
Drawing on the reciprocity principle of social exchange theory situated within Service-dominant Logic, this study aims to examine how customers’ perception of knowledge sharing in…
Abstract
Purpose
Drawing on the reciprocity principle of social exchange theory situated within Service-dominant Logic, this study aims to examine how customers’ perception of knowledge sharing in co-production, their inherent scepticism and prosocial orientation relate to their willingness to co-create and provide feedback on services. The authors also explored the interplay between these factors to identify conditions in configurations comprising scepticism, which may help navigate its adverse effects.
Design/methodology/approach
The authors surveyed 556 online and offline mobile payment service users. They used a combination of partial least squares structural equation modelling (PLS-SEM) to assess the relationships among variables, and fuzzy-set qualitative comparative analysis (fsQCA) to identify configurations associated with feedback behaviour.
Findings
The study determined that customer perception of co-production knowledge sharing is positively associated with willingness to co-create and feedback behaviour. Additionally, prosocial orientation positively affects this relationship, while scepticism has an adverse effect. Willingness to co-create mediates the relationship between customer perception of co-production knowledge sharing and feedback behaviour. The fsQCA findings revealed configurations for potentially navigating doubts regarding feedback. To encourage valuable customer feedback, businesses may consider promoting a collaborative and supportive atmosphere, emphasising shared advantages or building trust even among hesitant and doubtful individuals.
Originality/value
This study uniquely examines how both prosocial tendencies and scepticism relate to customer feedback behaviour in co-creation by using a hybrid PLS-SEM/fsQCA approach to identify co-existing conditions in configurations comprising scepticism that may help navigate its adverse effects and leverage customer feedback for business improvement.
Details
Keywords
Evans Asante Boadi, Zheng He, Eric Kofi Boadi, Josephine Bosompem and Philip Avornyo
The purpose of this paper is to draw on affect social exchange theory and related literature to develop and test a research model linking employees’ perception of corporate social…
Abstract
Purpose
The purpose of this paper is to draw on affect social exchange theory and related literature to develop and test a research model linking employees’ perception of corporate social responsibility (CSR) to their outcomes [performance and organisational pride (ORP)] with moderating variables: perceived work motivation patterns (autonomous and controlled motivation) to sustain firm’s operations through their employees.
Design/methodology/approach
The authors used Ghana as a case for this study due to recent turbulences in the banking sector of Ghana. A sample data of 244 subordinate/supervisor dyads from rural and community banks was collected with a time-lagged technique and analysed through a structural equation modelling for this study.
Findings
These employee’s perceptions of CSR positively related to their performance and ORP. Autonomous motivated employees had a stronger positive moderated impact on perceived CSR-Performance link whereas controlled motivated employees recorded a stronger impact on perceived CSR-ORP link.
Practical implications
Based on these results, managers and human resource (HR) professionals can aim at acquiring favourable employees’ perception of their firms’ CSR initiatives. In that, it can help firms to remain in business particularly in difficult times. Also, autonomous and controlled motivators may seem inversely related, however, they are not contradictory to each other. Both can coexist within a firm and it is crucial that HR professionals and managers endeavour to balance them discreetly to attain organisational goals.
Originality/value
Despite the growing interest in CSR across continents, CSR outcomes on employees among small and medium scale firms especially in Africa has fairly been toned-down by respective management of firms, governments and researchers.
Details
Keywords
Danish Junaid, Zheng He, Amit Yadav and Lydia Asare-Kyire
While there are many studies on the impacts of formal institutions such as government financial supporting and tax preferential policies on women entrepreneurial entry, few…
Abstract
Purpose
While there are many studies on the impacts of formal institutions such as government financial supporting and tax preferential policies on women entrepreneurial entry, few attempted to explore how informal institutions causes cross-country differences in women entrepreneurship. The purpose of this paper is to investigate whether countries (Pakistan and Malaysia) with similar religious belief, political system and government policies exhibits similar level of women entrepreneurial activity from an informal institutional perspective.
Design/methodology/approach
This study used Global entrepreneurship monitor (GEM) data for the years 2010–2012 and employed probit regression analysis to examine the impacts of cultural-cognitive and social-normative institutions on women entrepreneurial activity.
Findings
The findings reveal profound differences of women’s entrepreneurial activities between Pakistan and Malaysia. While cultural-cognitive dimension shows substantial impact for both nations, social-normative dimension explains the main differences in women’s entrepreneurial activity.
Practical implications
This study proposes that policymakers may craft policies to enhance women skills, knowledge and networking as well as positive societal attitudes to foster women entrepreneurial activities.
Originality/value
This study shows that countries with the same religion and similar formal institutions can also exhibit different level of women entrepreneurial activity. In Pakistan, the negative societal attitudes in the form of deep rooted traditional beliefs as well as misinterpreted religious concepts for women role create formidable challenges and inhibit business opportunities for them. By contrast, favorable social perception and societal attitudes in Malaysia encourage women to pursue their entrepreneurial activities.
