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Although corporate social responsibility is a well-researched concept, very few studies have studied organizational social responsibility in the face of internal/external crises. Therefore, this paper aims to examine various firms' organizational social responses to COVID-19 as an external crisis, particularly in terms of the way organizations use their resources to address social problems and the real intention behind these, and the changing organizational drivers influencing such behaviors.

The authors explore the initiatives of seven organizations from three different industries in several countries and their actions in the wake of the COVID-19 pandemic. A case study approach was taken to collect data and reach a conclusion. A combination of interviews, online communication using semi-structured questionnaires and documentary information available in the public domain was used to collect data and analyze and triangulate the events.

Similar internal resources and capacities of the seven organizations resulted in similar responses as they launched proactive initiatives to prepare sanitizers. This research indicates that these organizations pursued other goals besides economic one. When society needed help, these organizations responded quickly, using and reorganizing their resources to assist communities in need. Different organizations from different sectors all behaved in a similar manner, making genuine contributions to the pandemic as each was uniquely capable of doing. These organizations also used their unique capabilities to offer their resources to local communities and governments.

During the COVID-19 pandemic, efforts by corporate entities to facilitate social reform and recovery have been seen around the globe. The findings could help in understanding the responses of organizations engaging in socially responsible behaviors to overcome external crises. This paper also identifies changing organizational values and their possible impact on society and overall industry philanthropy practices in the future.

COVID-19 pandemic has significantly impacted the lives of people and businesses around the world in different ways. France, Spain, Italy and the UK are among the worst affected countries by this pandemic. The purpose of this paper is to identify and compare different corporate social responsibility (CSR) activities taken by the clubs and player of the major football leagues of these four countries to develop a more comprehensive model of intervention.

This paper has analyzed the initiatives taken by these football clubs and players to address financial vulnerabilities, mental health problems and domestic violence among the stakeholders and compared them with the existing CSR and humanitarian models. A case study approach has been used to collect and analyze data related to the CSR activities taken by the players and club management. Official websites of the clubs, newspaper and journal articles were among the major sources used to collect data for the paper.

Football clubs and players of the four major leagues have raised funds through different campaigns and delivered foods and essential medical supplies to the communities and hospitals to address financial vulnerabilities, mental health issues and domestic violence within their communities during the COVID-19 pandemic. They have provided guidance to their followers using social and television media to improve their physical and mental health during the pandemic. Online competitions, quizzes or virtual hangouts have also been used by the players to engage the stakeholders on a frequent basis. Football clubs have also initiated campaigns to raise awareness within the community on available medical services for the victims of domestic violence and also provided them with shelter, food, medical, legal and online counseling services.

Football clubs and players of the major leagues were always at the forefront to help the communities and hospitals to address issues related to mental health problems, financial vulnerabilities and domestic violence during the COVID-19 pandemic. The findings of this paper could help and guide other entities in designing a more comprehensive model of CSR interventions during pandemics or crisis situations to address financial vulnerabilities, mental health problems and domestic violence within their communities.

The issue of empty truck trips is largely ignored in the current literature. In order to cover this important research gap, the purpose of this paper is to explore, describe, categorize and rank the potential truck-sharing constraints for container trucks traveling empty around the port gates.

In order to contribute empirically to the current body of knowledge and understandings of truck-sharing constraints, this paper adopts a multi-method empirical approach involving both qualitative interviews and quantitative questionnaire surveys.

Among many key constraints that influence the future of truck-sharing opportunities, the authors determine, for example, that a carrier’s ability to earn the trust of its competitors is one of the top most important factors of success for a fruitful truck-sharing event. The problem is, perhaps, further complicated because of the increasing competitive environment in the container transport industry, as well as the lack of effective coordination between the key parties involved.

None of the earlier studies has provided a broad understanding and ranking of the truck-sharing constraints that should be considered in truck-sharing events, although the empty trips issue has been limitedly mentioned in the recent academic literature.

Empty truck trips are wasted miles. Wasted empty miles decrease transport capacity in the container distribution chain along with causing an increase in carbon emission, traffic congestion, fuel consumption and environmental pollution. The research results can be used by policy makers to underpin effective measures to prevent the low utilization of trucks.

This study addresses an important gap. To the authors’ knowledge, this is the first study in the area that ranks truck-sharing constraints to reduce empty trucks trips.

