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1 – 10 of 537Mark E. Keating, Dean G. Pruitt, Rachael A. Eberle and Joseph M. Mikolic
A variety of strategies were identified in interview‐based chronologies of ordinary interpersonal conflicts. Verbal confrontation with the adversary was the most common strategy…
Abstract
A variety of strategies were identified in interview‐based chronologies of ordinary interpersonal conflicts. Verbal confrontation with the adversary was the most common strategy and usually preceded other approaches. Efforts to arrange mediation and arbitration were extremely rare, though third parties were approached for other reasons in most of the cases. It was possible to distinguish complainants from respondents in 61 percent of the cases. Respondents employed more problem solving and apology than complainants, while complainants employed marginally more pressure tactics.
Robert S. Peirce and Dean G. Pruitt
This research concerned preference and choice among six procedures commonly used to resolve disputes. Two experiments revealed that, compared to complainants, respondents liked…
Abstract
This research concerned preference and choice among six procedures commonly used to resolve disputes. Two experiments revealed that, compared to complainants, respondents liked inaction and disliked arbitration. However, the most striking findings concerned general preferences among the procedures: consensual procedures (negotiation, mediation, and advisory‐arbitration) were best liked, followed by arbitration, with inaction and struggle least liked. Further analysis suggested that perceptions of self‐interest and societal norms underlie these procedural preferences, with the latter perceptions apparently more important. An examination of choices among the procedures revealed that negotiation was by far the most common first choice of action. If negotiation failed to resolve the conflict, the following escalative sequence of actions was typically endorsed: mediation, then advisory arbitration, then arbitration, and finally struggle.
Investigates the differences in protocols between arbitral tribunals and courts, with particular emphasis on US, Greek and English law. Gives examples of each country and its way…
Abstract
Investigates the differences in protocols between arbitral tribunals and courts, with particular emphasis on US, Greek and English law. Gives examples of each country and its way of using the law in specific circumstances, and shows the variations therein. Sums up that arbitration is much the better way to gok as it avoids delays and expenses, plus the vexation/frustration of normal litigation. Concludes that the US and Greek constitutions and common law tradition in England appear to allow involved parties to choose their own judge, who can thus be an arbitrator. Discusses e‐commerce and speculates on this for the future.
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Lusine Poghosyan, Robert J. Lucero, Ashley R. Knutson, Mark W. Friedberg and Hermine Poghosyan
The purpose of this paper is to synthesize existing evidence regarding health care team networks, including their formation and association with outcomes in various health care…
Abstract
Purpose
The purpose of this paper is to synthesize existing evidence regarding health care team networks, including their formation and association with outcomes in various health care settings.
Design/methodology/approach
Network theory informed this review. A literature search was conducted in major databases for studies that used social network analysis methods to study health care teams in the USA between 2000 and 2014. Retrieved studies were reviewed against inclusion and exclusion criteria.
Findings
Overall, 25 studies were included in this review. Results demonstrated that health care team members form professional (e.g. consultation) and personal (e.g. friendship) networks. Network formation can be influenced by team member characteristics (i.e. demographics and professional affiliations) as well as by contextual factors (i.e. providers sharing patient populations and physical proximity to colleagues). These networks can affect team member practice such as adoption of a new medication. Network structures can also impact patient and organizational outcomes, including occurrence of adverse events and deficiencies in health care delivery.
Practical implications
Administrators and policy makers can use knowledge of health care networks to leverage relational structures in teams and tailor interventions that facilitate information exchange, promote collaboration, increase diffusion of evidence-based practices, and potentially improve individual and team performance as well as patient care and outcomes.
Originality/value
Most health services research studies have investigated health care team composition and functioning using traditional social science methodologies, which fail to capture relational structures within teams. Thus, this review is original in terms of focusing on dynamic relationships among team members.
