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Article
Publication date: 6 September 2022

Dhruba Kumar Gautam and Prakash Kumar Gautam

This study examines the effect of occupational stress on turnover intention of employees working in the banking industry. The authors examine the mediating effects of service…

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Abstract

Purpose

This study examines the effect of occupational stress on turnover intention of employees working in the banking industry. The authors examine the mediating effects of service climate and emotional regulations of the employees in the relationship between occupational stress and intention to leave the organization.

Design/methodology/approach

This study followed stratified sampling technique for data collection from employees of ten commercial banks based on the banks' financial performance of top 5 and bottom 5 out of 27 banks. Data were collected at 2 stages, first from 465 employees for occupational stressors and second from 408 employees among the participants in the first stage for turnover intention, service climate and emotional regulation. Harman’s one-factor test was conducted to examine the common method bias. Confirmatory factor analysis (CFA), regression analysis and Preacher and Hayes Process Macro approach were used to examine mediation effect.

Findings

Three factors, namely workload (WL), role ambiguity and growth opportunity expectations were identified as the occupational stressors in the banking industry, predicting a positive relation of overall occupational stress to the intention to turnover. Service climate and the employees’ emotion regulation ability mediate the relationship between stress and turnover intention. Results also revealed no significant role of control variables in predicting occupational stress and turnover intention.

Practical implications

This study implies that the WL, role ambiguity and growth opportunity expectations of the employees cause stress in employees which may lead to have turnover intention. In order to get success in competitive environment, managers of banking industry can address stressors by enhancing service climate and formulating policies and programs to strengthen the emotion regulation which is evidence to strengthen the reciprocity approach of social exchange theory in employees’ commitment.

Originality/value

This study contributes to the social exchange theory and attempts to fulfill the gaps in empirical research on personnel psychology, human capital\ and organization management in developing countries.

Details

Asia-Pacific Journal of Business Administration, vol. 16 no. 2
Type: Research Article
ISSN: 1757-4323

Keywords

Article
Publication date: 20 June 2023

Dhruba Kumar Gautam and Prakash Kumar Gautam

The purpose of the study is to investigate the stressors faced by migrant entrepreneur-managers of small and medium-sized enterprises (SMEs) during the COVID-19 pandemic, as well…

Abstract

Purpose

The purpose of the study is to investigate the stressors faced by migrant entrepreneur-managers of small and medium-sized enterprises (SMEs) during the COVID-19 pandemic, as well as their resilience strategies for reviving their businesses.

Design/methodology/approach

This study employs a qualitative research design based on grounded theory. Semi-structured interview questionnaire was used for one-to-one interviews with 20 migrant entrepreneur-managers, representing ten different business sectors during the peak of the COVID-19 pandemic of 2020 and 2021. Interviews were transcribed, coded into open code, axial code and selective code to identify the major themes, and analysis was done into three levels to explore the stressors and initial strategies implemented to cope with the crisis. Trustworthiness of the findings was ensured by credibility, transferability, dependability and conformability, and reflexivity.

Findings

This study explored three types of stressors: finance-related stressors, supplies-related stressors and human resources-related stressors in migrant SME entrepreneur-managers during the COVID-19 pandemic. The study revealed the use of comprehensive supply chain strategies followed by migrant SME entrepreneur-managers to be resilient enough to cope with a crisis situation like the COVID-19 pandemic.

Originality/value

This study covers an under-researched area of research related to stressors and resilience strategies in migrant SME entrepreneur-managers during the pandemic situation. A large body of prior research contributes to employees' stress and coping behaviors, while this paper focuses on stressors in migrant entrepreneur-managers in the special context of pandemics and their strategies to be resilient during a crisis situation. Thus, the findings of this study contribute to SME entrepreneur-managers, policy makers and academicians so that a large number of migrant entrepreneurs can develop resilient strategies for crisis situations. Furthermore, this study contributes to the supply chain resilience literature and resource dependency theory.

Details

Benchmarking: An International Journal, vol. 31 no. 6
Type: Research Article
ISSN: 1463-5771

Keywords

Open Access
Article
Publication date: 22 January 2021

Dhruba Kumar Gautam and Prakash Kumar Gautam

Every day thousands of academic institutes suspend their classes and students are staying in their home maintaining social distancing due to the fear of COVID-19 pandemic and…

10872

Abstract

Purpose

Every day thousands of academic institutes suspend their classes and students are staying in their home maintaining social distancing due to the fear of COVID-19 pandemic and Nepal is no exception. Realizing these facts, this study aims to explore the factors for the effectiveness of online mode of classes to on-class course-based students and analyzes the perception of faculties and students toward online mode during the COVID-19 pandemic.

