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1 – 10 of 195Chien‐Yuan Chen and Chris Webster
The purpose of this paper is to explore the idea of transplanting the institution of homeowner associations or similar to existing urban neighbourhoods in order to correct…
Abstract
Purpose
The purpose of this paper is to explore the idea of transplanting the institution of homeowner associations or similar to existing urban neighbourhoods in order to correct imbalances in patterns of incentives and responsibilities that threaten the liveability and sustainability of cities.
Design/methodology/approach
The paper compares a recent published proposal for privatising existing neighbourhoods with the current Taiwan Government's attempt to assist shops on retail streets to create their own micro‐governance associations. The paper takes a strongly normative approach, using propositions from economic theory.
Findings
The paper identifies several crucial factors in designing an institution for privatising existing commercial neighbourhoods; notably the usage of coercive power and the efficient alignment of property rights.
Research limitations/implications
The discussion in the paper rests on a small number of case studies in Taiwan and on qualitative information collected by interviews with key informants. This information is sufficient to illustrate our normative theoretical arguments about institutional design.
Practical implications
The paper offers some useful insights for public officials and private entrepreneurs seeking solutions to the problem of regeneration using voluntary urban neighbourhoods management.
Originality/value
The paper is the first published work to explore the adoption of homeowner associations in commercial neighbourhoods. It is one of the few papers to analyse the issues arising, using an institutional framework based on the new institutional economics.
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Arno Haslberger and Chris Brewster
This paper seeks to review and explore the relatively neglected notion of the adjustment of expatriate families to living abroad with the aim of developing a new model that can be…
Abstract
Purpose
This paper seeks to review and explore the relatively neglected notion of the adjustment of expatriate families to living abroad with the aim of developing a new model that can be used for future research.
Design/methodology/approach
The paper draws on the few studies of the topic that have been carried out, but widens the search to include evidence from the related adjustment and family stress literature to create a new model of the process. Using the ideas of stressors, strains and hassles, capabilities, and shared meanings, the paper examines the situation of the expatriate family and explores how families can adjust to life in another country.
Findings
By adopting a salutogenic approach and incorporating insights from these other literatures, the paper shows that family adaptation is a complex and many‐faceted process. It is a process that greater awareness on the part of the family and the organization can improve.
Research limitations/implications
With the help of the model of family adjustment the paper points to systematic gaps in studies on expatriate families and outlines a consequent research agenda.
Practical implications
Awareness is a crucial element in adjustment. The paper shows that awareness by the family can alleviate problems, and that organizations employing members of the family can assist in the adjustment process for the family.
Originality/value
The contribution of the paper comes in its attempt to encompass what is known about expatriate family adaptation directly with a wider view of family adjustment. This provides both a practical framework for future research and some practical implications.
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Margaret Webster, Alan P. Muhlemann and Chris Alder
Presents work that addresses the issue of decision support for the operational management of subcontract manufacture. Theoretical study has been combined with empirical research…
Abstract
Presents work that addresses the issue of decision support for the operational management of subcontract manufacture. Theoretical study has been combined with empirical research and practical industrial investigation with regard to distributed manufacturing systems which incorporate subcontract manufacturing arrangements. There has been a particular focus on the study of resource planning and scheduling for subcontract manufacture in SMEs in the UK electronics assembly industry. This work led to the analysis, modelling, implementation and test of an object‐oriented advisory system to assist with scheduling for this domain which demonstrated the utility of a proposed concept of captivity‐based scheduling. Contemporary research in this area and existing commercial decision support solutions for manufacturing planning, scheduling and control in SMEs have been explored. Concludes that current commercial software systems for subcontract manufacture are underdeveloped. Further argues that software development tools and platforms are increasingly available to facilitate the creation of practical decision support systems for distributed organizational forms of manufacture.
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This paper will discuss two problems that have plagued the literature on the Ward-Domar-Vanek labor-managed firm (LMF) model, the perverse supply response problem and the horizon…
Abstract
Purpose
This paper will discuss two problems that have plagued the literature on the Ward-Domar-Vanek labor-managed firm (LMF) model, the perverse supply response problem and the horizon problem. The paper also discusses the solution to the horizon problem and the alleged “solution” of a membership market.
Design/methodology/approach
This is a conceptual paper so it analyzes the two problems and shows how they can be resolved. It also shows how one alleged “solution” (membership market) is based on several conceptual mistakes about the structure of rights in a democratic firm.
