Advances in technology enable companies to collect and analyse data, which were previously not accessible, to either enhance existing business processes or create new ones. The…
Abstract
Purpose
Advances in technology enable companies to collect and analyse data, which were previously not accessible, to either enhance existing business processes or create new ones. The purpose of this paper is to document the role and impact of Big Data Analytics (BDA), and the Internet of Things (IoT), in supporting a large logistics firm’s strategy to improve driver safety, lower operating costs, and reduce the environmental impact of their vehicles.
Design/methodology/approach
A single case with embedded units intrinsic case study method was adopted for this research and data were collected from a “real-life” situation, to create new knowledge about this emerging phenomenon.
Findings
Truck telematics were utilised in order to better understand, and improve, driving behaviours. Remote control centres monitor live sensor data from the company’s fleet of vehicles, capturing the likes of speed, location, braking, and engine data, to inform future training programs. A combination of truck telematics and geo-information are being used to enable proactive alerts to be sent to drivers regarding possible upcoming hazards. Camera-based technologies have been adopted to improve driver safety, and fatigue management, capturing evidence of important driving events and storing data directly to the cloud, and BDA is also being used to improve truck routing, recommend optimal fuel purchasing times/locations, and to forecast predictive and proactive maintenance schedules.
Research limitations/implications
The type of data collected by Company A, and similar logistics companies, has the potential to greatly inform researchers investigating autonomous vehicles, smart cities, and the physical internet.
Practical implications
Eco-driving, a practice informed/improved by BDA at Company A, has been linked to reductions in fuel consumption and CO2 emissions, which bring both economic and environmental benefits. Technologies similar to Truckcam are growing in popularity in some parts of the world, to the point where it is now common practice to use dashcam assess of accidents to establish liability. This has implications for logistics firms, in other parts of the world, where such practices might not yet be so commonplace, and for drivers and society more broadly.
Social implications
Improvements in utilisation and routing have the potential to reduce traffic congestion, which is responsible for losses in productivity, increases in fuel consumption, air pollution and noise, and can incite stress, aggression, anger and unsafe behaviours in drivers. Predictive analytics, which generate refuelling and maintenance schedules, have the potential to be adopted by all vehicle manufacturers, and could generate reductions in customer fuel costs, whilst improving the performance, efficiency, and life expectancy of future motor all vehicles. The high probability of occupations in the logistics industry being replaced by computer automation in the near future is also discussed.
Originality/value
The findings from this research serve as a valuable case example of a real-world deployment of BDA and IoT technologies in the logistics industry, and present implications for practitioners, researchers, and society more widely.
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Paul Hawking, Adrian Ramp and Peter Shackleton
As businesses world‐wide begin to adopt enterprise resource planning (ERP) systems in increasing numbers, academics are deciding how to utilise these types of systems in…
Abstract
As businesses world‐wide begin to adopt enterprise resource planning (ERP) systems in increasing numbers, academics are deciding how to utilise these types of systems in information systems (IS) curricula. Alliances with some of the ERP vendors have enabled some universities to develop innovative courses and subjects. Nevertheless, the limited research in this area has only outlined case studies or examples of ERP use in IS. In this paper we outline how ERP systems can be incorporated into a broad IS curriculum model such as IS’97, thus providing a guide to institutions that may be contemplating the use of ERP in their curriculum.
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Andrew Stein, Paul Hawking and David C. Wyld
In the late 1990’s, online B2B auctions were proliferating and were being adopted in a wide variety of circumstances. The reverse auction tool has evolved to take advantage of…
Abstract
In the late 1990’s, online B2B auctions were proliferating and were being adopted in a wide variety of circumstances. The reverse auction tool has evolved to take advantage of internet technology, and online auctions have been identified by many large organisations as a tool to achieve procurement savings. As companies adopt this technology, it is important for them to understand the implications of this type of procurement. This paper adopts a case study approach to identify the issues for both buyers and sellers using this type of B2B application. It describes the conduct of a reverse auction, from the preliminary steps all the way to the final awarding of the contract. The case study is viewed through the eyes of a supplier, undertaking a reverse auction for the first time. The main outcomes show that the auction vendor and buyer were major winners – with the supplier expending considerable time and effort to participate in the auction, only to realise that the auction places cost above all other factors in awarding the contract. The importance of cost over service delivery, customer support and buyer‐supplier relationship was the “bitter pill” the supplier had to swallow.
