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In the post‐war educational spurt for our industry, catering was dubbed a ‘borderline technology’. Now, technical studies or what is vocational in courses, are perhaps more ‘borderline’ than ever. To those ‘keeping up with the educational Jones's’ technical studies may be no longer borderline but quite beyond the pale. The skills of catering seem to have lost face and lost vogue on all except craft level courses.

Purpose – The purpose of this paper is to investigate how business executives perceive and account for their use of paratextual cues as a means of managing their professional impressions in business e‐mails on their smartphone (i.e. BlackBerry, iPhone, etc.) and office computer. Design/methodology/approach – Semi‐structured, audio‐recorded telephone interviews were conducted with a representative sample of 60 business executives from various sectors in Canada. The interviews examined executives' typical ways of writing e‐mails for business purposes, both on their smartphone and office computer. All interviews were transcribed and then analyzed using a mix of quantitative and qualitative analyses. Findings – This study shows how organizational leaders vary their ways of opening and closing business e‐mails when comparing their smartphone to their office computer communication. To account for these differences, they routinely use folk categories that suggest distinctions between formal and informal relationships, internal and external communication, as well as the recipient's identity and their own. Hence, executives are aware of the social meanings inscribed in paratextual cues and even the absence of these cues is frequently used as a cue in itself. Originality/value – E‐mailing is a crucial part of contemporary corporate communications, yet few studies have examined organizational leaders' e‐mail writing practices on their smartphone in relation to their office computer. While executives might seem very task‐oriented in their communication, this study shows that their everyday e‐mail‐writing practices play an important role in the co‐construction of professional identities and relationships.

It is now forty years since there appeared H. R. Plomer's first volume Dictionary of the booksellers and printers who were at work in England, Scotland and Ireland from 1641 to 1667. This has been followed by additional Bibliographical Society publications covering similarly the years up to 1775. From the short sketches given in this series, indicating changes of imprint and type of work undertaken, scholars working with English books issued before the closing years of the eighteenth century have had great assistance in dating the undated and in determining the colour and calibre of any work before it is consulted.

The 1960s in America was the decade of social responsibility, founded upon fifteen years of unparalleled economic growth. To some, world prosperity seemed a realizable ideal. Social theorists like Buckminster Fuller, John Gardner, and John Rawls saw opportunities for sharing wealth in a cooperative net that assumed a rising standard of living across the world. While some might find little cheer in John Kenneth Galbraith's model of the “New Industrial State,” few would now argue that his model was not, in the main, correct. The following two decades proved that while global industrialization was realizable, perhaps inevitable, there was no guarantee that social equity across the board would be the result of that process. In a competitive world marketplace, it might seem that abstract considerations of justice and equity are a luxury few firms or nations can now afford.

An investment study of the hotel industry in Britain commissioned by the U.K.'s Hotel & Catering Economic Development Committee has resulted in a report Hotel Prospects to 1980 (NEDO Millbank Tower, Millbanh, London SW1). The review below of some aspects of the report is based on Professor John Fuller's address at the conference in the Grosvenor House Hotel, London, when the publication teas introduced.

The first international conference to be organised by Britain's Hotel and Catering Institute and U. S. A.'s Council on Hotel and Restaurant Education from 13th to 16th July, 1970, attracted nearly 200 delegates and included representation not only from U. S. A. and U. K. but from India, Italy, Netherlands, Sweden and Greece. The conference was chaired by Professor John Fuller, Director of Strathclyde University's Scottish Hotel School, who as chairman to CHRIE's International Cominittee in 1968/69 and as a Council member of H. C. I. made the first moves in setting up the conference and effected preliminary liaison between the international organisations.

A new organisation, the Scottish Convention Bureau, aimed to attract more conference business to Scotland, has been established with headquarters in Edinburgh. Speaking at the inauguration meeting at the Central Hotel, Glasgow, Prof. John Fuller, Director of Strathclyde University's Hotel School, welcomed this voluntary non‐profit making body formed by tourist organisations, transport companies, city Publicity Officers and hotel companies.

LIBRARIANS in Britain stand at the threshold of great possibilities. Having passed through the ages of the ecclesiastical library, the rich collector's private library, the academic institutional library, and the rate‐supported public library—all general libraries —they have reached the age of the special library. The next will be that of the co‐ordinated, co‐operative library service.

It is argued that in a hierarchically organised professional service firm the appropriate long‐term promotion strategy is “up or out”. This argument is based on both a theoretical analysis of alternative strategies and on data from consulting and engineering consultancies in the United Kingdom. Only the “up or out” strategy can balance a professional service partnership in times of both growth and stagnation.

A comparison of the Halstead and McCabe methods of measuring program complexity with a recently proposed metric, which is based on the analysis of dependency computations using a data flowgraph model, is presented. The sensitivity of the metric to changes in the data structure is discussed. Comments and criticisms of the measures are included.