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That ice‐creams prepared with dirty materials and under dirty conditions will themselves be dirty is a proposition which, to the merely ordinary mind, appears to be sufficiently…
Abstract
That ice‐creams prepared with dirty materials and under dirty conditions will themselves be dirty is a proposition which, to the merely ordinary mind, appears to be sufficiently obvious without the institution of a series of elaborate and highly “scientific” experiments to attempt to prove it. But, to the mind of the bacteriological medicine‐man, it is by microbic culture alone that anything that is dirty can be scientifically proved to be so. Not long ago, it having been observed that the itinerant vendor of ice‐creams was in the habit of rinsing his glasses, and, some say, of washing himself—although this is doubtful—in a pail of water attached to his barrow, samples of the liquor contained by such pails were duly obtained, and were solemnly submitted to a well‐known bacteriologist for bacteriological examination. After the interval necessary for the carrying out of the bacterial rites required, the eminent expert's report was published, and it may be admitted that after a cautious study of the same the conclusion seems justifiable that the pail waters were dirty, although it may well be doubted that an allegation to this effect, based on the report, would have stood the test of cross‐examination. It is true that our old and valued friend the Bacillus coli communis was reported as present, but his reputation as an awful example and as a producer of evil has been so much damaged that no one but a dangerous bacteriologist would think of hanging a dog—or even an ice‐cream vendor—on the evidence afforded by his presence. A further illustration of bacteriological trop de zèle is afforded by the recent prosecutions of some vendors of ice‐cream, whose commodities were reported to contain “millions of microbes,” including, of course, the in‐evitable and ubiquitous Bacillus coli very “communis.” To institute a prosecution under the Sale of Food and Drugs Act upon the evidence yielded by a bacteriological examination of ice‐cream is a proceeding which is foredoomed, and rightly foredoomed, to failure. The only conceivable ground upon which such a prosecution could be undertaken is the allegation that the “millions of microbes ” make the ice‐cream injurious to health. Inas‐much as not one of these millions can be proved beyond the possibility of doubt to be injurious, in the present state of knowledge; and as millions of microbes exist in everything everywhere, the breakdown of such a case must be a foregone conclusion. Moreover, a glance at the Act will show that, under existing circumstances at any rate, samples cannot be submitted to public analysts for bacteriological examination—with which, in fact, the Act has nothing to do—even if such examinations yielded results upon which it would be possible to found action. In order to prevent the sale of foul and unwholesome or actual disease‐creating ice‐cream, the proper course is to control the premises where such articles are prepared; while, at the same time, the sale of such materials should also be checked by the methods employed under the Public Health Act in dealing with decomposed and polluted articles of food. In this, no doubt, the aid of the public analyst may sometimes be sought as one of the scientific advisers of the authority taking action, but not officially in his capacity as public analyst under the Adulteration Act. And in those cases in which such advice is sought it may be hoped that it will be based, as indeed it can be based, upon something more practical, tangible and certain than the nebulous results of a bacteriological test.
A large part of the report of the Food Investigation Board for 1927 (H.M. Stationery Office, 4s. net) is devoted to describing the various directions in which fundamental problems…
Abstract
A large part of the report of the Food Investigation Board for 1927 (H.M. Stationery Office, 4s. net) is devoted to describing the various directions in which fundamental problems are being studied scientifically, with the assurance that the results will furnish a surer basis for practice than any that could be obtained by methods other than scientific. Side by side with the laboratory experiments by which the fundamental properties of the materials under investigation are to be worked out, considerable advance is being made in the study of the problems in question on a larger scale. While in practice hundreds of tons of fruit are stored in ships' holds and commercial stores, it has not been possible hitherto to study storage problems in lots larger than a few hundredweights. The gap between experiment and practice, as the report points out, has been found too great. The difficulties introduced into storage by the element of scale are increased greatly when the materials stored, such as fruit, are self‐heating, and from small‐scale experiments little better than guesses could be made at the solution of the problems to be investigated. A research station is therefore being erected at East Malling to enable the storage of fruit to be studied scientifically on a semi‐commercial scale, and its equipment will include an experimental store capable of holding 100 tons of fruit. The station is being built next to the East Malling Horticultural Research Station, where for some years past successful work has been in progress upon the effect of grafting on the properties of pure strains of apples. The new station will now enable the influence of the stock on storage properties to be studied, and, taken in conjunction with earlier investigations of the Board on the effect of soil, climate and variety upon the keeping properties of apples, will furnish data not hitherto available as to the influence of stock, and complete a chapter in vegetable physiology of unusual scientific interest and commercial importance. Unfortunately, the necessary facilities have not yet been obtained for carrying out adequate work on the preservation of fish, and the Board, being unwilling to undertake investigations that were bound to be inadequate, has dissolved the Fish Preservation Committee. When the value and potential cheapness of fish as a food are remembered, it is much to be hoped that this unsatisfactory state of things will not be allowed to continue. In the meantime, the Board has set up a Food transport and Distribution Committee with the object of discovering whether and how scientific knowledge and inquiry can help to lessen waste, improve quality and utilise by‐products. The first subject the Committee took up was the transport of fish, and through experiments carried out at sea in an Aberdeen steam trawler reason has been found to think that the use of mechanical refrigeration might improve the value of the catch to an economic extent. Biological work carried on at the same time in the University of Aberdeen confirmed this conclusion, and it was decided that full‐size experiments and investigations in steam trawlers should be made from Aberdeen and Milford Haven in the spring and summer of this year.
