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The emerging literature on computer-mediated communication at the study lacks depth in terms of elucidating the consequences of the effects of incivility on employees. This study aims to compare face-to-face incivility with incivility encountered via e-mail on both task performance and performance evaluation.

In two experimental studies, the authors test whether exposure to incivility via e-mail reduces individual task performance beyond that of face-to-face incivility and weather exposure to that incivility results in lower performance evaluations for third-parties.

The authors show that being exposed to cyber incivility does decrease performance on a subsequent task. The authors also find that exposure to rudeness, both face-to-face and via e-mail, is contagious and results in lower performance evaluation scores for an uninvolved third party.

This research comprises an empirically grounded study of incivility in the context of e-mail at study, highlights distinctions between it and face-to-face rudeness and reveals the potential risks that cyber incivility poses for employees.

In business, flashy risk takers often get more attention than companies that quietly stick to their knitting. But as Gannett's results show, unswerving focus on core competencies and fiscal conservatism are more likely to pay off year after year.

Architects and engineers are turning to structural masonry more and more today to provide the solutions for their building needs. Over the past ten years or so a growing awareness of the use of masonry and a growing interest in designing in brickwork has been a discernable trend in the construction world. This article discusses structural masonry from three points of view. Firstly, it looks at the use of structural brickwork in Britain today — while this is predominantly unreinforced, reinforced brickwork is also discussed. Secondly, the article looks at some areas of design which, considered at the design stage, may avoid possible problems in the future. Finally, workmanship factors — which affect the structural performance of the completed building — are discussed.

The historical study aims to trace moves towards professionalising university teaching in the era of post‐war expansion in higher education using the University of Auckland, New Zealand, as the specific case study.

The historical analysis draws from published papers and original documents chronicling the state of teaching abilities in New Zealand in the late 1950s and 1960s and also draws from the University of Auckland's own archives.

University teaching by the early 1970s was no longer a private matter. Facing greater accountability from the New Zealand government and university students over the quality of teaching, New Zealand universities responded by creating professional development units to enhance the teaching capabilities of their academic staff.

This case study adds to the emerging histories of higher education academic and staff development units in Australasia and the United Kingdom. It demonstrates the growing realisation amongst academics, students and policy makers in the 1960s that lecturers could not be entirely left to their own devices given the potential harm poor teaching could have on student performance.

March 1, 1966 Factory — Dangerous machinery (fencing) — “Machinery” — Mobile crane — Whether “machinery” — Factories Act, 1961 (9& 10 Eliz. II, c. 34), s. 14(1).

This study aims to increase the understanding of the early-stage identity-related information needs of transgender people.

This study draws on social constructivism, queer theory and information practice research. In accordance with the queer phenomenological approach which emphasises lived experiences, data was collected by interviewing 25 individuals who identified as transgender. The data was analysed with a focus on how early-stage information needs are formed into conscious information needs.

The formation of early-stage information needs were conceptualised as a chain including a trigger for information seeking, finding the right words and understanding the experience. Especially the bodily changes starting at puberty were strong causes of discomfort causing friction between the subjects' own gendered body and their gender experience, even leading to gender dysphoria. Finding words to describe the experience played an important role in the process of identity formation. In many cases this was difficult because of the lack of accurate and relevant information.

Providing information especially of varying transgender experiences is vital for individuals trying to understand and verbalise their gender identity.

This study provides an understanding of the early-stage information needs described by transgender people and the process of building identities through disorientation. This study suggests that early-stage information needs are a valid concept to help understand how embodied experiences and the friction between the lived experience and the social world can lead to information seeking.

Since its early conception, the group has grown from a handful of enthusiastic engineers to the largest trade association in Europe, if not the world, for Surface Mount. As in previous years, SMART will be arranging Seminars, Hands‐on Workshops and Open Forums, giving valuable knowledge for those just entering or those already experienced in SMT. Open forums allow the opportunity for the exchange of information on a variety of different topics, building experience in the technology which would otherwise be unobtainable.

This piece is a republished autobiography of Alfred D. Chandler, Jr.

Chandler reflects on his life and career as a management historian.

Chandler reflects on his life and career, in particular how he came to write Strategy and Structure and its impact on him as a historian. He also discusses his life at Harvard Business School, the editing of the Roosevelt letters, and the writing of The Visible Hand.

This is excellent background material for the other papers in the issue, as well as a valuable personal insight into Chandler's own thinking.