Findings
The perverse supply response is based on the assumption that the members of a democratic firm can expel for no cause some members when it would benefit the remaining members. It is shown that the same perverse behavior happens conceptually and historically in a conventional firm under the same assumptions. The horizon problem is resolved by the system of internal capital accounts (ICAs) that has been independently invented at least four times.
Research limitations/implications
The idea of a democratic firm is quite often dismissed by conventional economists: “At first it seems like a good idea but unfortunately it is plagued by structural problems such as the perverse supply response and the horizon problem.” Hence it is important to see that the first is not a problem under ordinary assumptions and that the second is a solved problem.
Practical implications
The perverse supply response problem can be reproduced in a conventional firm under similar assumptions, and the horizon problem is real problem for social or common ownership firms but is solved in the Mondragon-type worker cooperatives by the system of ICAs. This has been known and published since the early 1980s, but conventional economists ignore the solution and still cite it as an inherent structure problem of a democratic firm.
Originality/value
It has not been previously shown in the LMF literature that the perverse supply response can be reproduced in a conventional corporation under similar assumptions since the maximand for the conventional firm is not total market value but that value per current shareholder. The solution to the horizon problem using ICAs has long been “known” but never acknowledged in the conventional literature as if it was a necessary feature of workplace democracy. The idea of a membership market is analyzed and criticized.
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Paul Blyton, Edmund Heery and Peter Turnbull
Presents 35 abstracts from the 2001 Employment Research Unit Annual conference held at Cardiff Business School in September 2001. Attempts to explore the theme of changing…
Abstract
Presents 35 abstracts from the 2001 Employment Research Unit Annual conference held at Cardiff Business School in September 2001. Attempts to explore the theme of changing politics of employment relations beyond and within the nation state, against a background of concern in the developed economies at the erosion of relatively advanced conditions of work and social welfare through increasing competition and international agitation for more effective global labour standards. Divides this concept into two areas, addressing the erosion of employment standards through processes of restructuring and examining attempts by governments, trade unions and agencies to re‐create effective systems of regulation. Gives case examples from areas such as India, Wales, London, Ireland, South Africa, Europe and Japan. Covers subjects such as the Disability Discrimination Act, minimum wage, training, contract workers and managing change.
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Hanyoung Go, Myunghwa Kang and SeungBeum Chris Suh
The purpose of this study is to discuss how consumers accept advanced artificial intelligence (AI) robots in hospitality and tourism and provide a typology and conceptual…
Abstract
Purpose
The purpose of this study is to discuss how consumers accept advanced artificial intelligence (AI) robots in hospitality and tourism and provide a typology and conceptual framework to support future research on advanced robot applicability.
Design/methodology/approach
This research reviews current cases of AI use and technology acceptance model (TAM) studies and proposes a framework, interactive technology acceptance model (iTAM), to identify key determinants that stimulate consumer perceptions of advanced robot technology acceptance.
Findings
The main constructs and types of advanced robots were identified by reviewing TAM studies and AI robots that are currently used in the tourism and hospitality industry. This research found that as technologies tested in TAM studies have been improved by highly interactive systems, increased capability and a more user-friendly interface, examining perceived interactivity of technology has become more important for advanced robot acceptance models. The examples of advanced robot uses indicate that each machine learning application changes the robots’ task performance and interaction with consumers. Conducting experimental studies and measuring the interactivity of advanced robots are vital for future research.
Originality/value
To the authors’ knowledge, this is the first study on how consumers accept AI robots with machine learning applications in the tourism and hospitality industry. The iTAM framework provides fundamental constructs for future studies of what influences consumer acceptance of AI robots as innovative technology, and iTAM can be applied to empirical experiments and research to generate long-term strategies and specific tips to implement and manage various advanced robots.
