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Article
Publication date: 2 August 2024

Mohammad Issa Alhusban, Hashem Alshurafat and Ibrahim N. Khatatbeh

The primary aim of this study is to investigate the integration of generative artificial intelligence, specifically ChatGPT, into workplace L&D practices, exploring the associated…

366

Abstract

Purpose

The primary aim of this study is to investigate the integration of generative artificial intelligence, specifically ChatGPT, into workplace L&D practices, exploring the associated advantages and challenges such integration from an organizational change perspective.

Design/methodology/approach

This study uses a qualitative approach, conducting semi-structured interviews with twelve learning and development (L&D) experts.

Findings

This study indicates that ChatGPT can positively impact L&D by streamlining processes and potentially enhancing employee performance, engagement and satisfaction. However, to mitigate employee resistance, organizations must clearly communicate the necessity and rationale behind the change, involve employees in the implementation process and address trust issues. Key challenges such as overreliance on ChatGPT, AI skill shortages and technology issues like privacy breaches and misinformation must be managed through strong governance frameworks, including policies, guidelines and regular audits.

Research limitations/implications

The study’s scope is confined to semi-structured interviews with L&D experts, potentially limiting its generalizability. Further research could explore the long-term effects and broader implications of ChatGPT integration in different organizational contexts.

Practical implications

By framing GenAI integration within the context of organizational change, this study offers insights into managing the transition effectively by providing guidance for managers on effectively integrating ChatGPT into L&D practices, emphasizing the importance of mitigating potential negative consequences while maximizing benefits.

Social implications

Integrating ChatGPT into organizational L&D has the potential to reshape how employees acquire new skills and knowledge, potentially influencing organizational culture and dynamics. However, careful consideration is required to ensure that the integration process aligns with ethical and social norms, minimizing adverse impacts.

Originality/value

This research contributes foundational insights into the integration of ChatGPT in corporate L&D by researching and understanding the opinions of corporate professionals. It serves as a starting point for organizations to identify challenges in adopting GenAI.

Details

Development and Learning in Organizations: An International Journal, vol. 39 no. 2
Type: Research Article
ISSN: 1477-7282

Keywords

Available. Open Access. Open Access
Article
Publication date: 9 July 2024

Imad A. Moosa and Ibrahim N. Khatatbeh

The primary objective of this paper is to explore the robust determinants influencing the infection rate and case mortality rate of COVID-19 in both developing and developed…

167

Abstract

Purpose

The primary objective of this paper is to explore the robust determinants influencing the infection rate and case mortality rate of COVID-19 in both developing and developed economies. The analysis is conducted using a dataset encompassing 148 countries.

Design/methodology/approach

To achieve this goal, empirical testing utilizes the Sala-i-Martin version of extreme bounds analysis, a method grounded in the cumulative density function. This approach allows for a comprehensive exploration of potential determinants.

Findings

The analysis results reveal that, to a large extent, distinct factors contribute to the infection and mortality rates in developed and developing countries. Notwithstanding these differences, certain common factors emerge, such as the risk environment, the number of tests conducted per million people and the percentage of the population over 65.

Originality/value

Despite acknowledging the potential limitations inherent in official data, this study concludes that the presented results offer valuable insights. The identified determinants, both unique and common, contribute to understanding the dynamics of COVID-19 in diverse economic settings. The information gleaned from this research holds significance for decision-makers involved in combating the ongoing pandemic.

Details

Journal of Business and Socio-economic Development, vol. 4 no. 4
Type: Research Article
ISSN: 2635-1374

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Article
Publication date: 13 November 2023

Jamil Jaber, Rami S. Alkhawaldeh and Ibrahim N. Khatatbeh

This study aims to develop a novel approach for predicting default risk in bancassurance, which plays a crucial role in the relationship between interest rates in banks and…

94

Abstract

Purpose

This study aims to develop a novel approach for predicting default risk in bancassurance, which plays a crucial role in the relationship between interest rates in banks and premium rates in insurance companies. The proposed method aims to improve default risk predictions and assist with client segmentation in the banking system.

Design/methodology/approach

This research introduces the group method of data handling (GMDH) technique and a diversified classifier ensemble based on GMDH (dce-GMDH) for predicting default risk. The data set comprises information from 30,000 credit card clients of a large bank in Taiwan, with the output variable being a dummy variable distinguishing between default risk (0) and non-default risk (1), whereas the input variables comprise 23 distinct features characterizing each customer.

