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The Canadair Challenger is a high‐speed, long range airplane designed for the business jet market of the 1980s and 1990s; it is an all new aircraft that incorporates advanced airfoil technology, high by‐pass ratio fan engines, advanced materials, advanced systems and a wide body fuselage to provide interior cabin space consistent with the long range capability.

This article reports the results of a survey of computer database searching activities by business librarians. The survey shows that over half of business librarians search databases other than those related to business subjects, that most searches are for citations to articles, that over half of computer database searches are paid for on a cost recovery basis, and that approsimately seventy percent of business librarians do computer searches for patrons from outside the college or university. Librarians who read this article will probably think of other aspects of this subject which could be studied more thoroughly. The author encourages anyone who is interested, to follow up with another survey or more study on this subject. The author of this article recently conducted a survey to gather data on the educational background, work experience duties, and professional activities of business librarians in colleges and universities. This article discusses the part of the survey which dealt with computer database searching and the databases used by business librarians.

The purpose of this paper is to focus on two questions that are especially pertinent to international marketers. Is a strong ethnic identity (EID) generally incompatible with a globally‐oriented disposition (cosmopolitanism: COS), and to what extent is the EID‐COS relationship stable across cultures and countries? What roles do EID and COS play on consumer behavior alongside key demographic variables, and how do these relationships vary across countries and across consumption contexts?

Using a sample of consumers drawn from eight countries, this study identifies and compares bases for international market segmentation. The antecedent roles of EID, COS, and the four demographics variables on the behaviors associated with nine product categories are examined.

The findings imply that consumers are complementing an identity rooted in their traditional culture with one that is globally‐oriented. The roles played by demographic and psychographic variables varied considerably, not only across product categories, but moreover, across country samples.

The study focuses more on consumer goods and less on intangible services. The sample and sampling approach place some limits on generalizability.

The results provide insights for international managers into when (i.e. product categories) and where (i.e. locations) marketing strategies could be standardized across national frontiers, and when and where these strategies should be customized or “glocalized.”

The paper makes a significant contribution to the international market segmentation literature, demonstrating the variable impact of demographics and identity across consumer behaviors. The findings bolster the notion that many cultures have the innate facility to glocalize, that is, to absorb foreign or global ideas with the best practices and bond these with native customs. The results further imply that globalization takes on many forms throughout the world.

Studies on managers’ awareness level of total quality management (TQM) in the aquaculture industry in Ghana are scarce, if existing at all. The purpose of this paper is to evaluate the awareness level of managers in Ghana’s aquaculture industry about TQM practices and how it is applied in their operations.

In this study, simple random sampling technique was used to select 52 respondents from aquaculture companies in Ghana. The respondents were managers and supervisors who have better understanding of organizational operations and quality management issues. Managers and supervisors considered for the study include quality managers, operational/production managers, supervisors, and also top managers.

The findings from the study depict that respondents’ awareness level about TQM practices and concepts in the aquaculture industry are acceptable and they agree to the fact that TQM is a way of guaranteeing high-quality products and services. The institutions’ main areas of concentration are management leadership, continuous process management, and improvement. Again, the companies’ culture depicts more of a control measure than a prophylactic treatment.

The outcome of this paper will help in comprehending the TQM awareness in the aquaculture industry in Ghana. It will also highlight major areas that managers and supervisors in the industry need education on, in other to enhance their quality skills.

This research is among the first ever known attempts to assess the awareness of TQM concepts and practices in the aquaculture industry in Ghana. It will help improve the quality practices in the industry.

The following is an annotated list of materials dealing with orientation to library facilities and services, instruction in the use of information resources, and computer skills related to information gathering. This is RSR's twelfth annual review of this literature and lists items published in 1985. A few references are not annotated because the compiler could not obtain copies of them for the review.

The following bibliography focuses mainly on programs which can run on IBM microcomputers and compatibles under the operating system PC DOS/MS DOS, and which can be used in online information and documentation work. They fall into the following categories:

By revisiting the agency theory literature, this paper aims to both incrementally advance historical viewpoints and reveal four prominent influences on agency theory: Weber and Simon, The Great Depression, Cooperation and the Chicago School. This is critical given that understanding the history behind the authors’ major theoretical lenses is fundamental to using these theories to explain various phenomena.

Drawing on a plethora of archival sources and following the influence-mapping approach used by other management history scholars, this manuscript synthesizes historical accounts and archival information to provide a clearer picture of the major historical influences in the formation of agency theory.

We shed light on four areas related to management history that helped propel agency theory. Whereas past scholarship has not recognised them as influencers, we find and show how the industrial revolution, unionization, the stock exchange and other management approaches all played a role in the development of agency theory’s core tenants.

We extend upon the influential people and events that shaped agency theory, thus providing a fuller understanding of the theory’s usefulness. Moreover, we fill in gaps enabling scholars to better understand the context in which the core tenants of agency theory were developed.

THE Reference Department of Paisley Central Library today occupies the room which was the original Public Library built in 1870 and opened to the public in April 1871. Since that date two extensions to the building have taken place. The first, in 1882, provided a separate room for both Reference and Lending libraries; the second, opened in 1938, provided a new Children's Department. Together with the original cost of the building, these extensions were entirely financed by Sir Peter Coats, James Coats of Auchendrane and Daniel Coats respectively. The people of Paisley indeed owe much to this one family, whose generosity was great. They not only provided the capital required but continued to donate many useful and often extremely valuable works of reference over the many years that followed. In 1975 Paisley Library was incorporated in the new Renfrew District library service.

BRITISH AIRCRAFT INDUSTRY UNDER INVESTIGATION. Mr Roy Jenkins, (he Minister of Aviation, announced in the House of Commons on December 9 that a Committee under Lord Plowdcn would examine the future place of the aircraft industry in the British economy. Terms of reference of the Plowden Committee are: ‘To consider what should be the future place of the aircraft industry in relation to the economy of the country, taking into account the demands of national defence, export prospects, the comparable industries of other countries, and the relationships of the industry with Government activities in the aviation field; and to make recommendations on any steps and measures necessary’. It is hoped that the Committee will present its findings to the Minister within six months. Speaking on behalf of the British industry, the Society of British Aerospace Companies has welcomed the membership of the Committee and promised every support to enable it to complete its task expeditiously.