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Article
Publication date: 1 February 1974

Richard Murry

TRAINING, to most people in management, conjures up special lecture courses for representatives or production line workers to increase productivity or selling effectiveness.

Abstract

TRAINING, to most people in management, conjures up special lecture courses for representatives or production line workers to increase productivity or selling effectiveness.

Details

Industrial Management, vol. 74 no. 2
Type: Research Article
ISSN: 0007-6929

Article
Publication date: 1 February 1956

J.L. HOWGEGO

I can think of no better way of beginning this paper than by defining a Fine Arts Library; and no better definition of a Fine Arts Library than that given by Mr. Wheen in…

Abstract

I can think of no better way of beginning this paper than by defining a Fine Arts Library; and no better definition of a Fine Arts Library than that given by Mr. Wheen in describing the Victoria and Albert Museum Library. It is, he says, a library for the study of the history, philosophy, technique and appreciation of the arts. The arts referred to are of course what are generally known as the Fine Arts, and those, for the purposes of this paper, are in three main classes: Painting, which includes sculpture, drawing and applied fine art; Architecture, which includes town planning; and Music, with which we may include the dance, the drama, and other entertainment arts developing from them.

Details

Aslib Proceedings, vol. 8 no. 2
Type: Research Article
ISSN: 0001-253X

Article
Publication date: 1 May 2006

Willem Verbeke, Richard P. Bagozzi and Paul Farris

Seeks to better understand whether a retailer's trust in a manufacturer is a key concept in their motivation to allocate resources to those manufacturers with whom they have a…

2897

Abstract

Purpose

Seeks to better understand whether a retailer's trust in a manufacturer is a key concept in their motivation to allocate resources to those manufacturers with whom they have a long‐term relationship compared with economical motivations.

Design/methodology/approach

A survey research method is used to study all customers from three large manufacturers in The Netherlands. These retailers had to answer questions about their trust in a manufacturer, the manufacturer's investments in the relationship, and their marketing efforts. Questions were also asked about the allocation of their own scarce resources for the manufacturer, specifically their adoption of in‐store marketing campaigns initiated by the manufacturer. Structural equation models and regression analyses were employed.

Findings

Trust is not that important, but the manufacturer's investments in the brand are the most important predictors. However, interaction effects were also found: trust interacts with investments in the brand to influence resource allocations. It was also found that personal contact of salespeople of the manufacturer with managers at store as well as their contact with headquarters had an effect on resource allocation. This is conceived to be an indication that people at headquarters take into consideration how people at the floor level evaluate the brands and their effects on customers when making resource allocation decisions. In other words, retailer chains have complex buying centers.

Research limitations/implications

A large set of customers was analyzed from three different manufacturers, but customers could have been investigated from many manufacturers.

Practical implications

Retailers respond to manufacturers mainly with economic motivations (e.g. what is the value of this brand for my own firm?). However, trust at times interacts with these economic motivations. This means that manufacturers should invest both in the relationship with the retailer and in their brands, if they want to motivate the retailer to allocate scarce resources (e.g. time).

Originality/value

This paper identifies important factors that influence retailer behavior that have not been studied within a fast‐moving retail context.

Details

European Journal of Marketing, vol. 40 no. 5/6
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 1 July 1963

THE new library building has been open for six months now. It is pleasantly situated in an area of new buildings, and occupies a prominent island site just on the edge of the…

Abstract

THE new library building has been open for six months now. It is pleasantly situated in an area of new buildings, and occupies a prominent island site just on the edge of the shopping centre. The old library was in the middle of a shopping area, and it has been interesting to note that our removal from that site has had a more considerable effect on the traffic pattern than one would have thought.

Details

New Library World, vol. 65 no. 1
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 1 January 2004

Deborah L. Kidder, Melenie J. Lankau, Donna Chrobot‐Mason, Kelly A. Mollica and Raymond A. Friedman

This study used a scenario design to examine whether there are different reactions among whites based on how a diversity program is justified by an organization. A reactive…

2760

Abstract

This study used a scenario design to examine whether there are different reactions among whites based on how a diversity program is justified by an organization. A reactive justification (affirmative action) was proposed to result in greater backlash than a competitive advantage justification (diversity management). In addition, this study examined the effects of personal and group outcomes on backlash and explored two individual difference variables, gender and orientation toward other ethnic groups, as potential moderators of the proposed relationships. Backlash was operationalized in four ways: an affect‐based measure (negative emotions), two cognitive‐based measures (attitude toward the diversity program, perceptions of unfairness of promotion procedures), and a behavioral‐intentions‐based measure (organizational commitment). Results indicated that the diversity management justification was associated with more favorable support of the diversity initiative, and that unfavorable personal and group outcomes adversely affected backlash reactions. There was no empirical support for the influence of the moderator variables on the proposed relationships, however, a main effect for gender was found. Implications of the study's findings and future research directions are discussed.