Bangladesh is facing an alarming situation with the drinking water in its most areas, as groundwater used for drinking has been contaminated with naturally occurring inorganic arsenic. Many entrepreneurs along with the government are trying to cope up with this problem. SONO filter is one of them that is based on the social innovation concept. Social innovation is defined as innovative products/services motivated by the goal of meeting a social need, with the opportunity to create new social collaborations. This paper aims to examine the concepts of social innovation, which advocates enhancing values to society and the social benefit to all the stakeholders.

This is an exploratory study and presents the evolution, the development of the social business model and its implementation. Abul Hussam initiated the social business concept through SONO filter that is commercialized through the Manob Sakti Unnayan Kendro. The study has been conducted entirely on the basis of documentary information and data available in the public domain.

The findings show a hopeful contribution toward enhancing social benefits to society especially in arsenic-affected areas. SONO filter helps to mitigate the water-borne diseases and make people clean and safe, as well as healthy, by providing pure drinking water. Even by drinking pure water, people with arsenic-related diseases are getting better day by day through this social initiative.

Business based on social innovation is a new and really a good working concept. It has faced many hurdles in its journey to meet social objectives. Many researchers, entrepreneurs, non-profit organizations, national planners and society leaders will surely be benefited by its solution.

The purpose of this paper is to examine two alternative consumer behavioural intention models that have been developed from the marketing and information systems disciplines in a service environment. Specifically, it reports an empirical assessment of the two non-nested structural models in the context of Australian restaurant industry.

This study used a web-based survey by an online research organization and structural equation modelling with AMOS was used to compare the two non-nested behavioural intention models.

This study found that the second model that incorporates expectation-confirmation theory outperformed the first model in terms of model fit with the empirical data.

The findings of this study provide service managers with important insights into the appropriate design of service delivery systems to increase consumer satisfaction which, in turn, leads to more positive behavioural intentions. Moreover, the restaurant research setting means that marketing managers in the growing tourism and hospitality industry should benefit from the study findings.

This study synthesized two consumer behavioural intention models from different disciplines and provided an approach to the empirical comparison of the non-nested structural models.

This study has conducted exploratory research to understand who should comprise the members of a resilient supply chain for promoting an entrepreneurial ecosystem of a startup project and to determine the mechanisms for the balanced coexistence of all stakeholders. This is necessary to ensure mutual benefits for all stakeholders, each of whom has multidimensional interests. Additionally, this supply chain must be able to withstand any potential disruption risks.

This research has employed a mixed-design approach. In this context, the study conducted an extensive qualitative and quantitative investigation, including 30 interviews and a survey involving 180 potential stakeholders in this supply network, respectively in the capital city of Bangladesh, Dhaka. The analysis of the interviews utilized principles of matrix thinking, while structural equation modeling (SEM) through LISREL was employed to understand cause-and-effect relationships.

Network, platform and governance—these three independent constructs have the potential to contribute to the dependent construct, a resilient supply chain, aimed at promoting an entrepreneurial ecosystem for startup projects. It has been revealed that the management of such projects depends on the rules and regulations within the ecosystem. An excellent governance mechanism is essential for this purpose. To facilitate coexistence, the establishment of a platform is crucial, where cooperation among all members is mandatory.

For practitioners, three distinctive but closely interdependent issues are explored and resolved in this philanthropic study. It has unfolded the elements of any startup project with essential settings.

The identification of the structural dynamics of potential stakeholders within the entrepreneurial ecosystem of startups is largely absent in existing literature. Therefore, there is a need to comprehensively investigate the entire network, including their roles, responsibilities and associations. This study makes a significant and novel contribution to the existing literature. Academics and practitioners alike have ample opportunities to learn from this new aspect of relationships across three distinct areas: the entrepreneurial ecosystem, startup projects and the development of a resilient supply chain.

Maternal mortality is an acute problem for many countries around the world, particularly those at the bottom of the pyramid (BoP). Most remote locations in these underdeveloped nations, for instance, in Africa, have to cope with the problem of interrupted electricity supply making healthcare practitioners often experience a helpless compulsion to compromise in providing quality medical attention, especially during childbirth. Along with many public, private and nongovernment initiatives, WE CARE Solar (hereafter WCS) – a social innovation venture comes with an idea of developing portable solar suitcases to respond to this intransigent problem.

