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Article
Publication date: 1 November 2003

Kristien Van Laere and Aime´ Heene

Globalisation is transforming the competitive environment of small and medium‐sized firms. Because these firms are competing with their larger counterparts in an economy where…

4181

Abstract

Globalisation is transforming the competitive environment of small and medium‐sized firms. Because these firms are competing with their larger counterparts in an economy where collaboration is increasingly central to organisational effectiveness, one must pay more attention to the social networks that organisations rely on. This article focuses on the relational perspective and describes the characteristics of embedded relationships that firms have to pay attention to in order to survive.

Article
Publication date: 1 November 2003

Tauno Keka¨le and Riita Viitala

Introduces the special issue on learning in networks. Attempts to answer whether a network is capable of learning and, if so, how this learning could be described, and asks if it…

992

Abstract

Introduces the special issue on learning in networks. Attempts to answer whether a network is capable of learning and, if so, how this learning could be described, and asks if it should be seen instead as a tool – a learning forum – for learning by individuals, groups and organizations.

Details

Journal of Workplace Learning, vol. 15 no. 6
Type: Research Article
ISSN: 1366-5626

Keywords

Article
Publication date: 3 April 2009

Karin Tollin and Richard Jones

This paper aims to address two issues facing marketing management: firstly, the need to make marketing a more central function of the firm; and secondly to explore ways in which…

4870

Abstract

Purpose

This paper aims to address two issues facing marketing management: firstly, the need to make marketing a more central function of the firm; and secondly to explore ways in which marketing can be more innovative.

Design/methodology/approach

The logic of marketing management as practised by corporate marketing executives (CMEs) is investigated. Logics describe the sensemaking activities of managers which help explain the disparate ways in which marketing managers approach similar marketing problems. The paper develops a framework for analysing managerial decision making. The research applies a grounded theory technique and 15 personal in‐depth interviews are carried out with top managers in marketing (CMEs) in three financial services companies, three telecommunications and IT companies, and nine pharmaceutical companies.

Findings

The results suggest four main logics, i.e. performance, communication, stakeholder and innovation. These are then defined in terms of management and marketing capabilities.

Research limitations/implications

The paper develops a framework in which to examine the use of logics in marketing management. In the actual survey the authors examined only a relatively small sample of organisations in a few industries, but in considerable depth. The research does however give the basis for a more quantitative study to generalise the existence of these logics and investigate their links with company performance.

Practical implications

This paper gives important managerial insights into the ways in which managers' logics both limit and provide opportunities for managerial action. The findings will help managers become more reflexive towards the tacit assumptions they make about the business environment, the tasks that they undertake and the capabilities that they need to develop.

Originality/value

The paper represents a new and unique way of addressing marketing management. Management logics and sensemaking have been studied in the management literature but their repercussions for marketing managers have not been fully explored. The paper paves the way for further research into the role of marketing logics in influencing managerial action.

Details

European Journal of Marketing, vol. 43 no. 3/4
Type: Research Article
ISSN: 0309-0566

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