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Publication date: 1 April 1992

George Steedman and Kathleen Babbage

Outlines the two year TQM programme implemented by Barnsley District General Hospital′s Catering Services department, which resulted in its being accredited to BS5750 Part 2 in…

Abstract

Outlines the two year TQM programme implemented by Barnsley District General Hospital′s Catering Services department, which resulted in its being accredited to BS5750 Part 2 in October 1991.

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Managing Service Quality: An International Journal, vol. 2 no. 4
Type: Research Article
ISSN: 0960-4529

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