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1 – 10 of 10Xu Ren, Zi Yan, Zhaojing Wang and Jingwen He
Numerous studies highlight the importance of knowledge transfer between projects, but the influence factors are still debated. As a contribution to the identified gap, the purpose…
Abstract
Purpose
Numerous studies highlight the importance of knowledge transfer between projects, but the influence factors are still debated. As a contribution to the identified gap, the purpose of this paper is to investigate the role of organizational context, project characteristics and social relations in the inter-project knowledge transfer within the project-based organizations (PBOs).
Design/methodology/approach
This paper collects the data through 268 sample questionnaires from Chinese construction sectors and applies the structure equation modeling to analyze knowledge transfer between projects in PBOs.
Findings
The results indicate the organizational context (meeting system, reward system and shared culture) and project characteristics (similarity and urgency) are antecedents affecting social relations (communication, trust and reciprocity) between project teams, and their social relations further influence the effectiveness of inter-project knowledge transfer.
Originality/value
The study highlights the role of organizational context and effect of social relations for inter-project knowledge transfer in PBOs, and provides valuable suggestions for knowledge and project management in PBOs.
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Huosong Xia, Jingwen Li, Juan Weng, Zuopeng (Justin) Zhang and Yangmei Gao
Existing research on collaborative innovation mechanisms from the perspective of global operation is very limited. This paper aims to address the research gap by studying the…
Abstract
Purpose
Existing research on collaborative innovation mechanisms from the perspective of global operation is very limited. This paper aims to address the research gap by studying the factors influencing globally distributed teams’ innovation performance, especially how effective knowledge sharing between distributed teams promotes collaborative team innovation.
Design/methodology/approach
This research proposes a model to investigate how collaborative knowledge sharing affects global operations [team dispersion, task orientation, information and communication technology (ICT) usage] and innovation performance based on the data collected from 167 managers in 40 local Chinese IT and offshoring firms. Using the theory of Cognitive Diversity and Innovation Diffusion and Synergy, separate hierarchical regression analysis was used to test the proposed model.
Findings
The findings of this study demonstrate that effective collaborative knowledge sharing plays a crucial role in enhancing innovation performance in a global operation. Specifically, innovation capacity can be improved by task orientation, ICT usage and team dispersion.
Originality/value
This research study contributes to the development of global distributed operations and innovation among distributed teams in multinational corporations.
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This study aimed to explore two questions. The first is why employees become emotionally exhausted when faced with after-hours electronic communication. The second is how can…
Abstract
Purpose
This study aimed to explore two questions. The first is why employees become emotionally exhausted when faced with after-hours electronic communication. The second is how can emotional exhaustion caused by after-hours electronic communication be alleviated?
Design/methodology/approach
Our research was based on conservation of resources theory, social exchange theory, and relative deprivation theory. We surveyed 241 employees using three waves of data collection to examine the impact of after-hours electronic communication expectations on their emotional exhaustion. We also explored the mediating effects of relative deprivation and obsessive passion from a cognitive-affective perspective and the moderating effect of leader-member exchange.
Findings
The results indicate that after-hours electronic communication expectations lead to employee emotional exhaustion, which is mediated by obsessive passion and relative deprivation. The leader-member exchange negatively moderated after-hours electronic communication expectations and relative deprivation but positively moderated after-hours electronic communication expectations and obsessive passion, thereby alleviating employee emotional exhaustion.
Originality/value
In exploring the influence mechanism of after-hours electronic communication expectations on emotional exhaustion from a cognitive-affective perspective, our study went beyond the limitations of analysis from a single perspective. A comparison of the two pathways indicated that cognition (relative deprivation) is more likely to lead to emotional exhaustion, which validates the view that individuals can ultimately analyse their behaviours rationally. By exploring the moderating effect of leader-member exchange, we provide a theoretical basis for organisations to take measures to alleviate the negative emotions caused by after-hours electronic communication.