Design/methodology/approach

It is based on exploratory research design, following mixed methods of qualitative and quantitative procedure. To build a rich understanding of the phenomenon, three-stage data collection procedure: preliminary interview, structural survey and validation were used.

Findings

This study revealed triplet factors: infrastructure, student and teacher as antecedents of effectiveness of online classes during a pandemic. Technological support, infrastructure availability, faculty and students' perception have a significant relationship for the effectiveness of the online mode of the teaching-learning process. Students faced anxiety during the COVID-19 pandemic, but a higher willingness to learn reduces the level of anxiety.

Originality/value

This study significantly contributes to the future management of higher education and digs the future path of online and on-class teaching-learning practices.

Details

Journal of Research in Innovative Teaching & Learning, vol. 14 no. 1
Type: Research Article
ISSN: 2397-7604

Keywords

Article
Publication date: 22 February 2013

Sumit Kumar Gautam, R. Suresh, Ved Prakash Sharma and Meena Sehgal

The purpose of this paper is to assess the exposure of cooks in rural India (55 households) to the indoor air pollution levels emitted from burning of different fuels, i.e. cow…

Abstract

Purpose

The purpose of this paper is to assess the exposure of cooks in rural India (55 households) to the indoor air pollution levels emitted from burning of different fuels, i.e. cow dung, wood, liquefied petroleum gas (LPG) and propane natural gas(PNG) kerosene for cooking purposes.

Design/methodology/approach

Indoor air quality was monitored during cooking hours in 55 rural households to estimate the emissions of PM10, PM2.5, CO, NO2, VOCs and polyaromatic hydrocarbons (PAHs). While, PM10 and PM2.5 were monitored using personal dust samplers on quartz filter paper, CO and VOCs were monitored using on line monitors. The PM10 and PM2.5 mass collected on filter papers was processed to analyse the presence of PAHs using GC.

Findings

Results revealed that cow dung is the most polluting fuel with maximum emissions of PM10, PM 2.5, VOCs, CO, NO2 and Benzene followed by wood and kerosene. Interestingly kerosene combustion emits the highest amount of PAHs. Emissions for all the fuels show the presence of carcinogenic PAHs which could be a serious health concern. The composition of LPG/PNG leads to reductions of pollutants because of better combustion process. LPG which is largely propane and butane, and PNG which is 90 per cent methane prove to be healthier fuels. Based on the results, the authors suggest that technological intervention is required to replace the traditional stoves with improved fuel efficient stoves.

Practical implications

The prevailing weather condition and design of the kitchen in these rural houses severely affect the concentration of pollutants in the kitchen as winter season combined with inadequate ventilation leads to reduced dispersion and accumulation of air pollutants in small kitchens.

Originality/value

The present study provides a detailed analysis of impact of widely‐used cooking practices in India. Even today, countries such as India rely on biomass for cooking practices exposing the cooks to high level of carcinogenic pollutants. Further, women and girls are the most threatened group as they are the primary cooks in these rural Indian settings. Based on the results, the authors suggest that technological as well as policy intervention is required to replace the traditional stoves with improved fuel efficient stoves.

Details

Management of Environmental Quality: An International Journal, vol. 24 no. 2
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 13 February 2019

Gautam Sharma and Hemant Kumar

The purpose of this paper is to discuss the commercialisation mechanisms of the innovations that emerge from the informal sector of Indian economy. Also known as grassroots…

1747

Abstract

Purpose

The purpose of this paper is to discuss the commercialisation mechanisms of the innovations that emerge from the informal sector of Indian economy. Also known as grassroots innovations, they are said to better fit with the local market demands and conditions in the developing nations of the world. The paper discusses the grassroots innovation ecosystem in India and the role that is played by the state in providing institutional support.

Design/methodology/approach

The paper is based on an exploratory study using both the primary and secondary sources of data. Primary data are taken from the interview of the innovators during the field work, whereas secondary data are acquired from research articles published in various journals indexed in Scopus and web of sciences, government publications and reports. The annual reports of National Innovation Foundation are analysed to gather information and to build the arguments for this paper. The secondary data are also collected and evaluated from the database of the grassroots innovators available on Grassroots Innovation Augmentation Network.

Findings

The paper provides insight into how the grassroots innovations are commercialised in India through different pathways such as social entrepreneurship, technology transfer and open source technology. It takes four case studies to discuss the institutional support to the grassroots innovator and the challenges in the diffusion of the grassroots innovations.

Research limitations/implications

Due to the chosen research approach, the results cannot be generalised on all grassroots innovations. Researchers are encouraged to conduct a survey of more grassroots innovations in order to derive generalised outputs.

Practical implications

The paper includes implications for understanding the diffusion process of grassroots innovations that can be useful for all the emerging and developing nations.

Originality/value

The paper fulfils an identified need to study the diffusion modes of informal sector innovations and management of grassroots innovations.

