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Continuously increasing requirements drive multilayer manufacturers to search for advanced manufacturing technologies and to evaluate new materials. This paper provides an insight into new multilayer bonding methods, improvements offered by laminators, and why to select high performance materials for special applications.

The actual press cycle is of utmost importance for the manufacture of multilayer printed circuit boards. It is necessary for both the engineers and the operators to understand its factors of influence in order to gain the highest production yields. This paper describes the differences between single‐stage and two‐stage press cycle, cold start and hot start, and also the difference between bonding of multilayers in a hydraulic press vs. in a vacuum autoclave. Detailed insight is given into what is actually happening during the press cycle and how it can be influenced. Special recommendations for bonding of no‐flow prepregs and of multilayers with buried via‐holes or metal cores are given in a separate chapter.

The new military specification for PCB base material was published on February 11th, 1987. This ‘G’ version is not merely an amendment of the ‘F’ version, but basically a new specification with far reaching consequences for both the base material manufacturers and the printed circuit board manufacturers. In this paper the major changes and also the latest introductions are discussed.

The purpose of this study is to assess the prevalence of burnout syndrome and its associated factors among medical students at Jazan University, Jazan, Kingdom of Saudi Arabia.

A cross-sectional survey was conducted among 440 randomly selected medical students at Jazan University. The questionnaire used for this study was based on the Copenhagen Burnout Inventory.

The overall prevalence of burnout was estimated at 60.2% (95% CI 55.6–64.8). The prevalence was higher for females (64.1%) than for males (56.2%) but without statistically significant differences (p > 0.05). On average, the students scored the highest averages in the personal burnout category, followed by the study-related and client-related burnout categories. In the multivariate analysis, a lower age (beta = −3.17, p = 0.026), female (beta = −0.896, p = 0.016), and having better burnout knowledge (beta = 0.710, p = 0.025) predict significantly higher personal burnout.

It is necessary to implement strategies to reduce the incidence of burnout among medical students for the sake of a better quality of life for future doctors.

There is a high prevalence of burnout among Jazan’s medical students.

The purpose of this study aims to investigate the estimated symptoms of posttraumatic stress (PTSD) among the residents of the violent line of control (LoC) of Azad Kashmir.

This study is a quantitative, exploratory study. The sample comprised 235 males and 225 females, aged 18–35years (N = 460). The traumatic appraisal questionnaire (TAQ) was applied to the determined sample and their responses were statistically analyzed.

It was identified through quantitative research that people living near the LoC had higher PTSD symptoms as compared to those living farther away. Moreover, females exhibited higher PTSD than males. Religious beliefs were identified as the most common coping mechanism used by residents of LoC.

Awareness sessions and seminars will be conducted with the help of mental health professionals in those areas with high estimated PTSD symptoms. This research will also help mental health professionals in Azad Kashmir to understand PTSD issues of LoC people.

This study focuses on estimating PTSD symptoms among residents living near the LoC in Azad Kashmir, an area characterized by violence and conflict. This research offers practical implications for mental health interventions, such as conducting awareness sessions and seminars with the help of mental health professionals. Furthermore, the study can enhance the understanding of PTSD among LoC residents, aiding mental health professionals in providing more effective support and care.

This study describes a peel test to quantitatively measure the adhesion of dry film photoresist on copper. Using this peeling method, the adhesion effects of: (a) the copper surface treatments, (b) the UV radiation of a laminated resist, and (c) the baking of a resist laminated coupon were measured. Adhesive tape with rectangular or wedge‐shaped openings was placed between the photoresist and copper surfaces with the adhesive side facing the resist. The openings in the tape allowed for contact between the copper surface and the resist, and the opening dimensions determined the width and length of contact. With the aid of the adhesive tape, a better grip of the resist was obtained during the peeling. The results of this study led to the following conclusions: A tin‐silane (SNS) treated copper surface with a peeling strength of 4–7 lbs/in. was the most effective surface treatment. A UV radiation dose below or equal to 32 mJ/cm2 produces an adhesion of the resist with micro‐etched copper of 38±03 lbs/in; above this dose, adhesion increases. Thermal baking improves adhesion; the calculated activation energy of a micro‐etched copper surface with the resist is 65 kcal/mole.