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Huazhou He, Pinghua Xu, Jing Jia, Xiaowan Sun and Jingwen Cao
Fashion merchandising hold a paramount position within the realm of retail marketing. Currently, the purpose of this article is that the assessment of display effectiveness…
Abstract
Purpose
Fashion merchandising hold a paramount position within the realm of retail marketing. Currently, the purpose of this article is that the assessment of display effectiveness predominantly relies on the subjective judgment of merchandisers due to the absence of an effective evaluation method. Although eye-tracking devices have found extensive used in tracking the gaze trajectory of subject, they exhibit limitations in terms of stability when applied to the evaluation of various scenes. This underscores the need for a dependable, user-friendly and objective assessment method.
Design/methodology/approach
To develop a cost-effective and convenient evaluation method, the authors introduced an image processing framework for the assessment of variations in the impact of store furnishings. An optimized visual saliency methodology that leverages a multiscale pyramid model, incorporating color, brightness and orientation features, to construct a visual saliency heatmap. Additionally, the authors have established two pivotal evaluation indices aimed at quantifying attention coverage and dispersion. Specifically, bottom features are extract from 9 distinct scale images which are down sampled from merchandising photographs. Subsequently, these extracted features are amalgamated to form a heatmap, serving as the focal point of the evaluation process. The authors have proposed evaluation indices dedicated to measuring visual focus and dispersion, facilitating a precise quantification of attention distribution within the observed scenes.
Findings
In comparison to conventional saliency algorithm, the optimization method yields more intuitive feedback regarding scene contrast. Moreover, the optimized approach results in a more concentrated focus within the central region of the visual field, a pattern in alignment with physiological research findings. The results affirm that the two defined indicators prove highly effective in discerning variations in visual attention across diverse brand store displays.
Originality/value
The study introduces an intelligent and cost-effective objective evaluate method founded upon visual saliency. This pioneering approach not only effectively discerns the efficacy of merchandising efforts but also holds the potential for extension to the assessment of fashion advertisements, home design and website aesthetics.
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IpKin Anthony Wong, Jingwen Huang, Zhiwei (CJ) Lin and Haoyue Jiao
Have you been to a smart restaurant, and how were its services? A common limitation of hospitality studies stems from the lack of research on how service quality is shaped within…
Abstract
Purpose
Have you been to a smart restaurant, and how were its services? A common limitation of hospitality studies stems from the lack of research on how service quality is shaped within smart technology. This study aims to fill this literature void not merely to reiterate the importance of technology but also to recast service quality through the lens of information technology. It synthesizes the 5-S model of smart service quality (AKA SSQ) as a new conceptualization of service quality application in smart hospitality contexts such as smart restaurants.
Design/methodology/approach
This study undertook a qualitative research design based on theoretical synthesis from service quality, information technology and attention restoration. Drawing from online review comments and semistructured interviews from smart restaurants, the authors improvised the SSQ model to identify the essence of smart service in smart dining establishments.
Findings
“5-S” reflects an extension of the literature to denote a new SSQ abstraction pertinent to s-servicescape, s-assurance, s-responsiveness, s-reliability and s-empathy. A nomological network was posited to better understand the importance of smart design and consequence of SSQ.
Research limitations/implications
The emergence of smart dining gives rise to smart restaurants, which puts technology at center stage. As consumers are becoming increasingly comfortable with self-service technology, auto-payment and ordering systems and robotic services, technology in foodservice will continue to play an essential role to better serve diners. Geared with advanced innovations and intelligent devices, smart restaurants are now more than mere eateries. It is a trend and a lifestyle.
Originality/value
This novel SSQ concept adds new nuances to the literature by acknowledging the technological essence in today’s hospitality industry. By integrating smart technology into the service quality paradigm, the authors are able to observe several interesting behaviors exhibited during smart dining, including tech-induced restoration, which opens a new avenue to understand how attention restoration could be attained through immersion in a technologically advanced setting. By synthesizing theoretical essence from service quality, attention restoration and information technology, the authors are able to create a new dialog that should warrant a forum of discussion in future studies.