This paper introduces a social enterprise that established its operation in Africa and so far has served in more than 30 similarly impoverished economies. Data was collected, analyzed using documentary research method. The authors have also collected and correlated the statements from the founder of WCS to complement the authors’ findings. With this paper, the authors intend to establish the type of innovation tools that are needed to provide value with a social innovation initiative in the health sector in the least developed country perspective. To facilitate better social outcomes and to ensure greater good, innovation requires to be accompanied by stakeholders’ involvement.

The findings indicate that WE CARE Solar has a positive social contribution toward ensuring safe motherhood and childbirth in underdeveloped countries by providing access to reliable solar power sources. The six-step social innovation process can be adopted by other social ventures to propose innovative solutions to social needs. Analyzing WCS's service delivery from the perspective of the 4As framework and value co-creation model, it is suggested that sustainable social change can be established with value co-creation through community engagement with multiple stakeholders.

This research was solely focused on one organization alone. Future research could look into the model to ascertain its acceptability in similar social innovation in healthcare initiatives.

This paper attempts to address a gap in social innovation in healthcare and its adaptability using the 4As framework with the value co-creation model. The authors propose this model from the data accumulated throughout the research, which could also serve to assist organizations looking for scalable and sustainable change.

A seaport is an essential part of a supply chain, but many ports experience truck shortages, creating pressure for port authorities from shippers who need more trucks that move cargo. This study explores and ranks the motives for adopting a truck-sharing concept (where shippers share the same truck for delivery) as a mechanism to improve transport capacity.

This study adopts a multi-method approach – both interviews and surveys. Interviews are first conducted with shippers to explore truck-sharing usage motives. Next, quantitative surveys of both shippers and carriers are conducted to rank those motives.

The study identifies five motives (operational efficiency goal, quick transport solution, sustainability policy, convenience-seeking behavior and secure transport process) for truck-sharing, four critical transport attributes (lower charges for freight, distance travelled, full capacity utilization and environmental recognition), four psychological consequences (monetary savings, greater safety, instant availability of trips and clarification of environmental values), and six core values (secure transport process, being careful of money, ease of doing business, sustainability, status in the community and recognition by customers of shippers).

The qualitative results will help researchers better understand how usage motives influence shippers' willingness to share a truck for transport needs. The quantitative results are useful for ranking truck-sharing motives by their importance.

Based on the findings, managers of carriers can categorize shippers according to their specific needs and thereby customize promotions to attract more shippers.

The findings provide the first, exploratory insights into shippers' motives.

This study aims to analyze the individual and joint effects of institutional support by government and nongovernment institutions on early internationalizing firms’ (EIFs) performance. It also investigated the moderating impact of firm age and size on the institutional support-firms’ export performance relationships.

Data were collected from 705 EIFs in the apparel industry of Bangladesh and analyzed with hierarchical regression.

The positive influence of institutional support on exporting firms’ financial performance is stronger for the joint effect of government and nongovernment assistance than the individual impact. Firms’ size positively moderates the impact of individual government and nongovernment assistance, while age positively moderates their resource-bundling effect.

The findings suggest the necessity of integrating resources from diverse but complementary sources of institutional support for superior export performance. The findings also show the presence of the liability of smallness and liability of newness in the standalone and joint influence of institutional support, respectively.

Firms need to bundle resources obtained from the government (unrequited) and nongovernment (reciprocal) institutional support to overcome the liability of smallness they might encounter while availing of support from only one source.

Distinguishing between government and nongovernment institutional support, this paper sheds light on exporting firms’ resource-bundling mechanism for these two sources of support in the backdrop of an emerging economy. It also offers fresh insights into the critical role of the liabilities of newness and smallness in early internationalization, especially with regard to the home-country institutional environment.

This paper aims to explore the effects of bank diversification (i.e. diversification of income and diversification of assets) on Bangladeshi banks’ profitability.

Using a dynamic panel data model with system generalized methods of moments, the authors examine an unbalanced panel data from 32 banks spanning 318 bank-year observations from 2007 to 2016.

The findings indicate a significant positive association of income diversification and asset diversification on bank profitability. Therefore, the results show that banks can generate profit from diversification of income and diversification of assets.

One of the rare attempts to investigate the relationship between diversification and profitability in Bangladesh’s banking sector is this report. The authors anticipate the results to have major consequences for Bangladeshi bank regulators and other related economies.