The provisions of the Fertilisers and Feeding Stuffs Act, 1926, which came into force on July 1st, are based upon the recommendations of two committees which sat during 1923–25…
Abstract
The provisions of the Fertilisers and Feeding Stuffs Act, 1926, which came into force on July 1st, are based upon the recommendations of two committees which sat during 1923–25, the first of which suggested the general lines of the Act, while the second prepared the schedules of articles coming within its scope. Although the Act received Royal Assent in December, 1926, it has not been practicable to bring it into operation until the regulations governing such matters as methods of sampling and analysis, methods of marking parcels, and limits of variation, had been prepared and published. These regulations were published in draft form in February, 1928, and in their final form during May. The general purpose of the Act, like that of the Act of 1906 which it repeals, is to provide civil remedies in cases of misdescription of, and to prevent fraud in, fertilisers and feeding stuffs. Its scope is defined by means of schedules which may be extended or varied, whenever the need arises, by regulations. One of the principal objects in replacing the Act of 1906 by new legislation was to separate, as far as possible, civil proceedings and criminal proceedings, in order to encourage farmers to exercise their civil rights without involving their suppliers in police court proceedings. The “civil provisions” of the Act are those which enact that buyers of the fertilisers and feeding stuffs in common use shall be furnished with a warranty covering certain important points, and which, further, afford them the means of testing these warranties with a view to formulating a claim where they are not fulfilled. The first requirement of the Act is that every person who sells for use as a fertiliser or as a feeding stuff for cattle or poultry any article included in either the First or the Second Schedule to the Act shall give the purchaser a written statement (called the “ statutory statement”) showing :—
By virtue of affecting how people perceive and respond to challenges, mindsets are conceivably consequential for, though relatively under-studied, in careers research. This paper…
Abstract
Purpose
By virtue of affecting how people perceive and respond to challenges, mindsets are conceivably consequential for, though relatively under-studied, in careers research. This paper thereby highlights the importance of bridging the mindsets and careers literature.
Design/methodology/approach
I review literature describing the ontology of mindsets, before reviewing what is currently known about mindsets in the careers domain. This is followed by theorizing about mindset dynamics in pressing career challenges, and providing avenues for future research.
Findings
I outline some of the major implications of fixed and growth mindsets as they (potentially) relate to career-relevant cognitions, emotions and behaviors. I also formulate an agenda for future research with regard to what we study, who we study and how we, as scholars, can study mindsets in careers.
Originality/value
This review enables looking back on the state of mindsets and careers research. The theorizing herein about mindset dynamics in careers also invites scholars to look toward exciting research possibilities about how mindsets can shape careers in ways not yet realized.
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The milk supply of our country, in one form or another, has been the subject of discussion year after year at Congress meetings. Its importance is an admitted fact, but…
Abstract
The milk supply of our country, in one form or another, has been the subject of discussion year after year at Congress meetings. Its importance is an admitted fact, but, notwithstanding, I again venture to call attention to the matter. On this occasion, however, I do not propose to touch much of the ground already covered by former papers, but to consider the results of experiments and observations made while dealing with milk supply under the Sale of Food and Drugs Acts. For many years dairy regulations have been in force throughout the country which deal with the construction of floors and walls, and with lighting and ventilation. The owners of dairy farms in many parts of Scotland have spent large sums of money in improving their farms. Indeed, some enthusiasts have gone the length of introducing a system of heating and mechanical means of ventilation. It is only reasonable to pause and consider the practical results of these improvements, and to discover who are reaping the benefits from a milk supply standpoint. Do the owners of dairy farms receive anything like a fair return for their capital outlay? No. It is a well‐known fact that rents are on the down grade. Is the farmer of to‐day in a better financial position than formerly? No. He will tell you that the working of a “modern dairy” is more expensive than in the old steading, and that there is less flow of milk from the cows in the large airy byre than in the small old “biggin.” The price of milk is considerably less than it was fifteen or twenty years ago. At that time it ranged from 10d. to 1s. per gallon, and it is well known to you that hundreds of gallons of milk are now sent into our large cities for at least a distance of 100 miles, carriage paid, at 7½d. per gallon. In some cases the price is 9d. per gallon during the winter and 7½d. in summer. A farmer I know has a contract with a dairyman to supply him with 20 gallons of sweet milk, 16 gallons of skim milk, and 4 gallons of cream every day at an average rate of 7½d. per gallon all the year round. I have proved, by having test samples taken of the sweet milk, that it contains an average fat of 4.89 per cent. in 16 gallons. Neither the owner nor occupier of the farm can be any better off so long as such small prices prevail. Does the profit then come to the consumer? It does not.
The purpose of this paper is to extend understandings of the demand-side view of strategy and how organizations co-create value with stakeholders. Through an iterative process of…
Abstract
Purpose
The purpose of this paper is to extend understandings of the demand-side view of strategy and how organizations co-create value with stakeholders. Through an iterative process of theory development, data collection, data analysis and writing, the authors propose a value co-creation perspective that more fully takes into account stakeholder complexity.
Design/methodology/approach
The empirical data derives from a wider exploratory study on value creation and competitive advantage in Christian churches in Canada. Here the authors explore one case study from that wider study and analyze interviews with church members and leaders.
Findings
The authors discuss two mutually constitutive processes of value co-creation, building a culture of community and enacting relational and shared leadership.
Research limitations/implications
The authors propose a stakeholder-complex understanding of value creation where stakeholders can enact multiple roles, often simultaneously, in co-creation and where products/services are consumed for their symbolic, rather than material value. Further, co-creation may involve ongoing interactions and value creation can occur in non-monetary transactions.
Originality/value
The authors offer, through an empirical exploration of a religious organization, an illustrative account of how value co-creation might be tied to stakeholder complexity. This study stretches the boundaries of mainstream strategy research by challenging two fundamental assumptions: that stakeholder roles must be distinct and that “value” must be clearly defined and explicitly linked to exchange value.
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