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Paul Hawking, Andrew Stein, David C. Wyld and Susan Foster
Much of the hype associated with the impact of electronic business is associated with the business to business (B2B) model. Analysts believe that enormous cost savings and…
Abstract
Much of the hype associated with the impact of electronic business is associated with the business to business (B2B) model. Analysts believe that enormous cost savings and efficiencies can be achieved through the utilisation of e‐procurement, a component of the B2B model. The role of procurement and the emerging use of large information systems to conduct e‐procurement is analysed and presented with the results of a survey of 38 major Australian organisations. The current direct and indirect procurement practices of the sample organisations will be analysed together with an analysis of the eprocurement drivers and barriers. The main results show that direct procurement is heavily dependant upon traditional practices whilst indirect procurement is more likely to use “e” practices. Small‐medium organisations are more nimble at adopting e‐procurement practices. Technical issues dominate e‐procurement barriers, with cost factors dominating e‐procurement drivers.
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Carmine Sellitto, Stephen Burgess and Paul Hawking
This paper aims to report on research that examined the recent scholarly literature to identify the information quality attributes associated with radio frequency identification…
Abstract
Purpose
This paper aims to report on research that examined the recent scholarly literature to identify the information quality attributes associated with radio frequency identification (RFID)‐based benefits across sectors of the retail supply chain.
Design/methodology/approach
Reflecting the recent interest in RFID technology, the literature review was limited to scholarly articles published since the late 1990s when there appears to have been a surge in research and publishing activity. Moreover, the paper uncouples RFID‐focused technology findings that are a feature of many previous publications and reports on the decision‐making attributes associated with the perceived benefits of adopting the technology.
Findings
Many RFID‐based benefits were found to be associated with the distribution and transportation sectors of the supply chain, however, an emerging number are also apparent in the retail and post retail domains. The improved information value associated with RFID‐derived benefits was embodied in quality attributes that included timeliness, currency, accuracy and completeness. The paper proposes an RFID information value chain that maps benefits and information attributes across the supply chain. The paper is also one of the first that attempts to relate RFID‐derived information with aspects of organisational decision making.
Research limitations/implications
This study identified information attributes associated with RFID adoption within the retail supply chain that have led to enhanced organisational responsiveness through improved decision‐making capabilities. As exploratory research in a nascent and emerging area, this research should be viewed as a starting point in the examination and identification of RFID‐derived benefits and information, rather than a prescriptive and/or definitive type of classification system for RFID.
Practical implications
Practical examples of RFID‐derived benefits distilled from the literature tend to provide important retail supply chain lessons for organisations that are currently piloting or expecting to trial RFID. The study highlights operational and strategic implications of adopting RFID technology discussing them from an information value perspective.
Originality/value
The paper is one of the first that examines the information value of RFID‐derived benefits across the organisational supply chain. Moreover, both benefits and information attributes are mapped to specific sectors of the retail and distribution supply chain.
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Holly Pui‐Yan Ho and Tsan‐Ming Choi
The purpose of this paper is to explain why fashion companies would “go green” and to evaluate business models and sustainable supply chains. By applying the Five‐R framework, the…
Abstract
Purpose
The purpose of this paper is to explain why fashion companies would “go green” and to evaluate business models and sustainable supply chains. By applying the Five‐R framework, the authors further evaluate the initiation, implementation and institutionalization journey of a local fashion company and generate important insights and findings.
Design/methodology/approach
It is an exploratory qualitative study. The Five‐R conceptual framework is reviewed, proposed, and applied for a real case analysis.
Findings
From the studies, data and literature gathered and analyzed hitherto, it is evident that fashion companies can seize competitive advantage through strategic management of environmental challenges. In their greening initiatives, fashion companies should strongly consider the product development process and extend stewardship across the multiple life‐cycles of products. The Five‐R framework, together with its future extensions, can offer an opportunity to clearly display what has been achieved by the company at present and also succinctly demonstrate what area the company is lacking in or where there is room for further beneficial development.
Research limitations/implications
This research focuses on examining the scenario of one real company. The findings need not be generalized and applicable to all companies: this is a major research limitation of this study.
Practical implications
The research findings can help explain and conceptualize fashion companies’ journal of going‐green. Some specific recommendations are given and managerial insights are generated.
Originality/value
This paper undertakes a qualitative real case analysis to study green supply chain management (SCM) challenges by applying the Five‐R framework. The authors believe that this study belongs to the first group of research works which specifically examine this area in the domain of fashion marketing and management.
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Presents findings from a case study looking at African medicine vendors in Durban, South Africa. Compares the culturally repressive apartheid period with the post‐apartheid…
Abstract
Presents findings from a case study looking at African medicine vendors in Durban, South Africa. Compares the culturally repressive apartheid period with the post‐apartheid explosion of self‐realization of the African population. Shows that street vending is still seen as an eyesore and a problem but still plays an important role in the post‐apartheid era as a form of resistance to simplistic African policies.
