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Article
Publication date: 7 February 2022

Qi Yao, Zhangjian Wu and Wenkai Zhou

The research aims to explore the interaction effect of consumer social class and service type on consumers' preference for robot services, as well as the mediating role of risk…

1337

Abstract

Purpose

The research aims to explore the interaction effect of consumer social class and service type on consumers' preference for robot services, as well as the mediating role of risk aversion in this interaction effect.

Design/methodology/approach

Experiment 1 is a field experiment with service type being the independent variable. The participants were divided into two groups based on the services they received (diagnostic dental services vs. hotel room services). 93 consumers participated voluntarily in the blind experiment and were asked if they would choose to allow a robot to perform the focal services. Experiment 2 employs a 2 × 2 factorial design: personal fitness trainer services at the gym vs wait staff services in a casual dining restaurant × higher- vs lower-social class, with 196 participants.

Findings

Results from the two experiments show that participants in the higher-social classes were more willing than participants in the lower-social classes to choose robot services in credence-based service settings. More significantly, risk aversion mediated the interaction effect of social class and service type on participants' preference for robot services.

Originality/value

Based on the credence-experience typology, this research is the first to discuss the weight of social class in consumer decision-making regarding preference for different types of robot services. Furthermore, by extending risk aversion to the robot services field, the current research sheds new light on this underlying mechanism that can inform future studies.

Details

International Journal of Emerging Markets, vol. 17 no. 4
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 14 August 2017

Asad Shukri Albostami, Zhangjian Wu and Zhenmin Zou

An analytical investigation has been carried out for a simply supported rectangular plate with two different loading conditions by using 3D state space approach (SSA). Also, the…

Abstract

Purpose

An analytical investigation has been carried out for a simply supported rectangular plate with two different loading conditions by using 3D state space approach (SSA). Also, the accurate location of the neutral plane (N.P.) through the thickness of the plate can be identified: the N.P. is shifted away from the middle plane according to the loading condition. The paper aims to discuss these issues.

Design/methodology/approach

SSA and finite element method are used for the determination of structural behaviour of simply supported orthotropic composite plates under different types of loading. The numerical results from a finite element model developed in ABAQUS.

Findings

The effect of the plate thickness on displacements and stresses is described quantitatively. It is found that the N.P. of the plate, identified according to the values of the in-plane stresses through the thickness direction, is shifted away from the middle plane. Further investigation shows that the position of the N.P. is loading dependant.

Originality/value

This paper describe the effect of the plate thickness on displacements and stresses quantitatively by using an exact solution called SSA. Also, it is found that the N.P. of the plate, identified according to the values of the in-plane stresses through the thickness direction, is shifted away from the middle plane. Further investigation shows that the position of the N.P. is loading dependant.

Details

International Journal of Structural Integrity, vol. 8 no. 4
Type: Research Article
ISSN: 1757-9864

Keywords

Article
Publication date: 15 October 2021

Xuejiao An, Lin Qi, Jian Zhang and Xinran Jiang

This paper aims to find out the factors that influence the choice of dual innovation strategies in the process of knowledge pricing and transaction between first-mover and…

Abstract

Purpose

This paper aims to find out the factors that influence the choice of dual innovation strategies in the process of knowledge pricing and transaction between first-mover and late-mover companies in an open innovation environment and also to find the key factors that affect the company's strategic choice in factors such as heterogeneous market environment, demand elasticity, exploration risk intellectual property prices and transaction cost.

Design/methodology/approach

This study uses the Cournot equilibrium and Stackelberg two-stage master-slave game model to describe the evolutionary process of knowledge pricing in an open innovation environment of first-mover and late-mover companies.

Findings

Research shows that in an open innovation environment, the formation of a dual innovation strategy in the pricing process of corporate intellectual property transactions is a complex process. Changes in one-time transaction costs and changes in the inverse demand coefficient of the innovation market play the decisive role in the choice of dual innovation strategies. When the demand of the innovation market is moderate, the inverse demand coefficient of the innovation market and the one-time transaction cost has an inverted U-shaped influence relationship. As the innovation market's inverse demand coefficient and the one-time transaction cost increase at the same time, the degree of differentiation of the enterprise's dual innovation strategy choice gradually reduces; when the one-time transaction cost is the largest, the degree of strategy differentiation is minimized.

Originality/value

Based on the above relationship, suggestions are made to guide enterprises in the knowledge pricing and transaction process in an open innovation environment, promote enterprises to form a dislocation development and complementary advantages in the knowledge innovation ecological chain and improve the overall innovation efficiency of the industry.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 34 no. 7
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 27 April 2020

Mengjie Liao, Jian Zhang and Ruimei Wang

This paper aims to recognize whether government policy supervision or social network platform supervision can effectively promote the control of misconducts of web celebrity brand…

1299

Abstract

Purpose

This paper aims to recognize whether government policy supervision or social network platform supervision can effectively promote the control of misconducts of web celebrity brand eWOM marketing and to identify the key factors influencing the unhealthy web celebrity marketing environment.

Design/methodology/approach

Theoretical research was employed to develop a practical approach for applying evolutionary game theory to eWOM marketing controlling strategies modeling via dynamic visualization, systematic simulation experiments.

Findings

Evolutionary game theory combined with dynamic simulation modeling can provide a formal approach to understanding web celebrity brand eWOM marketing decision-making in social media, which can thus support the control of unhealthy web celebrity marketing environment. The results demonstrate that the reasonable control of social platform control costs may be more effective than the government policy on web celebrity fake brand eWOM marketing behaviors.

Originality/value

The study enriches the research on the management and control of eWOM marketing as well as provides guidance for the sustainable development of the web celebrity economy in social media.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 33 no. 1
Type: Research Article
ISSN: 1355-5855

Keywords

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