Details

International Journal of Conflict Management, vol. 15 no. 1
Type: Research Article
ISSN: 1044-4068

Keywords

Article
Publication date: 1 November 2002

Richard Cardinali and Zandralyn Gordon

Inequality and freedom mean different things to different people; whether inequality should encapsulate ethical concepts such as the desirability of a particular system of rewards…

Abstract

Inequality and freedom mean different things to different people; whether inequality should encapsulate ethical concepts such as the desirability of a particular system of rewards or simply mean differences in income appears to be the subject of much debate. The World Bank conceptualises inequality as the dispersion of a distribution, whether that is income, consumption or some other welfare indicator or attribute of a population. When Lawrence Reed introduced his seven principles of sound public policy at a presentation at the Economic Club of Detroit, one item that stood out was his principle which stated that “free people are not equal and equal people are not free“. He was not addressing the foundation of equality in society but about income and material wealth a person may earn in the marketplace, essentially he was addressing “economic equality”. Hofstede touches on a number of postulates when he speaks of inequality within a society and how it is visible in the existence of different social classes: upper, the middle, and lower. According to Hofstede, classes differ in their access to and their opportunities to benefit from the advantages of society. He cites education and the benefits derived by advanced education. The World Bank has concluded that inequality in intelligence is part of the human condition and inescapably contributes to a substantial degree of income inequality that greater equality of opportunity cannot circumvent. This article examines a number of concepts which dispel formal equality theory and the belief that equality is achieved if the law treat likes alike is faulted.

Details

Equal Opportunities International, vol. 21 no. 7
Type: Research Article
ISSN: 0261-0159

Keywords

Article
Publication date: 1 June 2000

Grove Koger and Larry Kincaid

D.H. Lawrence thought Lady Chatterley’s Lover was his best and most important novel. Yet he had to pay to have it privately printed. His publishers thought his sexual descriptions…

1968

Abstract

D.H. Lawrence thought Lady Chatterley’s Lover was his best and most important novel. Yet he had to pay to have it privately printed. His publishers thought his sexual descriptions and language were obscene under the censorship laws of the UK and the USA, and they were right. From 1928 until 1959 no‐one could legally publish or sell the unexpurgated novel, and copies were subject to confiscation. All this changed in 1959 when Charles Rembar successfully defended Grove Press’s right to publish the novel. His defense, which rested on a unique interpretation of Justice Brennan’s opinion in Roth v. United States, introduced the redeeming‐social‐value test for obscenity. Within six years it revolutionized American obscenity laws, ensuring that sexual material with even a small measure of social value would enjoy First Amendment protection.

Details

Reference Services Review, vol. 28 no. 2
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 1 April 1949

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields…

Abstract

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields but who have a common interest in the means by which information may be collected and disseminated to the greatest advantage. Lists of its members have, therefore, a more than ordinary value since they present, in miniature, a cross‐section of institutions and individuals who share this special interest.

Details

Aslib Proceedings, vol. 1 no. 4
Type: Research Article
ISSN: 0001-253X

Article
Publication date: 1 September 1922

A WEEK or two ago The Municipal Journal, in chronicling the opening of new libraries at Barrow and Bethnal Green, expressed the opinion that libraries “were having a new lease of…

Abstract

A WEEK or two ago The Municipal Journal, in chronicling the opening of new libraries at Barrow and Bethnal Green, expressed the opinion that libraries “were having a new lease of life.” The phrase is a curious one, as we were not aware that libraries were in a state of senility, although we were vividly aware of their imperfections. It is, nevertheless, true that there has been unwonted library activity of late, and library matters now receive some real attention in the public press. The latter may be due in some measure to the recent publicity campaign of the Library Association. Still, that does not account for the fact that many places, hitherto not quite awake to the value of libraries, are now asking about them, as Sutton, Weymouth, Marylebone, Coulsoon and Purley, while others are pressing for development, especially in the direction of Children's Libraries.

Details

New Library World, vol. 25 no. 4
Type: Research Article
ISSN: 0307-4803

Article
Publication date: 1 October 1969

MOST people engaged in Work Study will share the general recognition that ‘Sitting by Nellie’ or ‘Standing by Syd’ is a wasteful and ineffective way of teaching workers how to do…

Abstract

MOST people engaged in Work Study will share the general recognition that ‘Sitting by Nellie’ or ‘Standing by Syd’ is a wasteful and ineffective way of teaching workers how to do a new job or learn a new skill. Very few of the experienced workers who act as part‐time instructors have any instructional technique at all.

Details

Work Study, vol. 18 no. 10
Type: Research Article
ISSN: 0043-8022

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