This paper develops a typology of argumentation strategies used in lobbying. Unlike in other strategic communication functions such as crisis or risk communication, such…
Abstract
Purpose
This paper develops a typology of argumentation strategies used in lobbying. Unlike in other strategic communication functions such as crisis or risk communication, such typologies have not been proposed in the sub-field of public affairs.
Design/methodology/approach
The article synthesises the strategic communication, political communication and policy studies literature and employs exchange theory to explain the communicative-strategic exchange in public affairs. It showcases its explanatory potential with illustrative examples from Big Tech lobbying.
Findings
The paper describes that categories of argumentation strategies that a public affairs professional will choose are based on the contingency of the issue, policy objective and lobbying objective. The descriptive typology will require empirical testing to develop further.
Social implications
The paper describes how public affairs professionals influence public policy through their argumentation strategies, which sheds light on the usually opaque activities of lobbying.
Originality/value
The proposed typology is the first of its kind for the field of public affairs. Beyond, it contributes communication-scientific insights from a rhetorical tradition to strategic communication research and other social science fields where lobbying is studied, e.g. policy studies.
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Harold Scott, Peter Cheese and Susan Cantrell
Harley‐Davidson was keen to maintain its continual expansion, but was aware it needed to invest in its people in order to keep momentum high. The Accenture Human Capital…
Abstract
Harley‐Davidson was keen to maintain its continual expansion, but was aware it needed to invest in its people in order to keep momentum high. The Accenture Human Capital Development Framework enabled the company to take stock of its HR activities and create a comprehensive human capital strategy for the future. Here, representatives from both organizations explain how the Framework was used.
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Cerdic Hall, Anthony Brown, Suzanne Gleeson and Jack Zinn
Objective: to find out more about older men's experience of social activities including their preferences for creating and maintaining satisfying social connections and to…
Abstract
Objective: to find out more about older men's experience of social activities including their preferences for creating and maintaining satisfying social connections and to identify barriers and enablers to their participation in social activities.Method: men aged 65 and older living in Central Sydney Area Health Service (CSAHS) were recruited for five focus groups (n=29). The men were asked about their experience of social interaction, with the transcripts of the groups analysed thematically.Results: retirement, health changes, divorce, widowhood and changing personal relationships challenged social well‐being. Strategies employed to combat these challenges included: a positive attitude, physical and mental activity and involvement in meaningful activities. Participants outlined their preferences for socialising within activities and suggested these differed from women's.Conclusion: activities that men saw as meaningful helped them cope with challenging events. Older men have preferred ways of maintaining social well‐being and constructing social networks that may be influential in developing services.
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“At the core of business success there is something more fundamental than the theories found in business schools, management books, and consulting reports. That something is…
Jin‐Feng Uen, Ting Wu, Huei‐Chun Teng and Yu‐Shuan Liu
The purpose of this paper is to investigate the messages delivered by transformational leaders to front‐line employees to build an organizational brand climate and encourage…
Abstract
Purpose
The purpose of this paper is to investigate the messages delivered by transformational leaders to front‐line employees to build an organizational brand climate and encourage employees' branding behaviors, to attain better company performance within the Taiwanese hotel industry.
Design/methodology/approach
Survey data were obtained from 34 human resource managers and 326 customer contact employees working in Taiwanese hotels.
Findings
Transformational leadership was found to have both direct and indirect positive influences on the development of organizational brand climate and employees' branding behavior.
Practical implications
Results suggest that transformational leaders may facilitate employees' branding behaviors by developing an organizational brand climate to distinguish the organization from its competitors and develop long‐term customer relationships.
Originality/value
This study advances the knowledge of antecedents and outcomes of the organizational brand climate by applying a multilevel approach to reflect the hierarchical nature of brand distinctiveness within the Taiwanese hotel industry.
