Search results

The COVID-19 epidemic has brought attention to the variables that influence the mental health of health workers who are entrusted with nursing individuals. Despite the fact that many articles have examined the effects of social media usage on mental health, there is a lack of research synthesizing learning from this body of research. The purpose of this study is to use text mining and citation-based bibliometric analysis to conduct a detailed review of extant literature on health workers’ mental health and social networking habits.

This study conducts a full-text analysis of 36 articles selected on health workers' mental health and social media using text-mining techniques in R programming and a bibliometric citation analysis of 183 papers from the Scopus database in VOS viewer software. But the limitations of the methods used in this study are that the bibliometric analysis was limited to the Scopus database because the VOS viewer program did not support any other database and the text-mining approach caused the natural processing redundancy.

The bibliometric analysis reveals the thematic networks that exist in the literature of health workers’ mental health and social networking. The findings from text mining identified ten topic models, which helped to find the related papers classified in ten different groups and are provided alongside a summary of the published research and a list of the primary authors with posterior probability through Latent Dirichlet Allocation.

To the best of the authors’ knowledge, this is the first hybrid review, combining text mining and bibliometric review, on health workers’ mental health where social networking plays a moderating role. This paper critically provides an overview of the impact of social networking on health workers' mental health, presents the most important and frequent topics, introduces the scientific visualization of articles published in the Scopus database and suggests further research avenues. These findings are important for academics, health practitioners and medical specialists interested in learning how to better support the mental health of health workers using social media.

This paper aims to highlight the need to examine the factors that influence adolescents' resistance to report their cyberbullying experiences to adults.

It outlines key factors that need to be considered when defining, operationalizing and examining adolescent cyberbullying as well as providing an examination of the literature on non-reporting behaviour both internationally and in the specific context of Ireland.

By doing so, it provides justification for the need to examine the causal factors that influence adolescent resistance to report their cyberbullying experiences.

As the purpose of the paper is to provide a synthesis of the literature on cyberbullying and specifically the literature that point to the phenomenon of adolescent non-reporting of cyberbullying experiences, its contribution is necessarily non-empirical. Instead, it provides guidance that will assist other researchers seeking to build on this work through empirical data collection.

Adult interventions to address adolescent cyberbullying can only take place if adolescents report their experiences to adult caregivers, be they parents or teachers. By outlining the factors that need to be considered when examining cyberbullying, this study will assist researchers who wish to examine this issue as well as teachers, parents and policy makers who seek to eliminate cyberbullying behaviour.

Research on cyberbullying and on the factors influencing adolescent non-reporting is remarkably limited. This study provides a strong academic framework contribution for other researchers seeking to progress the understanding of an emerging issue.

The purpose of this paper is to revisit the internet users’ information privacy concerns (IUIPC) construct, a research model, and hypotheses based on Malhotra et al. (2004) to assess the continued applicability of this construct. The relationship among privacy concerns, trusting beliefs, and risk beliefs continues to be unclear. Empirical evidence about the impact of privacy concerns on behavior is mixed.

A paper-based questionnaire was distributed and collected from 63 part-time graduate students of a private university in the mid-Atlantic USA. These respondents have an average of six years of full-time professional work experience and the vast majority (88.9 percent) has over seven years of experience on the internet. Questionnaire items measured the constructs of the IUIPC instrument. All measurement scales were validated using factor analysis, Cronbach's α, and reliability analysis. For hypothesis testing, multiple regression analysis was used.

The results partially support those of Malhotra et al. (2004). Consistent are the findings that the higher the trust a consumer holds for an online company, the less likely that consumer is to view providing personal information as risky. Also consistent is that the higher the trust a consumer holds for an online company, the more likely is that consumer to intend to provide personal information online. Finally, the greater risk a consumer has for providing personal information, the less willing that consumer is to reveal such information online. However, the results did not support a negative relationship between the IUIPC construct and consumer trust in an online company or a positive relationship between IUIPC and consumer risk in providing personal information to an online company. The paper concludes that the IUIPC is not the valid scale to employ in measuring information privacy concerns.

The main limitation of the findings is the use of a small convenience sample, limiting the insights into interrelationships between various dimensions of privacy concerns and the generalizability of the results.

The results may provide guidance to online retailers in addressing the dimensions of privacy concerns related to trusting beliefs and risk beliefs.

IUIPC were measured using the IUIPC instrument. This responds to Malhotra et al.'s (2004) call to use the IUIPC scale and the associated research framework to further investigate consumer privacy concerns and the suggestion by Belanger and Crossler (2011) that more studies should explore this scale. Further, both Westin (1967), and Smith et al. (1996) recognize that privacy attitudes and concerns may change over time, providing motivation to revisit IUIPC.

The purpose of this paper is to describe a study in which a previously validated measurement instrument is used to investigate the existence and importance of specific factors that are thought to predict the generation of consumer trust in internet shopping in Ireland.

A sample of 858 individuals was surveyed using a previously validated measurement instrument that focused on a number of key constructs identified in the literature as potential trust predictors.

The study results provide evidence that Irish consumers' trust in internet shopping is the result of specific factors, the first of which relates to the vendor's perceived integrity, and the second of which relates to the vendor's perceived competence. The former encompasses social antecedents of trust, while the latter encompasses the technical antecedents of trust.

The insights provided by this research make a valuable contribution not only to information systems research, but also to the overall body of marketing, trust and diffusion research. The findings of this research are of potential benefit to online vendors of all types who seek to engender consumer trust in their web sites.

Different studies have analyzed the relationship between organizational learning and value creation. However, the question of how crowdsourcing affects the relationships between organizational learning and value creation remains unexplored. This paper aims to explore the mediating role of crowdsourcing in the relationship between organizational learning and value creation in local governance.

