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With the increasing importance of e-commerce to the economy and people's lives, user-generated content, such as electronic word-of-mouth (eWOM) represented by online reviews, has exploded. On one hand, it is of great significance for review consumers (readers) to identify high-quality ones from a large number of existing reviews to assist their purchase decision. On the other hand, how to use appropriate strategies to make their published reviews more concerned by others is also important to review generators (reviewers). The purpose of this study is to understand the comprehensive relationship among review characteristics, review helpfulness and receiver attention.

This study uses the online movie reviews obtained from the most popular review platform in China to conduct multiple empirical analyses.

The results show that the review helpfulness plays a mediating role between the emotional characteristics of online reviews and the receiver attention, and such a mediating role is more significant among reviewers with rich review expertise. The reviewer's expertise also moderates the impact of review emotions on review helpfulness.

This work studies eWOM receiver involvement, which can ultimately impact product sales, but seldom be investigated in eWOM domain. Therefore, this research can enrich studies on eWOM and provide valuable practical implications as well.

Building on a small body of work, the authors' study aims to investigate some important antecedents of online review characteristics in the Chinese restaurant industry.

Using a data set of restaurant reviews collected from a most popular review platform in China, the authors conduct a series of analyses to examine the influence of travel experience and travel distance on travelers' review characteristics in terms of review rating and media richness. The moderating effect of restaurant price on the influence is also investigated.

Travelers with a longer travel distance and more travel experience tend to provide higher and lower online ratings, respectively, which can be explained by the construal level theory (CLT) and the expectation-confirmation theory (ECT), respectively. Furthermore, these strong feelings can then induce travelers to post enriched reviews with more pictures, more words and more affective words to release consumption tension. Besides, restaurant price can moderate these relationships.

Distinguished from most studies which mainly focus on the consequences of online review characteristics or antecedents of review helpfulness, the authors pay attention to the effects of travelers' individual differences in terms of travel distance and travel experience on travelers' online reviewing behavior. In addition to review rating, the authors also focus on media richness in terms of visual and textual information. The authors' research findings can benefit restaurant consumers and managers for their online word-of-mouth utilization and management.

Many of today’s information and technology systems and environments facilitate inquiry, learning, consciousness-raising and knowledge-building. Such platforms include e-learning systems which have learning, education and/or training as explicit goals or objectives. They also include search engines, social media platforms, video-sharing platforms, and knowledge sharing environments deployed for work, leisure, inquiry, and personal and professional productivity. The new journal, Information and Learning Sciences, aims to advance our understanding of human inquiry, learning and knowledge-building across such information, e-learning, and socio-technical system contexts.

This article introduces the journal at its launch under new editorship in January, 2019. The article, authored by the journal co-editors and all associate editors, explores the lineage of scholarly undertakings that have contributed to the journal's new scope and mission, which includes past and ongoing scholarship in the following arenas: Digital Youth, Constructionism, Mutually Constitutive Ties in Information and Learning Sciences, and Searching-as-Learning.

The article offers examples of ways in which the two fields stand to enrich each other towards a greater holistic advancement of scholarship. The article also summarizes the inaugural special issue contents from the following contributors: Caroline Haythornthwaite; Krista Glazewski and Cindy Hmelo-Silver; Stephanie Teasley; Gary Marchionini; Caroline R. Pitt; Adam Bell, Rose Strickman and Katie Davis; Denise Agosto; Nicole Cooke; and Victor Lee.

The article, this special issue, and the journal in full, are among the first formal and ongoing publication outlets to deliberately draw together and facilitate cross-disciplinary scholarship at this integral nexus. We enthusiastically and warmly invite continued engagement along these lines in the journal’s pages, and also welcome related, and wholly contrary points of view, and points of departure that may build upon or debate some of the themes we raise in the introduction and special issue contents.

