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If ethical or legal mandates have failed to compel organizations to manage diversity in meaningful ways, competition has emerged as the new impetus to do so. A recent cover story in Nation's Business by Sharon Nelton, “Winning with Diversity,” outlines successful business experiences with a diverse workforce that responds more effectively to developments in the marketplace. Nelton reports that a 1992 survey of 578 companies indicated that over one‐third of the organizations polled felt that employees with multicultural communication skills were necessary for doing business in other nations and communicating with a diverse workforce.

Advising readers has received renewed attention in public libraries, library associations, and programs of library and information science. Writing of their belief in readers' advisory services Saricks and Brown note, “Readers' advisors and proponents of the service subscribe whole‐heartedly to the philosophy that reading, of and by itself, has intrinsic value.” In her essay on new directions for readers' advisory services, Ross characterizes readers' attitudes toward books as providing a “special kind of pleasure that cannot be achieved in any other way,” and summarizes several studies that examine the role of reading in people's lives.

This paper aims to investigate how public libraries in Cameroon contribute to the achievement of goal 16 of the Sustainable Development Goals, which is “peace, justice and strong institutions”.

The methodology used is observation, talks with the librarians of public libraries from different regions of the country. Authorities in charge of this domain in Cameroon, that is the Ministry of Arts and Culture. Statistics from these different actors have been collected and used for the study, as well as those available through the National Institute of statistics.

The participation of public libraries in the implementation of goal 16 in Cameroon is remarkable, even if they lack substantial budgets for the achievement of their goals and rely partly on donations. The increasingly widespread use of information and communication technologies, as well as certain paying activities, partly compensates for this lack. Democracy, living together, access to employment and self-employment through the dissemination of information and animation are effective tools that public libraries implement. Users from different origins can gather and discuss freely on national issues. Public libraries are sometimes involved as mediators in the resolution of some social conflicts.

In a period were seeking peace, justice and strong institutions is one of the main national issues discussed in Cameroon, the study provides more visibility to both the authorities and the potential users on the important role played by public libraries in the resolution of national issues.

The study determines the different actors of a national policy in the framework of the creation, and the promotion of the public libraries and their respective roles for a more concerted and better-oriented action.

As librarians contemplate the growing complexity of their institutions and the demands on their time, they often wish they could get back to books and reading, and have the chance to suggest books to library users. That used to be so much fun. It felt so good to feel like you were keeping up with the publishing world and your favorite areas of literature, and it felt even better to keep track of your readers and hear their thanks when they were pleased with your suggestions.