Satleen Kaur Sehra, Benny J. Godwin and Jossy P. George
The purpose of the study is to determine website quality, materialism, psychological factors, hedonic value and social media as factors that influence the young adults’ impulsive…
Abstract
Purpose
The purpose of the study is to determine website quality, materialism, psychological factors, hedonic value and social media as factors that influence the young adults’ impulsive housing and real estate buying behavior in India. In addition, this study also measures the mediating effects of social media influence between psychological factors and hedonic value and young adults’ impulsive housing and real estate buying behavior.
Design/methodology/approach
Related literature, quantifiable variables with a five-point Likert Scale, hypothesis testing and mediators are used to study the model. A systematic questionnaire that was divided into six sections was used. A total of 385 valid responses were collected and analyzed through a structural equation model.
Findings
The results suggest that materialism, psychological factors and social media have a considerable impact on young adults’ impulsive housing and real estate buying behavior. The findings also ascertained that website quality and hedonic value do not have a considerable impact on young adults’ impulsive housing and real estate buying behavior.
Research limitations/implications
This study is limited to the responses of young consumers from a limited number of brokers and regions in India. Future studies could be more widespread across the globe.
Originality/value
As per the review of existing literature, this research is the first, to the best of the authors’ knowledge, to determine the factors affecting the impulse buying decision mainly in the housing and real estate sector with the target consumers being young.
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Jobin Jacob, Arun Antony Chully, Benny J. Godwin and Jossy P. George
The purpose of this paper is to assess green marketing as an influential factor in the purchase of real estate. In this study, the consumer citizenship behaviour of young…
Abstract
Purpose
The purpose of this paper is to assess green marketing as an influential factor in the purchase of real estate. In this study, the consumer citizenship behaviour of young individuals will be studied with an assessment of real estate purchase intention, strategic green marketing orientation (GMO) and tactical GMO.
Design/methodology/approach
The sample frame consists of young consumers from India’s metropolitan cities. The respondents were in the range of 18 to 35 years of age. These cities provide a high standard of living, more career options and better educational opportunities. Five separate sections of a standardised questionnaire were used, and a structural equation model was used to assess a total of 393 valid replies.
Findings
Green marketing impacts the behaviour that influences the desire of young customer to buy green real estate.
Research limitations/implications
As the focus of this study is primarily on major cities, future research may study similar behaviour in non-metropolitan cities. The study can also be conducted among consumers of other age groups.
Originality/value
The originality, to the best of the author’s knowledge, exists in examining how young consumers’ opinions about green marketing impact their intentions to purchase green houses and real estate in India. This study will be accessible to all parties involved in the housing and real estate industries.
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Andrea Rodrigues, Benny J. Godwin and Jossy P. George
Assessing anthropomorphic tendency in relation to real estate purchase decisions and analysing the elements of friendliness, aggressiveness, pleasure and arousal as a link to the…
Abstract
Purpose
Assessing anthropomorphic tendency in relation to real estate purchase decisions and analysing the elements of friendliness, aggressiveness, pleasure and arousal as a link to the spatial memory of the consumer. This study aims to help brands and advertisers in the real estate industry to create meaningful consumer relationships by using elements that are associated with positive spatial experience. By formulating a detailed questionnaire with adapted variables from proven research and a multilayered approach of theoretic and practical analysis, this paper situates the identified variables in the plane of space and customer experience.
Design/methodology/approach
By using structural equation modeling, this study analyses a sample data of 411 consumers and their response to elements of housing.
Findings
The findings of this study showed that variables of friendliness, aggressiveness, pleasure and arousal significantly impact consumer’s real estate purchase decision; however, anthropomorphic tendency does not have a significant impact. Through theoretical analysis, it was found that spatial memory may have a role in the visual and display of the variables.
Originality/value
The merit of this paper lies in the discussion it has raised with regard to the intersection between theoretics of space and the chosen variables. In the field of business and management, often philosophical implications of spatiality may not be actively associated with numerical computation. This paper not only looks at brand anthropomorphism’s impact on real estate purchase decisions but also looks at friendliness and other mentioned variables as significantly impacting purchase decisions and linked to memory, space and affiliation.