Recently, fractional differential equations have been used to model various physical and engineering problems. One may need a reliable and efficient numerical technique for the solution of these types of differential equations, as sometimes it is not easy to get the analytical solution. However, in general, in the existing investigations, involved parameters and variables are defined exactly, whereas in actual practice it may contain uncertainty because of error in observations, maintenance induced error, etc. Therefore, the purpose of this paper is to find the dynamic response of fractionally damped beam approximately under fuzzy and interval uncertainty.

Here, a semi analytical approach, variational iteration method (VIM), has been considered for the solution. A newly developed form of fuzzy numbers known as double parametric form has been applied to model the uncertainty involved in the system parameters and variables.

VIM has been successfully implemented along with double parametric form of fuzzy number to find the uncertain dynamic responses of the fractionally damped beam. The advantage of this approach is that the solution can be written in power series or compact form. Also, this method converges rapidly to have the accurate solution. The uncertain responses subject to impulse and step loads have also been computed and the behaviours of the responses are analysed. Applying the double parametric form, it reduces the computational cost without separating the fuzzy equation into coupled differential equations as done in traditional approaches.

Uncertain dynamic responses of fuzzy fractionally damped beam using the newly developed double parametric form of fuzzy numbers subject to unit step and impulse loads have been obtained. Gaussian fuzzy numbers are used to model the uncertainties. In the methodology using the alpha cut form, corresponding beam equation is first converted to an interval-based fuzzy equation. Next, it has been transformed to crisp form by applying double parametric form of fuzzy numbers. Finally, VIM has been applied to solve the same for the general fuzzy responses. Various numerical examples have been taken in to consideration.

Aero-engine components endure combined high and low cycle fatigue (CCF) loading during service, which has attracted more research attention in recent years. This study aims to construct a new framework for the prediction of probabilistic fatigue life and reliability evaluation of an aero-engine turbine shaft under CCF loading if considering the material uncertainty.

To study the CCF failure of the aero-engine turbine shaft, a CCF test is carried out. An improved damage accumulation model is first introduced to predict the CCF life and present high prediction accuracy in the CCF loading situation based on the test. Then, the probabilistic fatigue life of the turbine shaft is predicted based on the finite element analysis and Monte Carlo analysis, where the material uncertainty is taken into account. At last, the reliability evaluation of the turbine shaft is conducted by stress-strength interference models based on an improved damage accumulation model.

The results indicate that predictions agree well with the tested data. The improved damage accumulation model can accurately predict the CCF life because of interaction damage between low cycle fatigue loading and high cycle fatigue loading. As a result, a framework is available for accurate probabilistic fatigue life prediction and reliability evaluation.

The proposed framework and the presented testing in this study show high efficiency on probabilistic CCF fatigue life prediction and can provide technical support for fatigue optimization of the turbine shaft.

The novelty of this work is that CCF loading and material uncertainty are considered in probabilistic fatigue life prediction.

The ongoing impact of COVID-19 and the subsequent perception of threat have shifted consumer perceptions and evaluations of service experiences. This paper aims to investigate how customers’ service evaluation is shared as customer reviews following the pandemic and the heightened perception of threat. In doing so, this research particularly investigates the shifts in the textual contents of online reviews.

This study used the textual contents in the online reviews posted on Hotels.com for 1,497 hotels in New York City for empirical analysis. In total, 109,190 observations were used for the analysis.

By analyzing actual online review data from an online review platform for hotel services, this study finds that the text reviews generated after the pandemic outbreak tend to contain words with stronger negative emotions. In terms of the pronoun choice, this study further finds that the use of “I” increases while the use of “we” decreases.

This research adds to the existing literature on service evaluation and online customer reviews by showing that there are shifts in the expressions used to communicate service evaluation through online text reviews, including the degree of emotionality and pronoun usage. Because potential customers are likely to rely on online reviews for their own decisions, the findings suggest that it is important for practitioners to be aware of such shifts and respond accordingly.

