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1 – 10 of 11The purpose of this paper is to examine the significance of company record for journalist when investigating projects relating to conflict of interest that occurs in Hong Kong and…
Abstract
Purpose
The purpose of this paper is to examine the significance of company record for journalist when investigating projects relating to conflict of interest that occurs in Hong Kong and in and connected with China.
Design/methodology/approach
The paper describes what company records are available, and how they are accessible for the public in Hong Kong. It then compares with the company record accessibility in China. The paper uses investigative projects done by the author and other journalists to illustrate how the records are significant. Some of the investigative projects that are related to China are used to illuminate the importance for the company record in Hong Kong for investigating issues in China.
Findings
Hong Kong maintains an efficient access to the company record that benefits the journalists for probing into the issues of conflict of interest. This efficient system has faced threats when the government proposed to withdraw some of the important records from the general public access.
Originality/value
This paper will be of interest to journalists and journalism students and scholars who are interested to know the practical uses of company records. Policymakers will also learn from this paper that a restriction in the public access to the company record will make a huge impact to the justice-seeking journalist work.
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Rosemarie Santa González, Marilène Cherkesly, Teodor Gabriel Crainic and Marie-Eve Rancourt
This study aims to deepen the understanding of the challenges and implications entailed by deploying mobile clinics in conflict zones to reach populations affected by violence and…
Abstract
Purpose
This study aims to deepen the understanding of the challenges and implications entailed by deploying mobile clinics in conflict zones to reach populations affected by violence and cut off from health-care services.
Design/methodology/approach
This research combines an integrated literature review and an instrumental case study. The literature review comprises two targeted reviews to provide insights: one on conflict zones and one on mobile clinics. The case study describes the process and challenges faced throughout a mobile clinic deployment during and after the Iraq War. The data was gathered using mixed methods over a two-year period (2017–2018).
Findings
Armed conflicts directly impact the populations’ health and access to health care. Mobile clinic deployments are often used and recommended to provide health-care access to vulnerable populations cut off from health-care services. However, there is a dearth of peer-reviewed literature documenting decision support tools for mobile clinic deployments.
Originality/value
This study highlights the gaps in the literature and provides direction for future research to support the development of valuable insights and decision support tools for practitioners.
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Lu Lu, Kit-Lun Yick, Sun Pui Ng, Joanne Yip and Chi Yung Tse
The purpose of this paper is to quantitatively assess the three-dimensional (3D) geometry and symmetry of the torso for spinal deformity and the use of orthotic bracewear by using…
Abstract
Purpose
The purpose of this paper is to quantitatively assess the three-dimensional (3D) geometry and symmetry of the torso for spinal deformity and the use of orthotic bracewear by using non-invasive 3D body scanning technology.
Design/methodology/approach
In pursuing greater accuracy of body anthropometric measurements to improve the fit and design of apparel, 3D body scanning technology and image analysis provide many more advantages over the traditional manual methods that use contact measurements. To measure the changes in the torso geometry and profile symmetry of patients with adolescent idiopathic scoliosis, five individuals are recruited to undergo body scanning both with and without wearing a rigid brace during a period of six months. The cross-sectional areas and profiles of the reconstructed 3D torso models are examined to evaluate the level of body symmetry.
Findings
Significant changes in the cross-sectional profile are found amongst four of the patients over the different visits for measurements (p < 0.05), which are consistent with the X-rays results. The 3D body scanning system can reliably evaluate changes in the body geometry of patients with scoliosis. Nevertheless, improvements in the symmetry of the torso are found to be somewhat inconsistent among the patients and across different visits.
Originality/value
This pilot study demonstrates a practical and safe means to measure and analyse the torso geometry and symmetry so as to allow for more frequent evaluations, which would result in effective and optimal treatment of spinal deformation.
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Pui Kuan Tina Fan, Ja Young (Jacey) Choe and Yeseul Na
This study explores the linkages between various attributes, consequences and values of casino restaurants and the differences in the hierarchical value maps between female and…
Abstract
Purpose
This study explores the linkages between various attributes, consequences and values of casino restaurants and the differences in the hierarchical value maps between female and male customers and between casino players and non-casino players.
Design/methodology/approach
This study was conducted using the means-end chain (MEC) theory. The data were collected using the hard-laddering method. Two hundred forty-one responses were analyzed.
Findings
Attributes such as “taste,” “reasonable prices,” and “discounts” were associated with the values “personal happiness,” “considered,” “life satisfaction,” and “life-quality enhancement” at casino restaurants. Males were found to hold “prompt services” as important when dining at casino restaurants, while females held a “spacious environment” to be critical. Furthermore, “use of casino complimentary credits” was important to casino players, while “free parking” and “comfortable seats” mattered for non-casino players.
Practical implications
It is suggested that casinos add more Asian cuisines in their casino restaurants in Macao to attract customers who value culinary and cultural exploration while simultaneously satisfying tourists from neighboring regions who wish to enjoy familiar foods when they visit Macao. In addition, the authors recommend that casinos develop menu items that can be served quickly to casino players.