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Eniola Abe, Pamela Dawson and Jason Scott
At the outset of the COVID-19 pandemic the United Kingdom Government implemented a policy to rapid discharge hospital patients into care homes. This study aimed to examine how the…
Abstract
Purpose
At the outset of the COVID-19 pandemic the United Kingdom Government implemented a policy to rapid discharge hospital patients into care homes. This study aimed to examine how the media in the United Kingdom portrayed hospital discharge to care homes during the COVID-19 pandemic.
Design/methodology/approach
This study was a qualitative document analysis. Four sources (Daily Mail, The Independent, The Guardian and BBC News) were selected to represent political orientations encompassing right-wing, centrist and left-wing perspectives, and were searched for mention of hospital discharge, care homes and Covid-19 pandemic between 1st January 2020 and 24th February 2022. Article text was copied verbatim into Microsoft Word documents prior to analysis. Data were thematically analysed, followed by coding the sentiment in the included articles as well as coding the sentiment of themes and sub-themes.
Findings
Of 722 identified articles, 133 were eligible for inclusion as the final corpus. Data represented a moralistic narrative consisting of four themes: (1) Government as villain, (2) care homes as antiheroes, (3) patients as ideal victims and (4) moral outcomes. Most of the corpus had a negative sentiment (78.1%). One theme, moral outcomes, had considerably more positive sentiment (32.4%) than others (range 15.1%–21.9%).
Originality/value
A moralistic argument for improving cross-boundary interactions between health and social care services is provided, and the media can play a role pushing cross-boundary working higher up the policy agenda. Future work should examine how direct stakeholders, including those working in healthcare and care home settings, perceived the discharge policy.
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Dennis Nickson, Chris Warhurst, Cliff Lockyer and Eli Dutton
This paper considers a so far unappreciated sector of the labour market – lone parents. The number of lone parents has increased dramatically in recent years. Consideration of…
Abstract
This paper considers a so far unappreciated sector of the labour market – lone parents. The number of lone parents has increased dramatically in recent years. Consideration of lone parents allows for a discussion of two key issues within the contemporary labour market: the attempts by government to increase the number of lone parents in work; and relatedly, governmental initiatives which have sought to reform the tax and benefit system to make work more attractive and also address the need for work‐life balance for parents. The paper considers these issues by reporting a small‐scale piece of research that sought to address the viability of the supermarket sector as a suitable employer for lone parents. The results suggest that the increasing numbers of students entering the labour market means that supermarkets are unlikely to consider lone parents as an important, discrete source of labour.
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This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
Abstract
Purpose
This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
Practitioners should develop argumentation strategies based on contextual dependencies and the optimal strategy that aligns with the political cause.
Originality/value
The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
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Benjamin Thomas Greer and Scott Davidson Dyle
The purpose of this paper is to explore and expand the legal discussion on T-Visa requirements and how it can be better structured to provide support for victims of sex…
Abstract
Purpose
The purpose of this paper is to explore and expand the legal discussion on T-Visa requirements and how it can be better structured to provide support for victims of sex trafficking that suffer from severe mental health injuries.
Design/methodology/approach
The authors conducted extensive US legal and sociological research compiling human trafficking mental health report data, primarily conducted in Europe. Based on these finding, the authors interviewed practitioners in the legal field to verify assumed legal hurdles. Once validated the author's attempted to address and design an equitable approach towards mitigating the demonstrated legal shortfall.
Findings
There is a dearth of US research on mental health trauma survivors of trafficking endure. This void prevents the legal system from adequately addressing likely outcomes suffered by the victims of this crime and prevents policy makers from structuring legal requirements equitably. Policy makers often need concrete examples of problems before reacting. This paper attempts to demonstrate how the current T-Visa requirements fail to fully recognize mental health injuries of sex trafficking and begins to provide a pathway to balance.
Originality/value
While the statistical data was previously conducted by outside sources, the legal analysis is completely original by the author's and is likely to have a very high value to policy makers when addressing these issues. This paper also highlights the need for a more robust research program into human trafficking and mental health injuries within the US so that many of the analogies and assumptions can be supported.