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This report is drawn up by the Director‐General of Health and Medical Services for State of Queensland and presented by him to the Minister for Health and Home Affairs of the…
Abstract
This report is drawn up by the Director‐General of Health and Medical Services for State of Queensland and presented by him to the Minister for Health and Home Affairs of the State. The report is a record of conscientious and efficient public service by a depleted staff working under great difficulties; over a wide stretch of territory; hampered by shortage of labour and materials for repair or construction. In addition to this was the concentration of large bodies of troops in areas by no means primarily designed for their accommodation. It may be remarked that the huge area now called Queensland was separated from New South Wales in 1859. Its area is 670,000 square miles. Length from north to south 1,300–1,400 miles and from east to west at the widest about 1,000 miles. The greater part lies in the tropics. The east coast and for some distance inland is a trade wind and monsoon belt. With this region the report is mainly concerned. The rainfall diminishes towards west and south. The temperature of the State is by no means excessive. In general the climate is a good one. It is in favour of the public health authorities. On January 1st, 1945, the estimated population was in round figures just over a million, including Brisbane with 384,370. There is closer settlement in the east and along the east coast. Ports, mining and manufactures have developed urban areas so that in addition to Brisbane we have sub‐offices such as Cairns, Toowomba, Townsville, and Rockhampton. Owing to war conditions already referred to, it was not possible without much difficulty for the head quarters staff to carry out sanitary surveys in country areas. It is noted that the limited staff available “carried out all duties assigned to them in the same competent and efficient manner” as before. Rockhampton states that there was only one officer available for a district with a population of 40,000; Cairns that 50 towns were visited with a total of 113 separate visits and a distance of 6,334 miles being traversed. These figures give some idea of the demands made on the sanitary officers. The inspections in one area included anti‐malaria drainage, 39 inspections; malaria investi‐gation, 9; mosquito infestation, 10; swamps, 2; rat infestation, 73; food premises, 77; milk premises, 28; food factories, 129. It will be noticed that much attention is given to the danger of mosquito infestation, with the attendant risk of malaria. In 1943 the Government offered a 50 per cent. subsidy to local authorities for carrying out approved mosquito eradication measures, and though the response was not as great as was expected, the expenditure by those local authorities who, at the time of making this report, had availed themselves of the scheme runs into many thousands of pounds. This was mainly for drainage works, but in addition to this there was spraying and the appointment of additional inspectors. Taking one or two instances, Brisbane expended £173,375; Rockhampton £8,918; Charleville £4,000. It is stated “in Toowomba and to a lesser degree in the other large towns [in the area] the townspeople have become mosquito conscious” and will readily report the presence of even a few mosquitoes. On the other hand in country districts the attitude seems to be that mosquitoes have always been present and will always be present, so “Why worry?” A good instance of bucolic fatalism. After the rains it is obvious that unless water be run off from or sprayed in town puddles and from patches of swampy ground nearby these places become breeding grounds for the nuisance. In the 1944–5 period 696 cases of malaria were notified. Many of these were possibly recurrent attacks among Service and ex‐Service men. Still, the “utmost vigilance” is necessary. The rat nuisance and danger is common to every port in the world. Apart from the fouling and destruction of food and house infestation there is the graver menace of plague. This risk in Queensland most happily seems to be slight, as out of 113,000 examinations of rat bodies and spleen smears no instance of Pasteurella pestis was detected, but again “Vigilance” is the watchword. Poisoning (several kinds of poisons are used), gassing, trapping and hunting are all good within their limits, but rat proofing, removal of harbourages, the use of sanitary rubbish bins, and so forth, are admittedly better, as they strike at the root of the evil. Some seven cities are named where the rat population has not diminished during the last seven years owing to the latter precautions having been more or less neglected. These “starve the rat” and “build out the rat.” Milk claims a large share of attention. The offences are of the kind that we know so well in this country, namely added water and fat deficiency. With regard to added water, some of the figures given range from 19 per cent. to 34 per cent., with, we are glad to note, a correspondingly heavy fine. The Queensland Health Acts prescribe a fine of not less than £1 for each one per centum of added water up to a maximum of £50. It is illegal to carry water on a milk delivery cart when milk is being sold therefrom. Some dishonest vendors had adopted the practice of taking a dip out of a can of water so carried at the instant of delivery to the buyer. It was clearly almost impossible under these circumstances to prosecute successfully a dishonest vendor. Rockhampton states that out of 199 samples of milk officially analysed in the district in the period under review, eleven convictions were obtained for added water, and four for carrying water on the milk delivery van. It is added “Whilst the number of samples of milk which proved to be adulterated with added water was almost twice that of the previous year, it was more than ever apparent that the practice most frequently adopted by offenders is that of carrying water in smaller cans to adulterate the milk when measuring for individual customers.” This evil practice would seem to be widespread, and as its success