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As technology changes, so do methods for delivering electronic information resources to library users. Describes Web‐based online public access catalogs (Web OPACS) and other Web‐based tools as gateway methods for providing access to library collections. Solutions for overcoming barriers to information, such as through the implementation of proxy servers and other authentication tools for remote users, are also addressed.

Many academic libraries are migrating to Web‐based online catalogs from traditional text‐based versions. These Web OPACs function as gateways to resources held not only locally, but beyond the library’s physical boundaries, using a Web browser as a common user interface. As library planners prepare to shift to a Web‐based online catalog, they face a range of complicated challenges. The coordinated efforts of staff throughout the library organization are required to implement the new paradigm. This article presents the issues that will be confronted in implementing a Web OPAC by systems, reference and cataloguing staffs.

Over the past twenty years, bibliographic instruction has evolved from teaching students the mechanics of locating research materials to a process‐oriented approach that emphasizes analyzing research needs, framing a research question, and evaluating the search results. In the last decade alone, academic librarians have extended bibliographic instruction to cover online catalogs, CD‐ROMs, and database searching, in addition to teaching print resources and the card catalog. We are still defining a paradigm for teaching end‐users. Some of the assumptions associated with the teaching of print resources, for example, can be applied to the teaching of information technologies, while others cannot. Our efforts are further complicated by the rapid development of new types of technologies, by vendor refusals to adopt a standard command language or user interface, and by our patrons' varying responses to both computers in general and electronic research sources in particular.

By broadening the definition of information literacy to include classroom activities, the Association of College and Research Libraries’ (ACRLs) Information Literacy Competency Standards for Higher Education challenge academic librarians to reach beyond the library to teach critical thinking. This article explains how the American Social History Project’s New Media Classroom initiative fosters active utilization of primary sources on the Web. After placing NMC’s inquiry activities within educational, school librarian, and academic librarian debates, their use within women’s studies classes at Salem State College is demonstrated. It is argued that such activities help academic librarians to achieve parity with discipline faculty members by encouraging librarians to become integrally involved in classroom activities.

Traditional boundaries formed by geography, governance structure, and type of library are being set aside as libraries face an issue of common concern: equity of access. Demand from library users, pressure from funding sources, and the high cost of automation, connectivity, and information are resulting in a greater realization of common interests within the library community. Libraries not only are joining together, but also are forging partnerships with government, education, business, and other nonprofit organizations.

On April 2, 1987, IBM unveiled a series of long‐awaited new hardware and software products. The new computer line, dubbed the Personal Systems 30, 50, 60, and 80, seems destined to replace the XT and AT models that are the mainstay of the firm's current personal computer offerings. The numerous changes in hardware and software, while representing improvements on previous IBM technology, will require users purchasing additional computers to make difficult choices as to which of the two IBM architectures to adopt.

The following bibliography focuses mainly on programs which can run on IBM microcomputers and compatibles under the operating system PC DOS/MS DOS, and which can be used in online information and documentation work. They fall into the following categories:

As CD‐ROM becomes more and more a standard reference and technical support tool in all types of libraries, the annual review of this technology published in Computers in Libraries magazine increases in size and scope. This year, author Susan L. Adkins has prepared this exceptionally useful bibliography which she has cross‐referenced with a subject index.

Provides a bibliography of CD‐ROM for librarians, covering case studies, costs, product evaluation guidelines, databases, CDI, downloading/copyright and CD vs. online, for use when making decisions about the adoption of CD‐ROM.

The purpose of this paper is to identify strategic options and challenges that arise when an industrial firm moves from providing smart service toward providing a platform.

This conceptual study takes on a multidisciplinary research perspective that integrates concepts, theories and insights from service management and marketing, information systems and platform economics.

The paper outlines three platform types – smart data platform, smart product platform and matching platform – as strategic options for firms that wish to evolve from smart service providers to platform providers.

Investigating smart service platforms calls for launching interdisciplinary research initiatives. Promising research avenues are outlined to span boundaries that separate different research disciplines today.

Managing a successful transition from providing smart service toward providing a platform requires making significant investments in IT, platform-related capabilities and skills, as well as implement new approaches toward relationship management and brand-building.

The findings described in this paper are valuable to researchers in multiple disciplines seeking to develop and to justify theory related to platforms in industrial scenarios.