Details

South Asian Journal of Business Studies, vol. 8 no. 1
Type: Research Article
ISSN: 2398-628X

Keywords

Article
Publication date: 15 August 2024

Susheel Pandey, Rajeev Srivastava, Christ Prakash Paul, Arun Kumar Rai and Rakesh Narain

The aim of this paper is to study the effect of laser shock peening (LSP) on mechanical behaviour of the laser-directed energy deposition (LDED)-based printed 15-5 PH stainless…

Abstract

Purpose

The aim of this paper is to study the effect of laser shock peening (LSP) on mechanical behaviour of the laser-directed energy deposition (LDED)-based printed 15-5 PH stainless steel with U and V notches. The study specifically concentrates on the evaluation of effect of scan strategy, machining and LSP processing on microstructural, texture evolution and fatigue behaviour of LDED-printed 15-5 PH steel.

Design/methodology/approach

For LSP treatment, 15-5 PH steel was printed using LDED process with bidirectional scanning strategy (XX [θ = 0°) and XY [θ = 90°]) at optimised laser power of 600 W with a scanning speed of 300 mm/min and a powder feed rate of 3 g/min. Furthermore, LSP treatment was conducted on the V- and U-notched fatigue specimens extracted from LDED-built samples at laser energy of 3.5 J with a pulse width of 10 ns using laser spot diameter of 3 mm. Post to the LSP treatment, the surface roughness, fatigue life assessment and microstructural evolution analysis is performed. For this, different advanced characterisation techniques are used, such as scanning electron microscopy attached with electron backscatter diffraction for microstructure and texture, X-ray diffraction for residual stress (RS) and structure information, Vicker’s hardness tester for microhardness and universal testing machine for low-cycle fatigue.

Findings

It is observed that both scanning strategies during the LDED printing of 15-5 PH steel and laser peening have played significant role in fatigue life. Specimens with the XY printing strategy shows higher fatigue life as compared to XX with both U- and V-notched conditions. Furthermore, machining and LSP treatment led to a significant improvement of fatigue life for both scanning strategies with U and V notches. The extent of increase in fatigue life for both XX and XY scanning strategy with V notch is found to be higher than U notch after LSP treatment, though without LSP samples with U notch have a higher fatigue life. As fabricated sample is found to have the lowest fatigue life as compared to machines and laser peened with both scan strategies.

Originality/value

This study presents an innovative method to improve the fatigue life of 15-5 PH stainless steel by changing the microstructure, texture and RS with the adoption of a suitable scanning strategy, machining and LSP treatment as post-processing. The combination of preferred microstructure and compressive RS in LDED-printed 15-5 PH stainless steel achieved with a synergy between microstructure and RS, which is responsible to improve the fatigue life. This can be adopted for the futuristic application of LDED-printed 15-5 PH stainless steel for different applications in aerospace and other industries.

Graphical abstract

Details

Rapid Prototyping Journal, vol. 30 no. 9
Type: Research Article
ISSN: 1355-2546

Keywords

Article
Publication date: 20 May 2022

Vibha Trivedi, Krishan Kumar Pandey and Ashish Trivedi

This paper is aimed at analyzing the inter-contextual relationships among the factors that led to inadequate management of electronic and electrical waste (WEEE) during COVID-19…

Abstract

Purpose

This paper is aimed at analyzing the inter-contextual relationships among the factors that led to inadequate management of electronic and electrical waste (WEEE) during COVID-19 using a subjective perspective.

Design/methodology/approach

Grey sets and a Decision-Making Trial and Evaluation Laboratory (DEMATEL)-based approach has been employed to identify the causal association of intertwined WEEE management barriers.

Findings

Results reveal the lack of implementation of the legislative framework, extended producer responsibility and lesser corporate initiatives are some of the most challenging WEEE management challenges during the current pandemic.

Practical implications

The findings of the study would enable stakeholders of WEEE management toward building resilient policies and effective implementation plans during as well as post-crisis situations.

Originality/value

COVID-19 led challenges related to healthcare waste have attracted a significant amount of scholarly attention, but there has been lesser attention toward e-waste management challenges during the pandemic. Negligence toward e-waste management can pose threats to the environment as well as human well-being.

Details

Management of Environmental Quality: An International Journal, vol. 33 no. 6
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 5 August 2022

Deepak Bubber, Rakesh Kumar Jain, Gulshan Babber and Shashi

In this study, the authors assess the current state of lean product development and the lean production shop floor, along with the impact of the former on process quality and the…

Abstract

Purpose

In this study, the authors assess the current state of lean product development and the lean production shop floor, along with the impact of the former on process quality and the latter on product quality and customer complaint reduction. The interplay between process and product quality and customer complaint reduction is assessed, along with their impacts on business performance.