Chronic disease services may be improved if care management processes (CMPs), such as disease‐specific flowsheets and chronic disease registries, are used. The newly industrialized Gulf state health service has underdeveloped primary care but higher diabetes prevalence. This paper's aim is to investigate care management processes in United Arab Emirates (UAE) primary care clinics to explore these issues.

A cross‐sectional survey using self‐administered questionnaires given to family physicians and nurses attending a UAE University workshop was used to collect data.

All 38 participants completed the questionnaire: 68 per cent were women and 81 per cent physicians. Care management processes in use included: medical records, 76 per cent; clinical guidelines, 74 per cent; chronic disease care rooms, 74 per cent; disease‐specific flowsheets, 61 per cent; medical record audits, 57 per cent; chronic disease nurse‐educators, 58 per cent; electronic medical records (EMR), 34 per cent; and incentive plans based on clinical performance, 21 per cent. Only 62 per cent and 48 per cent reported that flowsheets and problem lists, respectively, were completed by physicians. Responses to the open‐ended question included using traditional quality improvement (QI) approaches such as continuing education and staff meetings, but not proactive systems such as disease registries and self‐management.

The study used a small, non‐random sample and the survey instrument's psychometric properties were not collected.

Chronic disease care CMPs are present in UAE clinics but use is limited. Quality improvement should include disease registries, reminder‐tracking systems, patient self‐management support and quality incentives.

This report highlights the lag regarding adopting more effective CMPs in developing countries.

Health care delivery is experiencing a multi-faceted epidemic of suffering among patients and care providers. Compassion is defined as noticing, feeling and responding to suffering. However, compassion is typically seen as an individual rather than a more systemic response to suffering and cannot match the scale of the problem as a result. The authors develop a model of a compassion system and details its antecedents (leader behaviors and a compassionate human resource (HR) bundle), its climate or the extent that the organization values, supports and rewards expression of compassion and the behaviors and practices through which it is enacted (standardization and customization) and its effects on efficiently reducing suffering and delivering high quality care.

This paper uses a conceptual approach that synthesizes the literature in health services, HR management, organizational behavior and service operations to develop a new conceptual model.

The paper makes three key contributions. First, the authors theorize the central importance of compassion and a collective commitment to compassion (compassion system) to reducing pervasive patient and care provider suffering in health care. Second, the authors develop a model of an organizational compassion system that details its antecedents of leader behaviors and values as well as a compassionate HR bundle. Third, the authors theorize how compassion climate enhances collective employee well-being and increases standardization and customization behaviors that reduce suffering through more efficient and higher quality care, respectively.

This paper develops a novel model of how health care organizations can simultaneously achieve efficiency and quality through a compassion system. Specific leader behaviors and practices that enable compassion climate and the processes through which it achieves efficiency and quality are detailed. Future directions for how other service organizations can replicate a compassion system are discussed.

The purpose of this paper is to describe the self-reported long-term conditions of medical officers and allied health staff working in a regional public health service in northern Australia and how these conditions are managed.

A cross-sectional survey design was used. The sample was all medical officers and allied health staff employed in mid-2015.

Of the 365 respondents, 217 (59.5 per cent) reported having at least one long-term condition. There was a statistically significant association between professional group and the number of long-term conditions reported, χ²=10.24, p<0.05. A greater proportion of medical officers (n=29, 43.9 per cent) reported having only one long-term condition compared with allied health staff (n=36, 24.5 per cent). The top four categories of conditions were respiratory, musculoskeletal, mental health and episodic and paroxysmal, although the patterns varied amongst the professional groups, and across age groups. Respondents usually managed their main long-term conditions with personal strategies, rarely using workplace strategies.

Although somewhat low, the response rate of 32 per cent was similar to previous surveys in this health service. Since this survey, the health service has implemented a broad Health and Wellness Programme to support their qualified workforce. Future evaluations of this programme will be undertaken, including whether the programme has assisted health professionals to manage their long-term conditions.

There is an urgent need for targeted, workplace-based health promotion strategies to support staff with long-term conditions. Such strategies would complement self-management approaches, and also provide an important recruitment and retention initiative.

This study adds empirical evidence regarding the long-term conditions among health professionals and their self-management strategies. Little is known about the long-term conditions among the various health professional groups and the findings thus make an important contribution to the existing literature.

Over the past year in particular, ICT courses have been going from strength to strength, with ever increasing attendance and interest in the topical subject areas offered.