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Much of the scenario-based planning work that is observed fails to account for the web of belief systems that powerfully shape the ways that future conditions and trends are created and acted upon. This paper aims to address this issue.

The authors show how understanding narratives – people’s beliefs, attitudes and perceptions and the stories, images, anecdotes and aphorisms used to articulate them – provides planners and leaders an exceptional ability to anticipate with confidence the actions that can drive the real world toward one scenario or another.

The process of scenario planning, when it is infused with identification and analysis of relevant narratives, can produce potent insights.

From a scenario planning perspective, narratives are not trends as we typically define them, but rather they provide the emotional context by which individuals and groups evaluate and internalize trends and other forces at play in the environment.

As scenarios are used in practice over time, their methodology is evolving. Bringing the analysis of narratives – the deep-seated beliefs and belief systems of organizational, national, and other cultures – into the art and science of scenario planning is a step in that evolution.

Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and shows that these are in many, differing, areas across management research from: retail finance; precarious jobs and decisions; methodological lessons from feminism; call centre experience and disability discrimination. These and all points east and west are covered and laid out in a simple, abstract style, including, where applicable, references, endnotes and bibliography in an easy‐to‐follow manner. Summarizes each paper and also gives conclusions where needed, in a comfortable modern format.

To further a dialog about the future of opportunities in America, this exercise imagines what life would be like in four alternative possibilities, or scenarios, emerging from now to the year 2035.

The logical basis for these four possible futures is that technological, political, economic and social factors – and the decisions of voters and their leaders–will result in either many or few opportunities which will be available to many or few players.

The central question is what scenario do we really want to live in and what decisions need to be taken to increase its likelihood of occurring? Conversely, which future is the most undesirable and what can we do to prevent it?

The scenarios illuminate the choices that need to be explored now to better anticipate and react to the challenges of the future.

By selecting just two ranges of conditions–opportunity and participation–the author is able to imagine futures that have elements of utopia and dystopia.

This issue is a selected bibliography covering the subject of leadership.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

The paper introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

The findings provide information about each source, discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

The nature and purpose of the catalogue has been the focus of considerable and vigorous debate during the past decade. This article attempts to identify those topics which have been the most significant causes of the debate and discusses: the need for catalogues; users and non‐users; the nature of the bibliographic record and catalogue entry; the development of UK and LC MARC; standards, including exchange formats, the development of the ISBD, and the concept of UBC (Universal Bibliographic Control); the Anglo‐American Cataloguing Rules and the controversy over the implementation of AACR2; COM catalogues; subsets of the MARC record; co‐operatives, networks and resource sharing; and the development of subject access methods better suited to COM and online catalogues. The relevance of catalogue research activities at Bath University and elsewhere is highlighted.

Positive organizational scholarship in healthcare (POSH) suggests that, to promote widespread improvement within health services, focusing on the good, the excellent, and the brilliant is as important as conventional approaches that focus on the negative, the problems, and the failures. POSH offers different opportunities to learn from and build resilient cultures of safety, innovation, and change. It is not separate from tried and tested approaches to health service improvement – but rather, it approaches this improvement differently. The paper aims to discuss these issues.

POSH, appreciative inquiry (AI) and reflective practice were used to inform an exploratory investigation of what is good, excellent, or brilliant health service management.

The researchers identified new characteristics of good healthcare and what it might take to have brilliant health service management, elucidated and refined POSH, and identified research opportunities that hold potential value for consumers, practitioners, and policymakers.

The secondary data used in this study offered limited contextual information.

This approach is a platform from which to: identify, investigate, and learn about brilliant health service management; and inform theory and practice.

POSH can help to reveal what consumers and practitioners value about health services and how they prefer to engage with these services.

Using POSH, this paper examines what consumers and practitioners value about health services; it also illustrates how brilliance can be theorized into health service management research and practice.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the seventeenth to be published in Reference Services Review, includes items, in English published in 1990. A few are not annotated because the compiler could not obtain copies of them for this review.