Originality/value
This study is based on the MEC theory and broadens the range of studies on casino restaurants. Furthermore, it provides useful information to guide casino restauranteurs in developing their marketing and operational strategies for different customer segments.
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Gordon Chi Kai Cheung and Edmund Terence Gomez
This paper aims to examine the UK’s small- and medium-sized enterprises (SMEs) policies under Margaret Thatcher’s era in the 1980s, with a view to understand the success stories…
Abstract
Purpose
This paper aims to examine the UK’s small- and medium-sized enterprises (SMEs) policies under Margaret Thatcher’s era in the 1980s, with a view to understand the success stories, historical development and the structures of Chinese family business through a case study of See Woo Holdings Ltd.
Design/methodology/approach
The authors have achieved the objective on the study of the SMEs policies under Margaret Thatcher through critical evaluation of the historical literatures, books, journals and newspapers. The study on overseas Chinese business and the case of See Woo Holdings Ltd. is mainly through the research of the Chinese overseas in the UK and Southeast Asia, and the companies report from the Companies House in the UK. The authors have used the latest 2011 UK Census statistics and academic reports to locate the most current demographic changes and Chinese business characteristics in the UK and the Northeast of England.
Findings
First, the UK’s SMEs policies under Margaret Thatcher were quite receptive towards the ethnic business. Second, the case of See Woo Holdings Ltd. indicates that family business networks are still one of the characteristics of Chinese business. Finally, the broader UK’s SMEs policies play an important role in this case study.
Originality/value
The authors provide a tentative linkage between the UK’s SMEs policies under Margaret Thatcher and Chinese family business. In addition, the case study of See Woo Holdings Ltd. improves the current understanding of Chinese family business with a clearer picture about their structure, practice, characteristics and development.
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Olivier Mesly, Jean-Pierre Lévy-Mangin, Normand Bourgault and Veronique Nabelsi
– The purpose of this paper is to look at human interdependence and its significance in project management.
Abstract
Purpose
The purpose of this paper is to look at human interdependence and its significance in project management.
Design/methodology/approach
The paper focuses solely on human interaction in the context of a short-term project consisting of preparing a small “international” fair in Gatineau, Québec (Canada). For this purpose, an established questionnaire was used which aimed to evaluate the predator-prey dynamic between team members (as described by Mesly in a recent paper).
Findings
Human interdependence indeed plays a key role in the functioning of short-lived projects (and, this paper assumes, of long-term projects as well).
Originality/value
The paper places emphasis on considering the human power-game factor (predator-prey) more strongly in future project endeavors.
Yu Wu, Markus Groth, Kaixin Zhang and Amirali Minbashian
Although service researchers have long suggested that customer mistreatment adversely impacts service employees' outcomes, statistical integration of current empirical findings…
Abstract
Purpose
Although service researchers have long suggested that customer mistreatment adversely impacts service employees' outcomes, statistical integration of current empirical findings has been lacking. This meta-analysis aims to review and statistically synthesize the state of research on the relationship between customer mistreatment and service employees' affective, attitudinal and behavioral outcomes.
Design/methodology/approach
The authors included 221 effect sizes of 135 independent samples from 119 primary studies (N = 47,964). The authors used a meta-analytic approach to quantitatively review the relationship between customer mistreatment and service employees' affective, attitudinal and behavioral outcomes. Meta-analysis structural equation modeling was used to explore the mediation mechanism of service employees' affective outcomes on the relationships between customer mistreatment and employees' attitudinal and behavioral outcomes. Meta-regression was applied to explore the impact of contextual-level moderators (i.e. service provider type and service delivery mode) on these relationships. Furthermore, we compared the effects of customer mistreatment with the effects of other organizational-related factors on some commonly measured employee outcomes.
Findings
The results show that customer mistreatment has a significant negative impact on service employees' affective outcomes (i.e. negative emotions), attitudinal outcomes (i.e. job satisfaction, organizational commitment, work engagement and turnover intention) and behavioral outcomes (i.e. job performance, surface acting and emotional labor). Additionally, service employees' negative emotions mediate the association between customer mistreatment and employees' job satisfaction, turnover intention, surface acting and emotional labor. Furthermore, the relationships between customer mistreatment and service employees' negative emotions and job performance are influenced by a contextual-level moderator (i.e. service delivery mode).
Originality/value
The authors contribute to the literature by providing robust meta-analytic estimates of the effects of customer mistreatment on a variety of service employees' affective, attitudinal and behavioral outcomes, as well as the different magnitudes of the effect sizes between customer mistreatment and other job-related and personality-related factors by quantifying the true variability of the effect sizes. The authors draw on current theories underpinning customer mistreatment to test a theoretical model of the mediation mechanism of service employees' affective outcomes (i.e. service employees' negative emotions) on the relationships between customer mistreatment and employees' attitudinal and behavioral outcomes. The authors explore the effects of two contextual-level factors (i.e. service provider types and service delivery mode) related to the service delivery context that may account for the variability of effect sizes across empirical studies.