The hypotheses were tested based on data collected from 205 local governance units in Poland using crowdsourcing. Data collection was carried out by using a set of standardized questionnaires. Correlation analyses were used to specify the strength of the relationships between the variables. To test the hypotheses, multiple regression analysis was used.

The results have shown that in the local governance organizational learning is related to crowdsourcing, while organizational learning is not related to value creation. Crowdsourcing does not play a mediating role in explaining the relationship between organizational learning and value creation.

A research model was developed based on the relevant literature in the field of organizational learning, value creation and crowdsourcing. This study urges researchers to explore the relationship between organizational learning and value creation in other public organizations using crowdsourcing.

This is the first study on the intermediate role of crowdsourcing in the relationship between organizational learning and value creation in local governance. The proposed model enriches the existing literature and allows better understanding of how crowdsourcing acts as an intermediary in the organizational learning-value creation relationship.

Many governments are working toward a vision of government-wide transformation that strives to achieve an open, transparent and accountable government while providing responsive services. The purpose of this paper is to clarify the concept of transparency-by-design to advance open government.

The opening of data, the deployment of tools and instruments to engage the public, collaboration among public organizations and between governments and the public are important drivers for open government. The authors review transparency-by-design concepts.

To successfully achieve open government, fundamental changes in practice and new research on governments as open systems are needed. In particular, the creation of “transparency-by-design” is a key aspect in which transparency is a key system development requirement, and the systems ensure that data are disclosed to the public for creating transparency.

Although transparency-by-design is an intuitive concept, more research is needed in what constitutes information and communication technology-mediated transparency and how it can be realized.

Governments should embrace transparency-by-design to open more data sets and come closer to achieving open government.

Transparency-by-design is a new concept that has not given any attention yet in the literature.

The purpose of this paper is to describe the availability of discovery functions on mobile devices at academic research libraries in order to determine if research libraries are providing the mobile services that students believe that they need for academic success.

The researcher surveyed 53 academic library mobile apps and mobile web sites at Carnegie rated RU/VH universities to determine the number and variety of discovery functions available.

All of the libraries had some level of research functions available, but there was a discrepancy between those that offered a full range of services and those that offered a minimal level.

Due to the transitory nature of the electronic universe, the data offered represents the state of academic library research services in a single moment in time and is subject to change.

The research provides other libraries with a description of what comprises an adequate suite of essential services and a way to evaluate their own library’s offerings.

This is the first study to evaluate and quantify the level of services provided by libraries at Carnegie Foundation RU/VH institutions.

This article seeks to apply the challenge–hindrance conceptualization of demands to a model that relates stressors to emotional exhaustion and job satisfaction. Supervisory support, a resource, is posited as a precursor to demands, and work–family conflict (WFC) and interpersonal conflict (IPC) at work are expected to mediate the demand–strain and job satisfaction relationships.

This cross‐sectional self‐report survey included a sample of 600 government employees in Canada.

In addition to directly influencing job satisfaction, supervisory support reduces strain and increases motivation by decreasing hindrances and interpersonal conflict. Also, although, challenge and hindrance demands are both positively associated with strain, task complexity is positively associated with job satisfaction, whereas role ambiguity and interpersonal conflict are negatively associated with job satisfaction. Furthermore, work–family conflict and interpersonal conflict fully mediate the effects of supervisory support, role conflict, and task complexity on strain, and they reduce the effects of ambiguity on strain. Thus, these factors have limited effects on strain by themselves; rather, they act on strain through emotional demands.

Some challenges have a strong connection with resources, yet also induce strain. Future models should incorporate the challenge‐hindrance approach to classifying demands and should examine challenge demands that motivate people to engage in stressful activities. Also, although work‐family conflict and interpersonal conflict at work concern different spheres, future research should incorporate both spheres and employ emotional demands as mediating variables.

Given that some challenges can be motivating yet stressful, the consequences of interventions can be difficult to forecast. Results point to the importance of carefully designing interventions and the role of WFC and IPC as potential levers in managing strain arising from complex jobs and other types of challenges.

This paper considers a unique model of demands, resources, and outcome variables that contributes to the knowledge about how to address stress.

This study sought to explain the high turnover rates in Philippine call centers using a cultural lens. Specifically, the study looks at the phenomenon of work‐life conflict and its impact on turnover intent. It also examined the moderating role of perceived organization support on the relationship between work‐life conflict and turnover intent.

The study utilized a two‐phased, mixed‐method approach. In the first phase, qualitative data from 30 interviews were obtained to validate the existence of the constructs among Filipino call center agents. In the second phase, 991 surveys were administered to quantitatively test the hypothesized relationships between the study variables.

Results show that work‐life conflict predicts intent to leave over and beyond that explained by job satisfaction. Findings also show that organizational support moderates the relationship between work‐life conflict and intent to leave. The results also reveal the context‐specific sources of work‐life conflict: physical and psychological impact of work schedule, social isolation and lack of social support.

The study focused on work‐life conflict and perceived organizational support. However, there are other variables that may be examined in future research such as personality, family, and organizational variables.

Beyond the traditional responses to the issue of work‐life conflict, the results suggest the importance of cultural nuanced responses to address work‐life conflict.

Although outsourcing is a boon to the economy of developing countries, policies encouraging call centers need to be coupled with an understanding of the personal and social costs of call center work.

This study highlights the importance of considering culture in viewing management practices and their impact on workers' behavior and wellbeing. It calls attention to the unique experience of call centers in developing countries and the importance of developing work‐life interventions that are contextualized to local culture.