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Di Xie, Hui Chen, Siyi Yin, Feisen Wang, Jingwen Chen and Sifei Ai
Laser cleaning, as a new type of cleaning technology, has the advantages of environment-friendliness, better selectivity, better controllability and higher efficiency compared to…
Abstract
Purpose
Laser cleaning, as a new type of cleaning technology, has the advantages of environment-friendliness, better selectivity, better controllability and higher efficiency compared to traditional chemical cleaning or grinding. This paper aims to use ultra-fast surface laser cleaning equipment built in laboratory to study the influence of different energy density (7.6, 11.5 and 15.3 J/cm2) on corrosion resistance of the aluminum alloy A7N01P-T4, a high-speed train body material.
Design/methodology/approach
SEM, white light interferometer, EDS and XPS were used to analyze the surface morphology, roughness, element content and oxide layer composition of aluminum alloy before and after cleaning. The corrosion resistance was studied by electrochemical experiments and exfoliation corrosion experiments.
Findings
The results showed that new oxide scale was formed on the surface after laser cleaning. The changes of surface roughness and chemical composition of oxide scale made a significant influence on corrosion behaviors. Better corrosion resistance was obtained with the energy density increased, and at the energy density of 11.5 J/cm2, aluminum alloy exhibited the best corrosion resistance.
Research limitations/implications
The paper only studies specific aluminum alloys and is not universal. Laser cleaning equipment is set up for the laboratory and has not yet been put into industrial production.
Practical implications
This paper indicated that ultra-fast laser processing was a new direction for the development of industrial equipment surface cleaning and carried out ultra-fast laser of aluminum alloy surface cleaning had certain research significance for its corrosion resistance.
Social implications
Compared with the conventional cleaning methods such as air abrasives grinding or chemical cleaning, laser cleaning has advantages of environment-friendliness, better selectivity, better controllability and higher efficiency. Laser cleaning can not only protect the environment, but also improve cleaning efficiency.
Originality/value
Changes in the surface of aluminum alloys after ultra-fast surface laser treatment were found, and the mechanism of changes in aluminum alloy corrosion properties was clarified.
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Jingwen Liu, Rulan Shangguan, Xiaofen D. Keating, Jessica Leitner and Yigang Wu
Conceptual physical education (CPE) classes have been widely offered to promote a healthy lifestyle in higher education settings. The purpose of this paper is to examine the…
Abstract
Purpose
Conceptual physical education (CPE) classes have been widely offered to promote a healthy lifestyle in higher education settings. The purpose of this paper is to examine the effects of a CPE course on health-related fitness (HRF) levels among college freshmen.
Design/methodology/approach
A pre- and post-test research design was used. In total, 50 freshmen in a US university were enrolled in a 13-week CPE course. Their HRF levels were assessed by the Fitnessgram at the beginning and the end of the course.
Findings
Students significantly enhanced their aerobic capacity, upper-body muscle strength and endurance, abdominal muscle strength and endurance, and decreased body fat percentage. No significant improvement in flexibility was found among the total sample. However, non-kinesiology students significantly enhanced their flexibility while the opposite trend was found among kinesiology students. Female students reduced more body fat percentage, while male students increased their aerobic capacity more rapidly than their female counterparts.
Practical implications
The CPE course could yield significant improvement in HRF among freshmen, regardless of sex or major. Universities may consider offering CPE courses for all students and mandate such courses as a degree requirement.
Originality/value
This empirical study investigated HRF level changes that occurred after a CPE course intervention among college freshmen. Sex and major difference in HRF changes were revealed. The interventions included in the CPE course could help improve freshmen's HRF levels in future intervention programs in a similar setting.