旅游和酒店业机器人的机器学习:交互式技术接受模型(iTAM)–前沿研究
目的
这项研究旨在讨论消费者如何在酒店和旅游业中接受先进的人工智能(AI)机器人, 并提供类型学和概念框架来支持有关先进机器人适用性的未来研究。
设计/方法/方法
这项研究回顾了AI使用和技术接受模型(TAM)研究的当前案例, 并提出了一个框架, 即交互式技术接受模型(iTAM), 以识别能够激发消费者对先进机器人技术接受程度的认知的关键因素。
结果
通过回顾当前在旅游和酒店业中使用的TAM研究和AI机器人, 本文确定了高级机器人的主要结构和类型。研究发现, 由于TAM中的技术已通过高度互动的系统, 增强的功能以及更友好的用户界面进行了改进, 因此, 对于先进的机器人接受模型而言, 检查感知技术交互性已变得越来越重要。先进的机器人使用案例表明, 每个机器学习应用程序都会改变机器人的任务性能以及与消费者的互动。进行实验研究和测量高级机器人的交互性对于将来的研究来说是至关重要的方向。
创意/价值
这是关于消费者如何在旅游和酒店业中接受具有机器学习应用程序的AI机器人的首次研究。iTAM框架为将来的研究提供了基础结构, 以了解哪些因素会影响消费者对AI机器人作为创新技术的接受程度。iTAM亦可以用于实证实验和研究, 以提供实施和管理各种先进机器人的长期策略和具体技巧。
关键词
iTAM,机器学习,人工智能机器人, 技术接受, 感知交互性, 人工智能机器人的类型
纸张类型概念纸
文章类型
概念性文章
El Machine Learning (Aprendizaje Automático) de robots en turismo y hotelería: Modelo de Aceptación de Tecnología Interactiva (iTAM): tecnología de punta
Objetivo
El objetivo de este estudio, es analizar la aceptación que tienen los robots avanzados de Inteligencia Artificial (IA) por parte de los consumidores de hoteles y turismo y proporcionar una tipología y un marco conceptual para apoyar la investigación futura sobre la aplicabilidad avanzada de estos robots.
Diseño/metodología/enfoque
Esta investigación, revisa los casos actuales de uso de IA y estudios del Modelo de Aceptación de Tecnología (TAM) y propone: el Modelo de Aceptación de Tecnología Interactiva (iTAM) para identificar los determinantes clave que estimulan las percepciones del consumidor sobre la aceptación avanzada de la tecnología de robots.
Resultados
Los principales prototipos de robots avanzados se identificaron mediante la revisión de los estudios TAM y de IA sobre robots que se utilizan actualmente en la industria del turismo y la hostelería. Esta investigación, encontró que a medida que las tecnologías testadas en los estudios TAM, se han mejorado mediante la incorporación de sistemas altamente interactivos, aumentando la capacidad y mejorando la usabilidad de la interfaz; se ha vuelto más importante examinar la interactividad percibida de la tecnología para los modelos avanzados de aceptación de robots. Los ejemplos de usos avanzados de robots, indican que cada aplicación de aprendizaje automático varía el rendimiento de la tarea de los robots y la interacción con los consumidores. La realización de estudios experimentales y la medición de la interactividad de los robots avanzados son vitales para futuras investigaciones.
Originalidad/valor
Este es el primer estudio sobre como los consumidores del sector turístico y hotelero aceptan los robots de IA basado en aplicaciones de machine learning (aprendizaje automático). El marco iTAM proporciona constructos fundamentales para futuros estudios sobre los factores que influyen en el consumidor a la hora de aceptar los robots de IA como tecnología innovadora. iTAM se podría aplicar a experimentos empíricos e investigaciones con el objetivo de generar estrategias a largo plazo y consejos específicos para implementar y administrar varios robots avanzados.
Palabras clave
iTAM, Aprendizaje automático, Robot de inteligencia artificial, Aceptación de tecnología, Interactividad percibida, Tipo de robot IA
Tipo de papel Papel conceptual
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Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and…
Abstract
Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and shows that these are in many, differing, areas across management research from: retail finance; precarious jobs and decisions; methodological lessons from feminism; call centre experience and disability discrimination. These and all points east and west are covered and laid out in a simple, abstract style, including, where applicable, references, endnotes and bibliography in an easy‐to‐follow manner. Summarizes each paper and also gives conclusions where needed, in a comfortable modern format.
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Considers how higher education administrators can utilize student outcomes assessment information in decision making. Defines student outcomes assessment as any institutional…
Abstract
Considers how higher education administrators can utilize student outcomes assessment information in decision making. Defines student outcomes assessment as any institutional action which attempts to determine the degree to which students collectively attain the intended learning outcomes of the institution. Develops a conceptual framework based on Simon’s bounded rationality decision‐making model and Provus’s discrepancy evaluation model. Identifies specific constraints involved in the process of gathering, analysing, reporting and using student outcomes assessment information in decision making at the strategic, managerial and operational levels. Discusses various uses to which student outcomes assessment information can be put, as identified in the literature, such as identification of problems, development of a context for a decision, inducing closure, and promoting or selling a decision. Finally, discusses several factors affecting the utilization of such assessment information and develops implications for administrative practice.
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