Design/methodology/approach

Data were collected from 377 managers working at auto-component manufacturing firms in India. Confirmatory factor analysis was used for scale validation, and structural equation modelling was employed to test the research hypotheses.

Findings

The results of the statistical analyses reveal the positive influence of a lean production shop floor on process quality and lean product development on product quality and customer complaint reduction, and thereby on business performance.

Practical implications

The findings of this research provide insights into the interplay between lean and quality factors and their influence on customer complaint reduction and business performance. Practitioners can use the proposed model to strategically design unique products and improve the efficiency and effectiveness of the production shop floor, which can help enhance the product and process quality. This can reduce customer dissatisfaction and improve the business performance.

Originality/value

Few studies have simultaneously investigated the influence of lean product development and lean production shop floors in the Indian manufacturing context. To the best of our knowledge, this study is one of the first attempts to include customer complaint reduction as a construct in a lean model. It helps identify and prioritise the enablers of business performance and provides valuable insights for practitioners to strengthen lean implementation to attain a competitive edge.

Details

Benchmarking: An International Journal, vol. 30 no. 9
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 3 October 2022

Sucheta Agarwal, Kuldeep Kumar Saxena, Vivek Agrawal, Jitendra Kumar Dixit, Chander Prakash, Dharam Buddhi and Kahtan A. Mohammed

Manufacturing companies are increasingly using green smart production (GSM) as a tactic to boost productivity since it has a number of advantages over conventional manufacturing…

Abstract

Purpose

Manufacturing companies are increasingly using green smart production (GSM) as a tactic to boost productivity since it has a number of advantages over conventional manufacturing methods. It costs a lot of money and takes a lot of work to create an SMS since it combines a lot of different technologies, including automation, data exchanges, cyber-physical systems (CPS), artificial intelligence, the Internet of things (IoT) and semi-autonomous industrial systems. Green smart manufacturing (GSM) activities provide the foundation for creating ecologically friendly and green products. However, there are a number of other significant barriers obstacles to GSM deployment. As a result, removing this identification of these hurdles in a systematic manner should be a top focus of this study.

Design/methodology/approach

This article seeks to identify and prioritize the nine barriers based on research and expert viewpoints on GSM challenges. The analytical hierarchy process (AHP) is used to prioritize the barriers.

Findings

The result depicts that, financial constraints is the most important barrier that followed by scarcity of dedicated suppliers, concern to data security lack of understanding of the surroundings, inadequate top management commitment, proper handling of data interfaces lack of support by government, employees' lack of training, concern to data security lack of environment knowledge, fear of change/resistance and constraints of technology.

Research limitations/implications

The current research will help the manufacturing industry in Industry 4.0 to identify potential barriers to GSM implementation.

Originality/value

Green manufacturing (GM) entails the implementation of renewable production methods and eco-friendly procedures in manufacturing businesses. This study helps manufacturers come up with recycling and creative products, and manufacturers can give back to the environment by protecting natural areas by getting rid of the obstacles that get in the way.

Details

The TQM Journal, vol. 36 no. 1
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 21 May 2019

Gautam Sharma

Innovation and entrepreneurship are regarded as the key drivers to steer the engine of economic development in any nation. As a result, to understand the context and process of…

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Abstract

Purpose

Innovation and entrepreneurship are regarded as the key drivers to steer the engine of economic development in any nation. As a result, to understand the context and process of innovation and entrepreneurship there has been a steady rise in scientific literature and empirical studies. The purpose of this paper is to study the trends and progress of academic research on innovation and entrepreneurship in India by identifying the key articles, journals, authors and institutions.

Design/methodology/approach

Scientometric methods especially bibliometrics is used, for measuring the maturity of this research field in the country. The paper studies the research landscape in innovation and entrepreneurship in India by doing a bibliometric analysis using data from publications indexed in the Scopus database from the year 2000 to 2018. The study takes a multidisciplinary review of the literature in innovation and entrepreneurship research in India and could be used as a reference for future studies in this theme.

Findings

The study finds an increase in the scholarly studies in innovation and entrepreneurship in India in the last decade. It was also found that a large number of publications were joint-authored and collaborations between Indian and foreign universities is happening. The paper also highlights the authorship patterns, top journals and the most cited papers.

Research limitations/implications

A major limitation of this study is that it has considered publications which are indexed in Scopus. This paper has contributed by highlighting the growth of studies in the field of innovation and entrepreneurship in the Indian context. The results can be used by future studies in this area as a starting point to highlight the nature of this research area.

Originality/value

The study attempts to present a trend analysis of published literature on innovation and entrepreneurship in India.

Details

Journal of Management Development, vol. 38 no. 4
Type: Research Article
ISSN: 0262-1711

Keywords

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