Findings

The results of this study show promising outcomes, highlighting the usefulness of the proposed technique for bancassurance and client segmentation. Remarkably, the dce-GMDH model consistently outperforms the conventional GMDH model, demonstrating its superiority in predicting default risk based on various error criteria.

Originality/value

This study presents a unique approach to predicting default risk in bancassurance by using the GMDH and dce-GMDH neural network models. The proposed method offers a valuable contribution to the field by showcasing improved accuracy and enhanced applicability within the banking sector, offering valuable insights and potential avenues for further exploration.

Details

Competitiveness Review: An International Business Journal, vol. 35 no. 2
Type: Research Article
ISSN: 1059-5422

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Article
Publication date: 22 August 2024

Ibrahim N. Khatatbeh, Hamdi W. Samman, Wasfi A. Al Salamat and Rasmi Meqbel

This study aims to examine the effect of corporate governance (CG) mechanisms on financial fragility in non-financial corporations, using Nishi’s operationalization of Minsky’s…

70

Abstract

Purpose

This study aims to examine the effect of corporate governance (CG) mechanisms on financial fragility in non-financial corporations, using Nishi’s operationalization of Minsky’s financial instability hypothesis. Specifically, the study investigates the influence of board size, board independence, CEO duality and audit quality on the financial fragility of non-financial companies (NFCs).

Design/methodology/approach

Using a panel logit regression model, the authors analyse annual data from (66) NFCs listed on the Amman Stock Exchange, spanning over the period 2015–2021. This methodology enables us to assess the relationships between the identified CG mechanisms and the categorical proxy of financial fragility.

Findings

The findings of this study reveal that a large share of NFCs fall within Minsky’s “Ponzi” classification, indicating elevated levels of financial vulnerability. Remarkably, the analysis demonstrates that larger board sizes and the CEO-Chairman duality exacerbate financial fragility within these firms. Conversely, the study results suggest that board independence and audit quality exhibit limited effects on financial fragility. In addition, profitability, firm size and financial leverage are identified as key predictors of financial fragility.

Originality/value

This study adds to the current literature by using a financial fragility index grounded in Minsky’s financial instability hypothesis. The constructed index is then used to examine specific CG factors in relation to financial fragility, which offers new insights into the dynamics influencing the default exposure of NFCs. Furthermore, the study findings have direct implications for policymakers and stakeholders aiming to enhance CG practices and foster financial stability in the private sector.

Details

International Journal of Islamic and Middle Eastern Finance and Management, vol. 17 no. 6
Type: Research Article
ISSN: 1753-8394

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Article
Publication date: 26 December 2023

Imad A. Moosa, Khalid Alsaad and Ibrahim N. Khatatbeh

This study aims to investigate window dressing as practiced by commercial banks in Kuwait, using monthly aggregate balance sheet data covering the period January 1993 to December…

228

Abstract

Purpose

This study aims to investigate window dressing as practiced by commercial banks in Kuwait, using monthly aggregate balance sheet data covering the period January 1993 to December 2017.

Design/methodology/approach

This study applies the structural time series model to decompose an observed time series into unobserved components based on monthly data covering January 1993 to December 2017 on the consolidated balance sheet of commercial banks in Kuwait.

Findings

The empirical results indicate that Kuwaiti commercial banks indulge in upward window dressing to boost size and liquidity. This kind of behaviour is indicated by a statistically significant rise in assets under the control of banks in December, followed by a statistically significant decline in January. The operation is funded by borrowing, leading to a December rise and a January fall in foreign and other liabilities, which are also under the control of commercial banks.

Originality/value

This study uses a novel methodology to detect window dressing based on the seasonal behaviour of balance sheet items. This study suggests a unified framework for the motives, targets, types and consequences of window dressing and how they are related.

Details

Accounting Research Journal, vol. 37 no. 1
Type: Research Article
ISSN: 1030-9616

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Article
Publication date: 29 August 2023

Syed Waleed Ul Hassan, Samra Kiran, Samina Gul, Ibrahim N. Khatatbeh and Bibi Zainab

This paper aims to investigate the perceptions of financial accountants and both internal and external auditors regarding the impact of corporate governance (CG) and information…

1413

Abstract

Purpose

This paper aims to investigate the perceptions of financial accountants and both internal and external auditors regarding the impact of corporate governance (CG) and information technology (IT) on the detection and prevention of fraud within organizations.