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IpKin Anthony Wong, Ya Xiao, Zhiwei (CJ) Lin, Danni Sun, Jingwen (Daisy) Huang and Matthew Liu
This paper aims to answer questions pertinent to whether or not services provided by smart hotels are really what customers are looking for, as well as to ascertain what are some…
Abstract
Purpose
This paper aims to answer questions pertinent to whether or not services provided by smart hotels are really what customers are looking for, as well as to ascertain what are some unintended experiences guests may encounter. In essence, to the best of the authors’ knowledge, this research is the first in the field to acknowledge the paradox of smart service.
Design/methodology/approach
This inquiry adopts a qualitative approach with data-driven from online customer reviews and semistructured interviews. Thematic analysis was undertaken to interpret review comments.
Findings
Results point to a new phenomenon, which is coined as the smartness paradox. In particular, customers on one hand enjoy an array of smart-infused experiences that jointly offer patrons a sense of a futuristic lifestyle. On the other hand, smart devices superimpose a number of hindrances that bring guests dismay and annoyance.
Research limitations/implications
This investigation brings smart service failure to the fore to highlight several key failure themes that could jeopardize the entire operation with debased customers’ satisfaction and loyalty inclination.
Originality/value
The smartness-paradox framework used in the present inquiry entails both approach and avoidance consequences customers enact depending on their smart experiences.
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Jun Xie and Xiaotao Zeng
The purpose of this paper is to examine whether the shareholding of the largest shareholder and other large shareholders could exert a good stimulating effect within a firm's…
Abstract
Purpose
The purpose of this paper is to examine whether the shareholding of the largest shareholder and other large shareholders could exert a good stimulating effect within a firm's corporate governance structure and what impact the balance of power among large shareholders could have on top management turnover.
Design/methodology/approach
This paper has investigated 787 firms publicly listed in the Shanghai Stock Exchange and checked the relation between power balance of firms' block shareholders and their top management turnover.
Findings
The paper's empirical results show that there is a U‐shaped relationship between the proportions of shareholding of a firm's largest shareholder and its top management turnover, that is, the controlling shareholder could impose either negative or positive effect for different types of equity ownership. We also find that the proportion of shares held by other block shareholders is significantly and positively related to the turnover of management and the monitoring effect of other large shareholders is strong. Furthermore, duality of chairman and CEO shows a significant negative effect on firms's top management turnover.
Originality/value
The paper usefully shows that under the institutional background of relatively weak legal protection for medium and small investors in China, centralized shareholding by large shareholders in listed firms, or the so‐called mechanism of power balance among block shareholders, has the ability to effectively supervise and restrain the corporate governance of a firm, replace ineffective managers and thus improve its whole management performance.
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Eleonora Veglianti, Yaya Li, Elisabetta Magnaghi and Marco De Marco
The high frequency of disruption and dislocation of many industries, the migration to low-cost countries of different assets and activities, the increase in systemic risk, the…
Abstract
Purpose
The high frequency of disruption and dislocation of many industries, the migration to low-cost countries of different assets and activities, the increase in systemic risk, the birth of social and ecological constraints, as well as the new worldwide competitors require businesses and the overall society to change. In a so-called Industry 4.0. era, understanding the impact of artificial intelligence (AI) in developed as well as in underdeveloped economies has become increasingly crucial. The purpose of this study is to shed the light on the peculiarities of Chinese AI assessing the state of art of AI in this unique and valuable context.
Design/methodology/approach
Through a research based on a qualitative data analysis, the present paper suggests a new way to analyse AI and to support a better understanding of the local Chinese aspects influencing its development and implementation.
Findings
The development and implementation of AI in China required tailor solutions which account for the following three main dimensions: the location (i.e. territorial extension, the administrative boundaries); the government approach; and the human capital.
Originality/value
The analysis presents a broad level activity. In addition, the paper focused on Chinese scientific literature and different types of data (i.e. institutional documents, professional reports, websites and speeches in Chinese). The paper used a multi-faceted approach, including also the tacit knowledge of the authors about the context under investigation.
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