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Article
Publication date: 21 September 2022

Mayssa Bougherra, Abdul Khalique Shaikh, Cuneyt Yenigun and Houchang Hassan-Yari

This study aims to examine the relationship between political regimes and e-government performance, with a focus on governments’ perspectives of e-government. First, the authors…

Abstract

Purpose

This study aims to examine the relationship between political regimes and e-government performance, with a focus on governments’ perspectives of e-government. First, the authors use United Nations (UN) E-government Development Index (EGDI) to establish the current patterns of e-government performance across different regime types, and then develop their own typology of the various perspectives of different political regime types to e-government adopted in the literature. The purpose of this study is to explore the relationship between e-government performance and regime types.

Design/methodology/approach

This study adopts a mixed-method research approach that involves quantitative (statistical databases) as well as qualitative (interviews) methods to go beyond the statistics and obtain interpretations of explored patterns of e-government performance and regime types. The research instruments for this study include the Jupyter open-source software used for drawing the relevant correlations, and validating the results using expert interviews.

Findings

The results of the analysis support the research hypothesis that democracies have better e-government implementation than autocracies. The findings suggest that the type of a political regime has an influence on the conceptualization of e-government, the implementation of its practices and subsequently the assessment of its performance.

Research limitations/implications

This study relies on the UN EGDI and data from previous literature. the UN Index only measures the supply side of government outputs without taking into consideration their impact on citizens, which does not provide a holistic view of the whole picture. Therefore, the UN EGDI rankings do not necessarily imply citizen satisfaction or improved e-government.

Practical implications

From a practice point of view, this study gives information to government leaders as well as technical experts on how the political regime influences the government’s performance in e-government. In fact, this paper bridges the gap between theory and practice by calling policymakers to take different regime worldviews and motivations into consideration before setting e-government strategies or even assessing e-government performance. Considering the current global digital transformation, it should be ensured that practitioners take these regime specifications into consideration. In the long term, the results of this research will prove that setting up e-government or e-participation platforms is not enough as technology alone is not enough to strengthen democracy or let alone stimulate citizen engagement. When dealing with e-government initiatives, the focus should be broadened beyond the technological aspect and take the social and political motivations of governments into consideration.

Social implications

From a theoretical standpoint, this study calls for a more holistic e-government performance indicator that could take the regime perspectives into consideration and integrate them into its evaluation process. An indicator that can accommodate the different objectives pursued by different regime types. This could also be achieved by setting two indicators with each one matching the perspective of the specific regime type, which takes us to Ashby’s “Law of Requisite Variety” (1991). The Law of Requisite Variety states that “the system must possess as much regulatory variety as can be expected from the environment” (Ashby, 1956). This law has some implications for this study. It implies that the regime worldview influences the requisite variety depending on the political context where e-government is being implemented. Because we have two regime worldviews, we need to have at least two responses (in this case indicators) that consider the variety of political contexts. Therefore, through appreciating the differences between these two worldviews, this study recommends using the Law of Requisite Variety to investigate the influence of political regimes on e-government. In the same way, in our repertoire of responses, we should not assume that one discipline has the answer but have a variety of cross-disciplinary responses.

Originality/value

The contribution of this study lies in going beyond the statistical analyses of the UN EGDI to come up with possible interpretations of the reasons why political regimes differ in their e-government performance and what could be the reasons behind such variations. Based on analyzing correlations between e-participation performance and regime types, and interviews with experts, two different e-government perspectives could be identified: one for democracies and one for autocracies. Through identifying the relationship between these perspectives and the e-government performance of each regime type, this study provides governments and policy makers with new evidence that different regime types have different motivations for developing their e-government performance. Hence, e-government policies and strategies ought to match particular political contexts.

Details

International Journal of Organizational Analysis, vol. 31 no. 7
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 20 October 2023

Abdul Rehman Shaikh

This study aims to identify the enablers of supply chain resilience (SCR) through a literature review and expert panel input in the context of Pakistan and the post-pandemic era…

Abstract

Purpose

This study aims to identify the enablers of supply chain resilience (SCR) through a literature review and expert panel input in the context of Pakistan and the post-pandemic era. This study also aims to categorize and rank the identified enablers using expert panel input.

Design/methodology/approach

A review of the extant literature was conducted to investigate and identify the factors that contribute to SCR. The relative ranking of the enablers was carried out by a group of industry and academic experts. The expert panel was convened to compare the main categories and each enabler in pairs and to score the enablers using triangular fuzzy numbers.