Design/methodology/approach

Primary data were collected from 250 financial accountants, internal auditors and external auditors through questionnaires. The non-probability snowball sampling technique was used for data collection, with the sample t-test, one-way ANOVA and paired sample t-test applied for analysis.

Findings

The results indicate that robust CG practices and IT techniques significantly aid in detecting and reducing fraudulent activities by minimizing opportunities, rationalizations, pressures and capabilities of potential employees to commit fraud. Internal controls also play a significant role in reducing instances of fraud. Notably, ethical officers and ethical training were not perceived as significantly effective in preventing and detecting fraud, leading to a perception that fraudulent practices are prevalent and increasing the risk of future fraudulent activities.

Research limitations/implications

This study recommends the adoption of strong CG practices to identify potential fraud within an organization. Moreover, IT techniques should be tailored to specific needs for effective utilization. Furthermore, the government should increase awareness regarding data provision by departments, organizations and other related personnel. Future research could use secondary data from various regions to expand the literature in this field.

Originality/value

This research uniquely combines three significant factors: CG, IT and forensic accounting in fraud detection and prevention. It contributes to the enhancement of literature about fraud and its preventive and detective measures. The results of this study set the seed for future research, government policymaking and enhanced organizational practices.

Details

Journal of Financial Reporting and Accounting, vol. 23 no. 1
Type: Research Article
ISSN: 1985-2517

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Article
Publication date: 23 July 2024

Sultan Alzyoud, Hashem Alshurafat and Ibrahim N. Khatatbeh

This study aims to explore the factors affecting investment behaviour in cryptocurrencies among Jordanian investors. Specifically, it aims to assess how various motivational and…

201

Abstract

Purpose

This study aims to explore the factors affecting investment behaviour in cryptocurrencies among Jordanian investors. Specifically, it aims to assess how various motivational and behavioural drivers impact the intention to use cryptocurrencies, grounded in the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) framework. The choice of Jordan as the research context is particularly relevant due to the lack of adequate regulations on cryptocurrency investment.

Design/methodology/approach

This study uses a quantitative research approach, using an online survey as the primary method for data collection. The final data set consists of 285 responses collected through a self-administered questionnaire to cryptocurrency users in Jordan. Next, structural equation modelling (SEM) was used to test the developed theoretical framework based on the UTAUT2 model.

Findings

The findings reveal that performance expectancy, trust, hedonic motivation and price value significantly enhance the intention to invest in cryptocurrencies, with performance expectancy acting as a mediator. Effort expectancy is not directly related to behavioural intention; however, it positively impacts performance expectancy, validating the mediation hypothesis. Trust affects both the intention to use and the performance expectancy, reinforcing its role as a mediator in cryptocurrency adoption. Hedonic motivation and price value also positively affect the intention to use cryptocurrency. In contrast, social influence and facilitating conditions do not significantly impact behavioural intention, suggesting that cryptocurrency adoption decisions are less influenced by external opinions or the availability of necessary conditions. The findings also show that the demographic profiles of the cryptocurrency users were young, educated males, which suggests a demographic skew in cryptocurrency usage in Jordan.

Originality/value

This study innovatively adapts the UTAUT2 model, focusing on the mediating role of performance expectancy between effort expectancy, trust, and behavioural intention. This study pioneers by examining the mediation effect of performance expectancy, showing how users' ease in using cryptocurrencies positively affects their belief in positive outcomes, subsequently influencing their behavioural intention to use cryptocurrencies. Moreover, this study sheds light on the factors driving cryptocurrency adoption in developing countries like Jordan. It also underscores the demographic trends in cryptocurrency use and proposes targeted recommendations for policymakers and cryptocurrency platforms to foster more inclusive and informed investment environments.

Details

Studies in Economics and Finance, vol. 42 no. 1
Type: Research Article
ISSN: 1086-7376

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Article
Publication date: 18 April 2022

Ahmed Ali Khatatbeh

This study evaluates the implementation of ISO 9001 using total quality management on the engineering, procurement and construction phases in the Jordanian construction sector.

1071

Abstract

Purpose

This study evaluates the implementation of ISO 9001 using total quality management on the engineering, procurement and construction phases in the Jordanian construction sector.

Design/methodology/approach

A quantitative design has been employed with a total of 132 project team members selected from 5 construction organizations working in Jordan. A close-ended questionnaire was used to gather data which was later evaluated using descriptive and inferential statistics.

