Hyunjoo Oh, Paulo Henrique Muller Prado, Jose Carlos Korelo and Francielle Frizzo
This paper aims to explore the impact of brand authenticity on forming self-reinforcing assets (enticing-the-self, enriching-the-self and enabling-the-self), which subsequently…
Abstract
Purpose
This paper aims to explore the impact of brand authenticity on forming self-reinforcing assets (enticing-the-self, enriching-the-self and enabling-the-self), which subsequently influence the brand-self connectedness and consumers’ behavioral intentions.
Design/methodology/approach
The authors surveyed 347 consumers in the USA and Brazil and used structural equation modeling to test the relationship among brand authenticity, self-reinforcing assets, brand-self connectedness and behavioral intentions.
Findings
Brand authenticity was found to influence the self-reinforcing assets. In turn, the self-reinforcing assets promoted closeness toward the brand, thereby increasing the behavioral intentions of consumers to buy a product, visit a store/website in the future and recommend the brand to other people.
Practical implications
Marketing practitioners can use these results to promote better brand positioning by considering brand authenticity as a key factor in how consumers cognitively assess brands.
Originality/value
This paper shows that brand authenticity is a key antecedent of consumer–brand self-reinforcing assets.
Details
Keywords
Graziela Perretto Rodrigues, Adriana Roseli Wünsch Takahashi and Paulo Henrique Muller Henrique Prado
The purpose of this study is to understand how business-to-business organizations use social media during the sales process.
Abstract
Purpose
The purpose of this study is to understand how business-to-business organizations use social media during the sales process.
Design/methodology/approach
The meta-synthesis steps methodology (Hoon, 2013) was applied.
Findings
This study presents a theoretical framework and contributes to improved understanding of how business can use social media in the sales process stages. The results allow identifying stages, discussing the integration between marketing and sales and generating benefits for the organization.
Originality/value
The proposed framework helps in understanding the previously performed fragmented studies. This study shows that social media use not only influences the sales process stages and increases the benefits to the business but also works as a mediator in the relation between sales process stages and identified benefits.
Details
Keywords
Ailton Moisés Xavier Fiorentin, Renato Billia Miranda, Dalva Maria de Castro Vitti, Gustavo D’Almeida Scarpinella and Frederico Fabio Mauad
Erosion is the main cause of soil and water degradation, which demands investments for the recovery of such natural resources. The purpose of this paper is to quantify and…
Abstract
Purpose
Erosion is the main cause of soil and water degradation, which demands investments for the recovery of such natural resources. The purpose of this paper is to quantify and spatialize soil losses in a municipality with large areas of monoculture of sugarcane.
Design/methodology/approach
The Universal Soil Loss Equation was applied for the identification of areas susceptible to erosion in the municipality of Jahu, SP, Brazil. Soil maps, statistical census data from Brazilian Institute of Geography and Statistics, radar images from SRTM, rainfall data from Fatec-Jahu hydrometeorological station and digital satellite images from Landsat 5 TM were used for the analyses. Four basic parameters were evaluated: topography of the terrain, rainfall erosivity, soil erodibility, and soil use and management factors. The analyses were conducted in the Geographic Information System (ArcView software).
Findings
The results show most of the municipality (91 percent) consists of areas of erosion potential. However, the remaining 9 percent can potentially produce 40 percent of the sediment load, which indicates the need for conservation practices and environmental recovery for a reduction in the erosion process acceleration.
Originality/value
In view of the expansion of sugarcane culture in the cities of São Paulo, the results show the importance of a master plan for new areas of sugarcane planting and the need for restoration of riparian vegetation in the surrounding streams and springs for the reduction of erosion.
Details
Keywords
María Helena Jaén, Nunzia Auletta, Josefina Bruni Celli and Melanie Pocaterra
This paper presents an overview of Latin American (LA) publications on corporate social responsibility (CSR) and closely related themes that appear in ISI Thompson Reuters Social…
Abstract
Purpose
This paper presents an overview of Latin American (LA) publications on corporate social responsibility (CSR) and closely related themes that appear in ISI Thompson Reuters Social Science Citation Index journals, in the period 2000-2017. The purpose of this paper is twofold. The first is to understand the institutional context in which this research is being produced, and to reflect on how it can be improved. The second is to map out key research strands in this literature, to discuss its achievements and limitations, and identify opportunities for future research.