The purpose of this paper is to design and fabricate a three-dimensional (3D) bionic airflow sensing array made of two multi-electrode piezoelectric metal-core fibers (MPMFs), inspired by the structure of a cricket’s highly sensitive airflow receptor (consisting of two cerci).

A metal core was positioned at the center of an MPMF and surrounded by a hollow piezoceramic cylinder. Four thin metal films were spray-coated symmetrically on the surface of the fiber that could be used as two pairs of sensor electrodes.

In 3D space, four output signals of the two MPMFs arrays can form three “8”-shaped spheres. Similarly, the sensing signals for the same airflow are located on a spherical surface.

Two MPMF arrays are sufficient to detect the speed and direction of airflow in all three dimensions.

The purpose of this paper is to explore snacking behavior and perspectives on healthy and unhealthy food choices among adolescents in Mainland China.

Four focus-group interviews were conducted. Altogether 24 participants were recruited in Changsha, a second-tier city in China, through a convenience sampling process. They were asked to report their snacking behaviors, identify whether certain snacks are healthy or unhealthy and elaborate on factors affecting food choices.

Snacking was prevalent among the participants. The most frequently consumed snacks included fruit, milk and instant noodles. Participants’ evaluations for the healthiness of foods were based on the actual nutritional values of those foods, the effects on growth and body weight and word-of-mouth. Choice of snack was driven mainly by taste, image, convenience and health consciousness.

The finding was based on a non-probability sample. The paper also did not explore the contexts where snacks were consumed.

Parents can make healthy snacks more accessible at home and at schools. Educators can teach adolescents how to read food labels. Schools can increase the availability of healthy snacks on campus. Social marketers can promote healthy snacks by associating them with fun and high taste.

This is the first paper on snacking behaviors among adolescents conducted in a second-tier city in China using focus-group methodology.

While significant efforts have been made to study auction and logistics theories in the context of perishable supply chain trading (PSCT) over the last few years, the consensus has not yet been reached on how best to examine the impact of physical-internet-enabled auction logistics (AL) decisions and processes on dynamic perishable products transactions. The purpose of this paper is to address this gap by investigating the existing situations and identifying future opportunities for both academic and industrial communities.

The relevant literature was sort out along with three dimensions, namely auction mechanism, level of decision and coordination. The methods of field investigation and focus group discussion were also used to explore the factors influencing AL performance.

A number of key findings presented. First, there is an emerging paradigm shift from offline auction to online auction. Robust and resilient AL are needed to fulfill the massive number of orders from different channels while considering dynamic decisions. Second, three-level decisions in AL have been explicitly classified and defined. Various mathematical techniques used in literature vis-à-vis the contexts of AL were mapped. Third, a coordination mechanism that dynamically balances trade-off between logistics efficiency and transaction price was discussed. Lastly, several opportunities for future research were distinguished with coherent connection of research domains and open questions.

This paper not only summaries key themes of current research dimensions, but also indicates existing deficiencies and potential research directions. The findings can be used as the basis for future research in PSCT and related topics.

Based on both quantitative and qualitative analyses, this study revisits public relations (PR) and marketing practitioners' perceptions of PR function and its relationship with marketing function in the digital context.

An online survey targeting 234 PR and marketing practitioners was first conducted, followed by a total of 27 in-depth interviews with PR and marketing practitioners.

Results from the two phases of analysis show that both PR and marketing practitioners perceive market functions as sales-oriented, whereas media relations is interpreted as more of a PR function. Content marketing and influencer marketing via digital communication channels help to enhance the convergence of PR and marketing functions. PR and marketing practitioners believe that PR and marketing functions are integrative, and they are willing to work flexibly for both functions within workplaces.

This study presents a continuum of PR and marketing functions in the digital era that illustrates the role of digital communication in the convergence of PR and marketing functions. The results help to advance the theoretical discussion on both the functional (excellent PR practices and relationship management) and critical (the social role of PR in the participatory culture) approaches of PR in the digital context. Managerial implications are also discussed in addition to the theoretical contributions.