Findings

The results show a significant role in project performance, customer satisfaction, project quality, cost-effectiveness, time effectiveness, shared cooperation and motivation of employees. It emphasizes the role of engineering in achieving the ISO 9001 standard. Quality standards in the construction project were also endorsed by 46.2% of participants, while 33.3% responded neutrally. The time effectiveness aspects of ISO 9001 endorsed by 38.5% participants 33.3% participants disagreed. Majority of the managers (61.5%) agreed that poor planning is a major barrier in the engineering phase (p-value, 0.011), followed by the incomplete design (56.4%) as the prime impeding factors linked to the decline of the quality in the construction sector.

Originality/value

With the integration of the ISO 9001 quality standard, project managers can improve the project quality and make it cost-effective. The successful adaptation of the ISO 9001 certification allows the company to not only market its product/service but also internally audit itself for the possible deficits in its work capacity.

Details

Engineering, Construction and Architectural Management, vol. 30 no. 6
Type: Research Article
ISSN: 0969-9988

Keywords

Available. Open Access. Open Access
Article
Publication date: 12 January 2023

Mohamed Ibrahim Mugableh, Eyad Mohammad Malkawi and Mohamed Adnan Hammouri

This study analyzes the impact of the procedures followed by the Central Bank of Jordan during the COVID-19 pandemic on the financial performance of Jordanian banks listed on the…

1439

Abstract

Purpose

This study analyzes the impact of the procedures followed by the Central Bank of Jordan during the COVID-19 pandemic on the financial performance of Jordanian banks listed on the Amman Stock Exchange over the period (2019Q1–2021Q3).

Design/methodology/approach

The panel fixed effect model was used to measure the impact of each of the required reserve ratios and the deferred loans on the profitability of Jordanian banks represented by the return on total assets.

Findings

The results revealed a negative relationship at the significance level of 10% between the required reserve ratio and the return on total assets. Also, there is a negative relationship at the significance level of 5% between the deferred loans and the return on total assets.

Research limitations/implications

The paper recommends the Central Bank of Jordan following a precautionary policy to encounter systematic risks that cannot be eliminated by using diversification.

Originality/value

With the severe impact of the Coronavirus pandemic on the overall economic performance of the national economic sectors and the subsequent negative impact on the living standard of society’s members, this study shows the government’s role represented by the procedures of its monetary authority (Central Bank of Jordan) to mitigate the effects of this pandemic, as well as measuring the impact of these procedures on the financial performance of Jordanian banks listed on the Amman Stock Exchange.

Details

Arab Gulf Journal of Scientific Research, vol. 41 no. 4
Type: Research Article
ISSN: 1985-9899

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Article
Publication date: 4 February 2019

Manjet Kaur Mehar Singh

The purpose of this paper is to investigate and understand academic English language-related challenges in listening and speaking faced by English as a foreign language (EFL…

963

Abstract

Purpose

The purpose of this paper is to investigate and understand academic English language-related challenges in listening and speaking faced by English as a foreign language (EFL) international Master students enrolled in various taught Master programs in a Malaysian university from the viewpoint/lens of 16 lecturers teaching the students.

Design/methodology/approach

This qualitative research relied upon 16 in-depth one-to-one interview sessions with 16 lecturers teaching the taught Master programs at a higher education (HE) institution in Malaysia for data collection. Data collected were coded and categorized according to themes via qualitative analysis software, NVivo.

Findings

It was found that academic English language-related challenges in listening and speaking from the viewpoint of the 16 lecturers are such as lack of discipline content knowledge to communicate, lack of confidence in communicating orally, difficulty in understanding lectures and other oral activities in the classroom, and coping with differences in learning culture.

Research limitations/implications

This study suggests policies and programs to equip lecturers and university administrators to overcome the challenges faced by the students in their academic English language practices especially in listening and speaking to ensure meaningful academic adaptation in the current context.

Originality/value

The uniqueness of this study is that it is a retrospection of the lecturers teaching EFL and English as a second language (ESL) international Master students in taught Master programs in a Southeast Asian country. The focus of the retrospection is on academic English language-related challenges in listening and speaking faced by EFL international Master students who are currently pursuing their Master education at a HE institution in Malaysia.

Details

Journal of Applied Research in Higher Education, vol. 11 no. 2
Type: Research Article
ISSN: 2050-7003

Keywords

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