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Gloria Jiménez-Marín, Araceli Galiano-Coronil and Luis Bayardo Tobar-Pesántez
The purpose of this study is to understand the perception and purchase intentions of Spanish consumers towards sustainable fashion and to see if this can guide the marketing…
Abstract
Purpose
The purpose of this study is to understand the perception and purchase intentions of Spanish consumers towards sustainable fashion and to see if this can guide the marketing strategy for sustainable fashion.
Design/methodology/approach
A mixed methodology has been designed to test the categories: knowledge, environmental concern, product-related features and social influence.
Findings
The results of this study suggest that some implications and advice on sustainability marketing strategy could help companies to develop sustainable fashion for Spanish consumers.
Originality/value
The originality of this study lies in the focus on sustainability to achieve happiness and satisfaction of people as a form of governance from a social point of view.
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Urmila Jagadeeswari Itam and Uma Warrier
Teleworking, working from home and flexible work have gained popularity over the last few years. A shift in policies and practices in the workplace is required owing to the…
Abstract
Purpose
Teleworking, working from home and flexible work have gained popularity over the last few years. A shift in policies and practices in the workplace is required owing to the COVID-19 pandemic accelerating current trends in work-from-everywhere (WFE) research. This article presents a systematic literature review of WFE research from 1990 to early 2023 to understand the transformation of the field.
Design/methodology/approach
The Web of Science database was used to conduct this review based on rigorous bibliometric and network analysis techniques. The prominence of the research studied using SPAR-4-SLR and a collection of bibliometric techniques on selected journal articles, reviews and early access articles. Performance and keyword co-occurrence analysis form the premise of cluster analysis. The content analysis of recently published papers revealed the driving and restraining forces that help define and operationalize the concept of WFE.
Findings
The major findings indicate that the five established and accelerated trends from cluster analysis are COVID-19 and the pandemic, telework(ing), remote working, work from home and well-being and productivity. Driving and restraining forces identified through content analysis include technological breakthroughs, work–life integration challenges, inequality in the distribution of jobs, gender, shifts in industry and sector preferences, upskilling and reskilling and many more have been published post-COVID in the restraining forces category of WFE.
Practical implications
A key contribution of this pioneering study of “work from everywhere” is the linking of the bibliometric trends of the past three decades to the influencing and restraining factors during the pandemic. This study illustrates how WFE could be perceived differently post-COVID, which is of great concern to practitioners and future researchers.
Originality/value
A wide range of publications on WFE and multiple synonyms can create confusion if a systematic and effective system does not classify and associate them. This study uses both bibliometric and scientometric analyses in the context of WFE using systematic literature review (SLR) methods.
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Mohammad Hashim Ibrahimkhil and Laith Hadidi
The aim of this paper is to assess the safety level of construction sites in Afghanistan following the US Army Corps of Engineers (USACE) safety practices and compare this with…
Abstract
Purpose
The aim of this paper is to assess the safety level of construction sites in Afghanistan following the US Army Corps of Engineers (USACE) safety practices and compare this with other construction sites in Afghanistan that follow local government safety guidelines. The USACE oversees and funds many infrastructure projects in Afghanistan, and these projects are supposed to follow the same standards implemented in the USA, including safety standards. The local government of Afghanistan also funds infrastructure projects in Afghanistan; however, these do not follow USACE best practices. This research explores the question of whether the USACE standards provide a safer construction site. The effect of the USACE standards on safety practices in construction projects is also investigated in the Afghanistan construction industry.
Design/methodology/approach
A literature review and other safety checklists were used to develop a safety checklist containing 104 items (questions) in 17 categories. Subsequently, the checklist was used to assess the safety performance of 57 construction projects (25 USACE projects, and 32 governmental projects). Utilizing quantitative analysis, the Spearman rank correlation coefficient (Rho) and Mann–Whitney tests were carried out for correlation and statistical disparity between USACE and governmental projects.
Findings
The safety performance level of Afghan government projects was found to be poor in relation to other developing countries, while in USACE projects it was excellent. In addition, fire prevention, safety administration, PPE, heavy equipment, and handling and storage of materials for all types of contractors were the most overlooked aspects of Afghan Government projects.
Practical implications
The findings clearly demonstrate the deficiencies in construction sites observed during this study and also support the adoption of USACE standards in Afghanistan projects.
Originality/value
To the best of the authors’ knowledge, this study is the first to investigate the safety of construction sites in Afghanistan. The study also demonstrates the benefits of adopting international standards (USACE) to improve the safety of construction sites in a developing country such as Afghanistan. The findings provide evidence of the safety of the Afghanistan construction industry compared to other developing countries. These findings will contribute to the Afghan Government's efforts to track injury statistics.
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