Details
Keywords
Samuel Gyamerah, Zheng He, Enock Mintah Ampaw, Dennis Asante and Lydia Asare-Kyire
Drawing upon the institutional theory, the present study investigated whether or not small and medium-sized enterprises (SMEs) in East Africa benefit from the Belt and Road…
Abstract
Purpose
Drawing upon the institutional theory, the present study investigated whether or not small and medium-sized enterprises (SMEs) in East Africa benefit from the Belt and Road Initiative (BRI), and how the latter influences the internationalization of the former.
Design/methodology/approach
An in-depth interview was conducted by using 26 SME managers/owners who are engaged in international activities in the “Belt and Road” countries. The sample was chosen from four East African countries across three industries. The theoretical framework emerged from the grounded theory analysis of the primary data.
Findings
The authors found that the BRI as a formal institutional force generates both direct and indirect influences on SMEs' internationalization. Three key driving forces, namely partnerships, specialized services and innovativeness underpin the internationalization of SMEs. Additionally, sectoral analysis of the similarities and differences in responses reveals no remarkable differences in the drivers and impact of the BRI on SMEs in all the three industries investigated.
Research limitations/implications
The internationalization process of East African SMEs could be augmented through formal institutions like the BRI, and the internationalization of SMEs along the “Belt and Road” countries mimic an integrative approach. The theoretical framework demonstrates significant potential for further benefits that SMEs may obtain through the BRI by taking advantage of certain BRI opportunities and adopting crucial strategies to internationalize rapidly.
Originality/value
This is the first study to employ a qualitative approach to study the influence of the BRI at the firm-level. Specifically, the paper covered the hub of BRI countries in East Africa. Hence, the study makes substantial theoretical and policy contributions to the literature.
Details
Keywords
Hongya Niu, Zhaoce Liu, Wei Hu, Wenjing Cheng, Mengren Li, Fanli Xue, Zhenxiao Wu, Jinxi Wang and Jingsen Fan
Severe airborne particulate pollution frequently occurs over the North China Plain (NCP) region in recent years. To better understand the characteristics of carbonaceous…
Abstract
Purpose
Severe airborne particulate pollution frequently occurs over the North China Plain (NCP) region in recent years. To better understand the characteristics of carbonaceous components in particulate matter (PM) over the NCP region.
Design/methodology/approach
PM samples were collected at a typical area affected by industrial emissions in Handan, in January 2016. The concentrations of organic carbon (OC) and elemental carbon (EC) in PM of different size ranges (i.e. PM2.5, PM10 and TSP) were measured. The concentrations of secondary organic carbon (SOC) were estimated by the EC tracer method.
Findings
The results show that the concentration of OC ranged from 14.9 μg m−3 to 108.4 μg m−3, and that of EC ranged from 4.0 μg m−3 to 19.4μg m−3, when PM2.5 changed from 58.0μg m−3 to 251.1μg m−3 during haze days, and the carbonaceous aerosols most distributed in PM2.5 rather than large fraction. The concentrations of OC and EC PM2.5 correlated better (r = 0.7) than in PM2.5−10 and PM>10, implying that primary emissions were dominant sources of OC and EC in PM2.5. The mean ratios of OC/EC in PM2.5, PM2.5–10 and PM>10 were 4.4 ± 2.1, 3.6 ± 0.9 and 1.9 ± 0.7, respectively. Based on estimation, SOC accounted for 16.3%, 22.0% and 9.1% in PM2.5, PM2.5–10 and PM>10 respectively.
Originality/value
The ratio of SOC/OC (48.2%) in PM2.5 was higher in Handan than those (28%–32%) in other megacities, e.g. Beijing, Tianjin and Shijiazhuang in the NCP, suggesting that the formation of SOC contributed significantly to OC. The mean mass absorption efficiencies of EC (MACEC) in PM10 and TSP were 3.4 m2 g−1 (1.9–6.6 m2 g−1) and 2.9 m2 g−1 (1.6–5.6 m2 g−1), respectively, both of which had similar variation patterns to those of OC/EC and SOC/OC.
Details
Keywords
This paper aims to explore the effect of service robots on employees’ customer service performance and service-oriented organizational citizenship behavior through psychological…
Abstract
Purpose
This paper aims to explore the effect of service robots on employees’ customer service performance and service-oriented organizational citizenship behavior through psychological need satisfaction and role stress. Moreover, this paper examines the moderating role of service robots’ autonomy.
Design/methodology/approach
Data collected from managers and employees at hotels in South Korea were used to test the aforementioned association. In this paper, partial least squares structural equation modeling was performed to test the hypotheses.
Findings
Service robots enhance service employee performance through employees’ psychological need satisfaction, which can decrease service employee performance through role stress. As hypothesized, service robots’ autonomy is the moderator on these associations.
Practical implications
This study shows that using service robots does not always lead to positive employee performance. Therefore, managers should find ways to mitigate the role stress and enhance perceived robot autonomy.
Originality/value
This study offers a balanced perspective of the personal benefits and costs of the use of service robots by developing a dual-path model that unpacks the energizing and draining mechanisms underlying the double-edged effects of working with service robots on employees’ psychological strain and employees’ psychological needs.