would seem to depend on delivery from large open containers—an old and almost obsolete method—the remedy is to insist, as far as that be possible having regard to local conditions, that all milk should be pasteurised and sold in bottles. Clearly a person who systematically perpetrates day by day a series of petty frauds on his neighbours is likely to be as careless of their health as he is of their pocket. Pasteurising and bottling are being more widely practised. The periodical examination by the health authorities of milk so treated shows that statutory standards of purity are maintained. Most of the milk sold in Toowomba is pasteurised milk; the same seems to be the case in Townsville, and, as we should expect, in a city such as Brisbane. The game is, or, as we hope, was, an uphill one for milk vendors. Townsville says that local dairymen “still endeavour to carry on under very severe handicaps, such as staff shortages, transport and equipment shortages, and lack of sufficient fodder.” We hope that these drawbacks may by now be referred to in the past tense, for Cairns hopefully stated that “a return to normality is gener ally observable.” During the period under review 2,099 “legal samples” were taken by inspectors in accordance with the provisions of the Health Acts. Of these, 79 85 per cent. passed the standard; 3.95 were adulterated with water; 3.176 were deficient in fat only; 12.44 were below the standard in total solids and/or solids not fat. Of the 2,099 samples taken 1,666 were taken in the “Greater Brisbane Area”; 81.2 per cent. were, it seems, below the standard quality. As the population of the city of Brisbane is about 384,000 it is perhaps not too much to say that 40 per cent. of the total population of the State of Queensland is consuming milk a large proportion of which—about 19 per cent.—is below the standard set by the laws of the State. At Rockhampton 92 out of 135 samples, and at Townsville 28 out of 36, passed the standard. The figures are much the same for seven other towns named and 11 others not named. The results for the whole State is the subject for unfavourable criticism by the Health Department. Proprietary Medicines.—The report states that the prescribing of expensive medicines of this type is a common practice, and that the pharmacist may put the medicine in a different container and usually replaces the proprietary label with his own. “The prescribing of proprietary medicines may maintain the patient's faith in his medical practitioner : it also augments the profit of the pharmacist.” Price fixing has reduced the latter. Homeopathic medicines claim some attention. “As is common with homeopathic medicines those submitted during the year consisted of milk sugar only.” Saccharum lactis seems to be harmless kind of stuff with no particularly marked positive properties. Dose ad lib, says the pharmacopoelig;ia. It is “used for weakly children,” and “diabetics are said to occasionally show slight improvement” by ingesting it. Its normal price is about half‐a‐crown a pound. When, however, it has been “improved ” by the addition of minute traces of the phosphates of calcium, magnesium, and potassium and of calcium fluoride, then made up into tabloid form and sold, the recorded price in one instance had risen to £15 9s. 0d. a pound. The Health Department does not accept an enhanced price to be necessarily a measure of an increase in therapeutic virtues. It observes that“ two hundred tablets of one preparation (a month's course) contained no more mineral substance than one‐third of a teaspoonful of milk,” and after some further remarks to the same purpose, suggests “that in the light of modern therapeutics there would appear to be necessity for health administrations to define their attitude towards homeopathy.” It further quotes responsible medical opinion to the effect that “modern therapeutics has inherited from homeopathy the knowledge of the remarkable power the body possesses of healing itself, if given a chance.” Vitamins. —The grossly exaggerated claims of some food manufacturers and patent medicine manufacturers are referred to. It seems that in 1941 it was suggested to the Queensland Department of Health “that vitamin claims for foods and patent medicines should be re stricted within the known knowledge on the subject or within scientific bounds,” and that the Canadian definition of “vitamin” should be adopted; and that in 1943 the Commonwealth National Health and Medical Research Council recommended that the quantity of each vitamin present in a food should be indicated on the label in units per ounce or pound, and in drugs or medicinal preparations in units per dose. It is perhaps no great exaggeration to say that magic and medicine are still mutually identified in the minds of a sufficient number of people to make the hawking about of what is, in many cases, rubbish, a monetary success. The belief held by such people that what is repeatedly stated must for that and for no other reason be unquestionably true, together with an appeal to their fears and impulses form the psychological basis for success based on the claims made. Thus, it may be said that London, Brisbane, and the aborigines of the Cape York Peninsula are in this respect on much the same level.
Masudul Alam Choudhury and Hasan M. Al‐Hallaf
Asserts that the world needs to integrate economic issues with social demands and discusses ideas on the unity of knowledge (including Islamic theories). Develops a string model…
Abstract
Asserts that the world needs to integrate economic issues with social demands and discusses ideas on the unity of knowledge (including Islamic theories). Develops a string model of the process of unification as seen by the Koran and applies it to the Islamic financing division of a Saudi Arabian bank to show how it can produce an “interactive financial index” encompassing social well‐being, economic development and financial profitability. Claims that this could not be achieved in any other way and contrasts the Islamic approach with mainstream economic ideas. Assesses how the Islamic approach works in practice by looking at the bank’s portfolio and relating it to social well‐being and policy.