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Sherin Susan Thomas, Jossy P. George, Benny J. Godwin and Amala Siby
The primary purpose of this paper is to determine the role of behavioral characteristics of young adults on housing and real estate loan default intentions. The behavioral factors…
Abstract
Purpose
The primary purpose of this paper is to determine the role of behavioral characteristics of young adults on housing and real estate loan default intentions. The behavioral factors considered in this study are financial literacy, materialism, emotions, indebtedness and risk perception.
Design/methodology/approach
The sample frame comprises of young clients who have taken house loans and work in India’s metropolitan cities. These cities provide a higher quality of life, more employment possibilities and cheaper living costs. A systematic questionnaire was used, which was divided into six components. A total of 352 valid responses were collected and analyzed through a structural equation model.
Findings
The findings suggest that financial literacy, materialism and risk perception have a considerable impact on loan default intention among young adults. The results also ascertained that emotion and indebtedness do not have a considerable impact on loan default intention among young adults.
Research limitations/implications
The scope of this study is limited to India’s metropolitan cities. Future studies can examine comparative examinations of young adults working in the public and private sectors and those working in different cities across India.
Practical implications
This paper contributes to a better understanding of behavioral variables which may lead to the creation of preventive measures for young defaulters. The findings of this study will help financial institutions to improve their credit-offering models.
Originality/value
To the best of the authors’ knowledge, this study is the first to determine the role of behavioral attributes of young adults on housing and real estate loan default intentions in India. This work will be executable to all the stakeholders of the housing and real estate industry altogether.
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Arup Varma, Pawan Budhwar, Anastasia Katou and Jossy Matthew
The purpose of this paper is to examine the role played by host country nationals’ (HCNs) collectivism and the interpersonal affect they develop toward expatriate colleagues, in…
Abstract
Purpose
The purpose of this paper is to examine the role played by host country nationals’ (HCNs) collectivism and the interpersonal affect they develop toward expatriate colleagues, in determining the degree to which Chinese HCNs would be willing to offer role information and social support to expatriates from India and the USA.
Design/methodology/approach
The authors conducted a between-subjects simulation (n=402) with front-line, junior-level professionals in four global organizations operating in China, measuring their interpersonal affect toward a hypothetical expatriate colleague, and their willingness to offer role information and social support to the expatriate.
Findings
Results indicated the interpersonal affect felt by Chinese HCNs mediates the relationship between the collectivism levels of Chinese HCNs, and their willingness to offer role information and social support to expatriates.
Research limitations/implications
It should be acknowledged that the authors used hypothetical “paper-people” to test the hypotheses. Future studies should investigate the impact of collectivism and interpersonal affect on HCN willingness to offer role information and social support by examining HCNs’ attitudes toward real-life expatriate colleagues.
Originality/value
While empirical studies examining HCN willingness to offer role information and social support have begun to emerge in the expatriate literature, only a couple of studies have included interpersonal affect as a key determinant. Given that interpersonal affect is a key determinant of individuals’ reactions to others, but also a complex construct, the findings confirm the need for organizations to examine how this impacts performance and co-worker interactions in the workplace.
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Raju M. Mathew and Santhamma Raju
Universities are social and economic instruments for investment in man and thereby for the development of human resources at the highest level. This is truer in the case of…
Abstract
Universities are social and economic instruments for investment in man and thereby for the development of human resources at the highest level. This is truer in the case of developing countries where science and technology have not yet extended their beneficial aspects to whole spheres of social life. While preserving culture and heritage, universities are the most powerful institutions for social change and innovation. At the same time, universities and colleges themselves are subject to changes and need to adapt to these.
Previous studies conducted in Western context show weak relationship between openness to experience and performance. More empirical evidence is needed to understand the nature of…
Abstract
Purpose
Previous studies conducted in Western context show weak relationship between openness to experience and performance. More empirical evidence is needed to understand the nature of the relationship between openness and performance in a non‐Western context in general and in the Middle East in particular. The purpose of this paper is first, to examine the impact of openness to experience on organizational citizenship behavior (OCB) dimensions in the United Arab Emirates (UAE); and second, to test the mediating impact of work locus of control (WLOC) and interactional justice on the openness‐OCB dimensions relationship.
Design/methodology/approach
Data were collected from 164 employees working in a variety of service organizations in Dubai. The proposed linear relationships were tested using a series of separate hierarchical regression analyses. Proposed mediation hypotheses were tested using Baron and Kenny's recommendations.