Details
Keywords
Linjie Su, Bohong Li, Dongyu Zhao, Chuanli Qin and Zheng Jin
The purpose of this paper is to prepare a new modified activated carbon fibers (ACFs) of high specific capacitance used for electrode material of supercapacitor.
Abstract
Purpose
The purpose of this paper is to prepare a new modified activated carbon fibers (ACFs) of high specific capacitance used for electrode material of supercapacitor.
Design/methodology/approach
In this study, the specific capacitance of ACF was significantly increased by using the phenolic resin microspheres and melamine as modifiers to prepare modified PAN-based activated carbon fibers (MACFs) via electrospinning, pre-oxidation and carbonization. The symmetrical supercapacitor (using MACF as electrode) and hybrid supercapacitor (using MACF and activated carbon as electrodes) were tested in term of electrochemical properties by cyclic voltammetry, AC impedance and cycle stability test.
Findings
It was found that the specific capacitance value of the modified fibers were increased to 167 Fg-1 by adding modifiers (i.e. 20 wt.% microspheres and 15 wt.% melamine) compared to that of unmodified fibers (86.17 Fg-1). Specific capacitance of modified electrode material had little degradation over 10,000 cycles. This result can be attributed to that the modifiers embedded into the fibers changed the original morphology and enhanced the specific surface area of the fibers.
Originality/value
The modified ACFs in our study had high specific surface area and significantly high specific capacitance, which can be applied as efficient and environmental absorbent, and advanced electrode material of supercapacitor.
Details
Keywords
The spread of COVID-19 is not just a health crisis. The pandemic has taken a geopolitical dimension. The health crisis amplified the competitive dynamics between the USA and…
Abstract
Purpose
The spread of COVID-19 is not just a health crisis. The pandemic has taken a geopolitical dimension. The health crisis amplified the competitive dynamics between the USA and China, affected the provision of global public goods and injected instability into the global order. In line with the geopolitical zero-sum thinking, both the USA and China have sought to capitalize on the crisis to boost their international profile. Instead of working together to mitigate the health and economic impacts of COVID-19, the two powers fear that the other will exploit the current situation to accrue political, economic or military gains that will give it an edge after the pandemic subsides. The spread of COVID-19 has set off a “battle of narratives,” in which China and the USA are accusing each other of failing to rise to the challenge. The world seems to be falling into a “Kindleberger Trap,” in which the established power is unable to lead while the rising power is unwilling to assume responsibility. The COVID-19 crisis is occurring amid the collapse of global cooperation. The USA, the traditional leader of international collective efforts in times of crisis, has abandoned its role entirely. The lack of leadership at the global level during an international crisis may cause the breakdown of the international order.
Design/methodology/approach
This paper examines the US-China competitive dynamics through the lens of the work of Charles Kindleberger, which both liberals and realists regard as foundational when examining the dynamics of global crisis management. This paper also uses the meta-geopolitics framework to determine the ability of both China and the USA to respond to the current COVID-19 crisis and its implications for their power and standing in the international system.
Findings
This paper concludes that the only way to escape the Kindleberger trap is “to embed Sino-American relations in multilateralism.”
Originality/value
As rivals, both the USA and China are seeking to capitalize on the crisis to boost their international profile. This paper probes how China and the USA navigated the ongoing COVID-19 crisis to determine whether or not they are currently in a “Kindleberger Trap,” using elements of the meta-geopolitics framework of analysis, namely, health issues, domestic politics, economics, science and international diplomacy. Using the meta-geopolitics framework will help us determine the ability of both China and the USA to respond to the current COVID-19 crisis and the implications of that on their power and standing in the international system.
Details
Keywords
This study aims to analyze management innovations developed by a homegrown Chinese hotel company aimed at sustaining its growth and reveals some unorthodox management practices in…
Abstract
Purpose
This study aims to analyze management innovations developed by a homegrown Chinese hotel company aimed at sustaining its growth and reveals some unorthodox management practices in the lodging industry in China.
Design/methodology/approach
A theoretical sampling process was used to choose 7 Days Inn as a single case study. Semi-structured in-depth personal interviews of 15 informants with varying responsibilities were conducted to obtain organization-specific insights. Content analysis of the transcripts was performed to analyze interview data. Secondary data and interviews of managers in competing hotels were also used to support the findings.
Findings
This study identified seven major innovative management practices developed by 7 Days Inn. Most of these innovations arose from the company’s idiosyncratic collective mindset. The company created a different approach to thinking about the basic issues regarding business and management – including managerial roles, mistakes and change – that constituted the cornerstones of its management innovations.
Research limitations/implications
Owing to the limitations of case method, the findings may not be generalizable to other Chinese hotel companies.
Practical implications
As little is known about innovative management practices by homegrown hotel companies in China, this study sheds new light on a creative and distinctive management system in the Chinese hotel industry. Introducing management styles that differ significantly from those of Western companies will benefit both management researchers and practitioners.
Originality/value
This study extends previous findings in management innovation by uncovering indigenous innovation influenced by traditional Chinese cultural values in China’s hospitality industry.