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People are more likely to participate in work-related events that might cause positive and negative affective reactions. Prior research linked coworker friendship with incivility; however, few studies investigated negative workplace gossip. Simultaneously, linking coworker friendship with incivility through positive/negative affective responses is lacking. As such, this paper aims to examine this relationship via the dual mediation effect of positive and negative workplace gossip.

A total of 398 subordinates at family restaurants in Greater Cairo were surveyed, and data was analyzed using SmartPLS4.

Coworker friendship significantly influences coworker incivility via positive and negative workplace gossip and other underlying mechanisms.

Managers should take the initiative to decrease gossip by sharing information promptly and thoroughly and establishing effective channels for information exchange. In the case of an informal plan, restaurant managers may seek to create a welcoming and motivating corporate atmosphere and cultivate social ties among subordinates to prevent the creation of negative gossip. Restaurant managers should give victims of negative gossip timely psychological counseling.

This paper contributes to the restaurant literature on affective emotional responses to coworkers’ judgment-driven behavior from new perspectives.

Increasing public consciousness and demand for sustainable environment make selection of a safe location for effective disposal of healthcare waste (HCW) a challenging issue. This problem becomes more complicated due to involvement of multiple decision makers having varying knowledge and interest, conflicting quantitative and qualitative evaluation criteria, and presence of several alternative locations.

To efficiently resolve the problem, the past researchers have already coupled different multi-criteria decision-making tools with uncertainty models and criteria weight measurement techniques, which are time-consuming and highly computationally complex. Based on involvement of a group of experts expressing their opinions with respect to relative importance of criteria and performance of alternative locations against each criterion, this paper proposes application of ordinal priority approach (OPA) integrated with grey numbers to solve an HCW disposal location selection problem.

The grey OPA can simultaneously estimate weights of the experts, criteria and locations relieving the decision makers from complicated computational steps. The potentiality of grey OPA in solving an HCW disposal location selection problem is demonstrated here using an illustrative example consisting of three experts, six criteria and four alternative locations.

The derived results show that it can be employed to deal with real-time HCW disposal location selection problems in uncertain environment providing acceptable and robust decisions. It relieves the experts from pair-wise comparisons of criteria, normalization of data, identification of ideal and anti-ideal solutions, aggregation of information and so on, while arriving at the most consistent decision with minimum computational effort.