Design/methodology/approach
A quantitative-qualitative systematic review was performed using a standard bibliometric approach. A total of 148 articles from 36 journals, indexed in the ISI Thompson Reuters Social Science Citation Index, were selected and analyzed. A systematic analysis was performed, based on a review protocol, which comprised following eight steps: research objectives, article search, articles selection, article identification, root themes coding, data coding, data coding validation and content analysis.
Findings
Research about CSR Latin America features a very low citation record. It is also very fragmented. Both of these characteristics reflect little conversation amongst scholars publishing on this topic in indexed venues. More generally, participation in these venues reflects the location of scholars working on this topic as peripheral actors in scholarly conversations. The study identifies many opportunities for future research that attend to key issues that are relevant for Latin America and that will stimulate a more dynamic conversation among scholars interested in the region.
Research limitations/implications
First, this study is limited to articles on CSR research on LA published in ISI journals. It does not show the whole trend of other academic and managerial publications in the region. Second, although the articles selected were retrieved based on 17 search terms derived from the theoretical framework, the complexity of CSR-related themes and its evolution could have caused some terms, and therefore publications, to be left out.
Practical implications
Results provide scholars interested in the region with updated information about the state of research on the topic and about opportunities for future research. They also provide business schools in the region with a valuable input for a comprehensive reflection on research policy.
Social implications
In the 30th anniversary of Academia (Revista Latinoamericana de Administración), this study offers recommendations on how research on CRS in Latin America could be made more visible and relevant.
Originality/value
This is the first bibliometric analysis of scholarly publications on CSR and related issues in Latin America. It is also unique in addressing institutional factors that may be conditioning intellectual production on the topic.
Propósito
Este artículo presenta una descripción general de las publicaciones sobre América Latina (AL) acerca de la Responsabilidad Social Empresarial (RSE) y temas estrechamente relacionados que aparecen en las revistas del Índice ISI Thompson Reuters de Ciencias Sociales, en el período 2000-2017. El propósito de este estudio es doble. El primero es comprender el contexto institucional en el que se está produciendo esta investigación, y reflexionar sobre cómo se puede mejorar dicho contexto. El segundo es trazar líneas de investigación clave en esta literatura, para discutir sus logros y limitaciones, e identificar oportunidades para futuras investigaciones.
Metodología
Se realizó una revisión sistemática cualitativa-cuantitativa utilizando un enfoque bibliométrico estándar. Se seleccionaron y analizaron un total de 148 artículos de 36 revistas indexadas en el Índice de citas de Ciencias Sociales de ISI Thompson Reuters. Se realizó un análisis sistemático, basado en un protocolo de revisión que comprendía ocho pasos: objetivos de la investigación, búsqueda de artículos, selección de artículos, identificación de artículos, codificación de temas raíz, codificación de datos, validación de codificación de datos y análisis de contenido.
Recomendaciones
Las publicaciones sobre RSE en AL presentan un registro de citas muy bajo, además de muy fragmentado. Ambas características reflejan poca conversación entre los académicos que publican sobre este tema en revistas indexadas. En términos más generales, la participación en estas publicaciones refleja la ubicación de los académicos que trabajan en este tema como actores periféricos en las conversaciones académicas. El estudio identifica muchas oportunidades para futuras investigaciones que atienden temas clave que son relevantes para AL y que estimularán una conversación más dinámica entre los académicos interesados en la región.
Limitaciones
En primer lugar, este estudio se limita a artículos sobre investigación de RSE en AL publicados en revistas ISI. No muestra la tendencia general de otro tipo de publicaciones académicas y gerenciales sobre la región. En segundo lugar, aunque la búsqueda en esta investigación se hizo con base en 17 términos derivados del marco teórico, la complejidad de los temas relacionados con la RSE y su evolución podrían haber ocasionado que algunos términos, y por lo tanto publicaciones, hayan quedado fuera del análisis.
Implicaciones prácticas
Los resultados proporcionan a los estudiosos interesados en la región información actualizada sobre el estado de la investigación sobre el tema y sobre las oportunidades para investigaciones futuras. También le ofrecen a las escuelas de negocios de la región un aporte valioso para una reflexión integral sobre la política de investigación.
Implicaciones sociales
En el 30 aniversario de Academia (Revista Latinoamericana de Administración), este estudio ofrece recomendaciones sobre cómo la investigación sobre RSE en AL podría hacerse más visible y relevante.
Originalidad
Este es el primer análisis bibliométrico de publicaciones académicas sobre RSE y temas relacionados en AL. También es único al abordar los factores institucionales que pueden condicionar la producción intelectual sobre el tema.