Findings
Contrary to Western studies, openness to experience was found to be strongly related to the four OCB dimensions. Also, WLOC and interactional justice were found to play a role in mediating the influence of openness to experience on OCB dimensions.
Research limitations/implications
The limitations of common method bias and cross sectional data are discussed in light of implications for future research. Nevertheless, the results provide new insights on the influence of openness to experience on OCB in a non‐Western context of the UAE by testing the role of WLOC and interactional justice in influencing the relationship between openness and OCB.
Practical implications
The study has implications for enhancing OCB. In general, selecting employees high in openness to experience and internal WLOC can result in higher level of these employees' OCB performance. In addition, UAE managers should provide sufficient interactional justice in order to improve the impact of openness to experience on the OCB dimensions.
Originality/value
This paper describes what is considered to be the first study to examine the relationship between openness to experience and OCB dimensions in the Middle East, and the first study to test the role of WLOC and interactional justice as mediators for the openness‐OCB relationship in a non‐Western context.
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Aviv Kidron, Shay S. Tzafrir and Ilan Meshoulam
This study aims to reveal the necessary human resource management (HRM) teamwork processes for achieving HRM integration.
Abstract
Purpose
This study aims to reveal the necessary human resource management (HRM) teamwork processes for achieving HRM integration.
Design/methodology/approach
A research survey was carried out among 233 HRM professionals from 29 HRM teams.
Findings
The findings revealed significant correlation between formal HRM aspects of HRM teams (HRM goals and strategy, formal communication and formalization) and informal HRM aspects (perceived proximity and trust). Another significant correlation was found between trust and HRM integration. Also, trust fully mediated the relationship between informal communication and centralization, on the one hand, and HRM integration, on the other.
Originality/value
The study contributed to the understanding of formal and informal aspects of HRM team (HRMT) processes.
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Shadi Habis Abualoush, Abdallah Mishael Obeidat, Ali Tarhini, Ra’ed Masa’deh and Ali Al-Badi
The purpose of this paper is to investigate the interrelationships among knowledge management (KM), information systems (IS) and employees’ empowerment (EE) on employees’…
Abstract
Purpose
The purpose of this paper is to investigate the interrelationships among knowledge management (KM), information systems (IS) and employees’ empowerment (EE) on employees’ performance (EP).
Design/methodology/approach
Accordingly, a structural model is developed that delineates the interactions among these constructs and explores the mediating effect of EE on the relationship between KM, IS and EP. A questionnaire-based survey was designed to test the aforementioned model based on dataset of 287 employees’ pharmaceutical industries in Jordan. The model and posited hypotheses were tested using structural equation modeling analysis.
Findings
The results indicated that KM and IS positively and significantly affect EE, in which the latter impact EP as well. However, neither KM nor IS proved to be positively related to EP. Additionally, EE positively and significantly mediated the relationship between KM and EP, besides the relationship between IS and EP.
Originality/value
This is one of the few studies which investigate the interrelationships among KM, IS and EE on EP, and the first to test the model on companies in the pharmaceutical industries in Jordan.
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Wen Wu, Jingli Liu and Xiaopu Shang
Building on social informational processing theory, the purpose of this paper is to develop and test a theoretical model of moderated mediation in which social loafing tendency…
Abstract
Purpose
Building on social informational processing theory, the purpose of this paper is to develop and test a theoretical model of moderated mediation in which social loafing tendency serves as an intervening mechanism that explains associations among two dimensions of leader–member relationships (formal and informal relationships, namely, leader–member exchange and leader–member guanxi) and customer service performance.
Design/methodology/approach
The authors designed a field study to test the hypotheses presented in this paper. A survey of 304 supervisor–employee pairs and matched customers generally provide support for this model.
Findings
The authors found that social loafing tendency played a mediating role between leader–member relationships and customer service performance. Co-worker service-oriented OCB moderated the positive relationship between leader–member guanxi and loafing tendency.
Research limitations/implications
More samples should be collected from both private and state-owned company. Both the informal and formal leader–member relationships should be unanimously included in examining how the leader–member relationships influence focal employee’s attitude and behavior, particularly in societies where the informal relationship plays noticeable role.
Practical implications
Managers should properly deal with formal and informal relationship with subordinates.
Originality/value
The influence of leader–member guanxi on employees and organization is controversial in extant literature. In some sense, this finding contributes to extant literature by further clarifying the influence of guanxi on the focal employee’s performance.