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This paper conducts empirical research to assess the new skillsets employees require in order to remain competitive in the age of automation.
Abstract
Purpose
This paper conducts empirical research to assess the new skillsets employees require in order to remain competitive in the age of automation.
Design/methodology/approach
Research is conducted through focus groups leveraging semi-structured interviews. Participants were selected via convenience sampling from UK-based consulting agencies operating in the public and private sectors.
Findings
The findings suggest that organizations are looking to upskill employees in 5 key skill blocks: Humanistic, Process engineering, Automation technologies, Self-leadership and Data driven. The findings also suggest that employee orientation towards these skill blocks will be critical for positive work opportunities in future.
Originality/value
This paper builds on the author’s previous work to produce a conceptual skills framework which can be used by organizations as a blueprint for upskilling their employees in a period of unprecedented technological advancement.
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Keywords
This viewpoint paper envisions the key competencies that employees should cultivate to thrive amidst the age of automation.
Abstract
Purpose
This viewpoint paper envisions the key competencies that employees should cultivate to thrive amidst the age of automation.
Design/methodology/approach
This paper synthesises recent academic and contextual papers on the topic of workplace automation, alongside the author’s practical knowledge as a Global Program Manager for Robotic Process Automation projects in an S&P 500 company.
Findings
Four skill building blocks are created which will help employees stay relevant in the age of automation: process engineering, automation technology, self-leadership and humanistic.
Originality/value
In this new era of automation, the skills of today will no longer be sufficient for employees to remain competitive in future. This paper contributes to literature by envisioning and presenting four skill blocks that could serve as a blueprint for human resources officers and executives to create the future learning plans and hiring strategies of their organisations, as they grow along the automation maturity curve.
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This paper aims to investigate whether patterns of human resource management (HRM) are converging or diverging across the globe.
Abstract
Purpose
This paper aims to investigate whether patterns of human resource management (HRM) are converging or diverging across the globe.
Design/methodology/approach
The topic is analysed through a review of existing literature in the space, introducing the drivers for MNCs to seek the global integration of HRM practices, as well as the strategies MNCs may use for practice transfer. The debates of convergence and divergence in relation to HRM practices are then discussed in further detail whilst focusing on two key areas impacting these debates: the cultural factors and the institutional, political and economic factors.
Findings
This paper suggests that patterns of HRM practices are not converging to one set of best practices approach, and there are numerous other factors which influence convergence, such as local business systems, legal practices and cultural differences. This paper suggests that there is a mix of some HRM practices converging due to MNC influence, whereas others continue to diverge.
Originality/value
A holistic discussion is held on the theory of convergence and divergence, which will benefit HR professionals in assessing the state of convergence in their own organisation and common pitfalls to be wary of.
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This paper aims to conduct practical analysis inside an organisation operating within the UK to assess what factors may be decreasing motivation for information technology project…
Abstract
Purpose
This paper aims to conduct practical analysis inside an organisation operating within the UK to assess what factors may be decreasing motivation for information technology project managers collaborating with geographically dispersed team members from different national cultures.
Design/methodology/approach
The topic is analysed through the author’s knowledge and engagement with the organisation, and by connecting related literature to identify cause and effect.
Findings
Methods for improving project manager motivation are suggested through staff training, workshops, goal-setting theory and assignments abroad. This paper also makes a recommendation for project manager job redesign through the utilisation of the job characteristics model.
Originality/value
This paper highlights key considerations for HR professionals and Senior Management in terms of work design, coaching and policy implementation, and provides a redesigned job blueprint that will be beneficial for other organisations using project managers.
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Keywords
To support senior leaders and HR practitioners with building the internal leadership capabilities to oversee automation in a virtual teams environment.
Abstract
Purpose
To support senior leaders and HR practitioners with building the internal leadership capabilities to oversee automation in a virtual teams environment.
Design/methodology/approach
This point of view paper presents the topic of workplace automation in a virtual teams environment through contextual practitioner literature sources.
Findings
Six new capabilities are suggested for the modern leader.
Originality/value
This paper introduces a scarcely researched area which is of enormous relevance in the post-covid age of remote working and digital transformation agendas, alongside presenting recommendations for HR practitioners and senior leaders to build internal leadership capabilities.
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Liam Murphy and John Sutherland
This article examines the selection criteria usedby employers from the perspective of a sample ofregistered unemployed. It uses the same criteriaset to get the sample to assess…
Abstract
This article examines the selection criteria used by employers from the perspective of a sample of registered unemployed. It uses the same criteria set to get the sample to assess their own re‐employment prospects. It concludes that although training and retraining programmes may be a necessary condition to enhance the re‐employment prospects of the unemployed, they do not constitute a sufficient condition.
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Provides an introduction to, and general explanation of,qualitative analysis. Explains why this approach is best suited to theexamination of management competences. The competency…
Abstract
Provides an introduction to, and general explanation of, qualitative analysis. Explains why this approach is best suited to the examination of management competences. The competency framework is designed to allow organizations to self‐audit their executive development needs. Shows how individual organizations might identify their own standards and establish their relevant strengths and weaknesses. Highlights the principles of survey design and gives an indication of the possible explanatory variables and analytical perspectives a researcher might use. Concludes by summarizing the possible scenarios of development an organization may face having conducted such an exercise.
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Examines the role of “sheltered employment” within themacro‐economic labour market. Assesses the extent to which shelteredemployment is an end in itself forming a “road block”…
Abstract
Examines the role of “sheltered employment” within the macro‐economic labour market. Assesses the extent to which sheltered employment is an end in itself forming a “road block” for people with disabilities. Goes on to suggest ways in which the system of sheltered employment might be modified to form a set of agencies with the key objective of facilitating the successful “transition” of people with disabilities from “sheltered” into “open” employment.
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Liam Ralph, Ian C. Elliott, Joanne Murphy and Russ Glennon
This article explores the changing nature of social media use as a public engagement tool by police services.
Abstract
Purpose
This article explores the changing nature of social media use as a public engagement tool by police services.
Design/methodology/approach
A comprehensive review is conducted of academic studies from criminology and policing journals. Sources are identified from key academic databases and are analysed in relation to three decades (2000–2009, 2010–2019 and 2020 to present) to show how the use of social media has changed over time.
Findings
The way in which social media is used in policing has changed considerably over time. From initial enthusiasm, it is found that there is growing scepticism in the use of social media as a public engagement tool. After an initial proliferation in use, there is then increasing consolidation and control in response to concerns about reputational risk.
Research limitations/implications
The research highlights underlying dynamics of engagement and retrenchment, which offer important insights for how we understand public engagement and value creation in policing and emergency services more generally. We draw on academic research from English-language academic journals, but we have endeavoured to include research from the broadest possible range of countries.
Practical implications
This study demonstrates how the police and other public services must respond to the growing use of social media by the public to maximise value creation whilst minimising the threats that come from potential value destruction.
Originality/value
This study is the first to comprehensively review the policing and criminology literature related to social media and to apply a public engagement lens to this analysis.
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Judith McBrien, Liam Newton and John Banks
Managing the risk of sex offending and sexually harmful behaviour presented by some men with intellectual disabilities is enhanced if community services map the number in their…
Abstract
Managing the risk of sex offending and sexually harmful behaviour presented by some men with intellectual disabilities is enhanced if community services map the number in their catchment area, apply appropriate risk assessment and management methods, and implement evidence‐based treatment. This paper describes the methods and progress of one community intellectual disability service in mapping and assessing the risks. A second paper is planned that will address progress in treatment.
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