Findings

This study identified 16 critical SCR enablers. Using the fuzzy analytic hierarchy process (AHP), these enablers were divided into three groups and analyzed. The results show that financial enablers, technology enablers and then social enablers are prioritized when it comes to SCR in emerging markets. The robustness of the ranking of enablers is tested through sensitivity analysis.

Practical implications

The results shall be helpful for policymakers and managers to understand the important enablers and also help allocate resources to important enablers. Managers will be able to formulate strategies to achieve SCR in an uncertain environment.

Originality/value

This is one of the first attempts to identify and rank the enablers of SCR in an emerging economy context.

Details

Benchmarking: An International Journal, vol. 31 no. 10
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 17 September 2019

Shaikh Hamzah Abdul Razak

Zakat has a strong humanitarian and social-political value. Zakat occupies a central role in Islamic fiscal policy and operations. At the same time, it does not preclude the use…

3731

Abstract

Purpose

Zakat has a strong humanitarian and social-political value. Zakat occupies a central role in Islamic fiscal policy and operations. At the same time, it does not preclude the use of modern tools and techniques in raising the state revenues. Islam provides its own comprehensive approach how the state can raise its revenue and how the revenue should be spend. Zakat is collected from those who are qualified and distributed to the eight recipients as identified in the Quran. Waqf instrument plays an important role in Muslim societies as its support the aged, the poor, the orphans through provision of education, training and business activities. The creation of waqf is strongly advocated, especially the creation of cash waqf in view of the expensiveness of land as waqf. There are collaboration efforts for cash waqf and zakat collection being done through Islamic banks and takaful. The paper aims to discuss these issues.

Design/methodology/approach

The data were source from the inland revenue, government agencies and state religious authorities, interviews, articles and conference reviews, as well as economic reports and later transcribe into charts and figures.

Findings

Its shows the efficiency of wealth distribution according to the Islamic principles and application of the financial inclusion in the Islamic society.

Research limitations/implications

The limitation is in verifying the accuracy of data gathering from the government agencies.

Social implications

The study can be used in financial inclusion through the application of zakah and waqf being applied to alleviate poverty.

Originality/value

The research is an extended work done on zakah and waqf in Islamic wealth distribution.

Details

International Journal of Sociology and Social Policy, vol. 40 no. 3/4
Type: Research Article
ISSN: 0144-333X

Keywords

Article
Publication date: 25 October 2022

Abdul Rehman Shaikh and Khalil Ahmed Channa

The purpose of this paper is to identify drivers and deterrents to sustainable procurement (SP) via field-level inquiry in the context of public sector higher education institutes…

Abstract

Purpose

The purpose of this paper is to identify drivers and deterrents to sustainable procurement (SP) via field-level inquiry in the context of public sector higher education institutes in an emerging economy like Pakistan.

Design/methodology/approach

Unstructured interviews guided by the interview guide were conducted. The participants were selected via purposive sampling. A three-step process was carried out for data analysis. The first-order codes were generated from the views expressed by the informants. The descriptive codes (second-order categories) were developed, providing insights into the main factors. These codes helped to generate the third-order themes related to drivers and deterrents of SP.

Findings

The results reveal that interdepartmental cooperation is the most discussed driver, followed by government regulations. The most noted deterrents include a lack of interdepartmental cooperation, a lack of environmental laws and resistance to change. The participants have highlighted interdepartmental coordination as both a driver if available and a deterrent if not available.

Social implications

The identified drivers and deterrents shall help the managers and policymakers as a guide while transitioning from traditional procurement to SP.

Originality/value

With the increased focus of the higher education commission Pakistan on implementing green practices in higher educational institutes, this study proposes the understanding of a systematic and holistic view of SP by proposing a theoretical framework.

Details

Journal of Public Procurement, vol. 22 no. 4
Type: Research Article
ISSN: 1535-0118

Keywords

Article
Publication date: 28 February 2023

Abdul Rehman Shaikh, Asad Qazi, Imran Ali and Andrea Appolloni

This paper aims to identify, using a literature review and expert panel input, what impedes organizations from implementing sustainable procurement, particularly in an emerging…

1046

Abstract

Purpose

This paper aims to identify, using a literature review and expert panel input, what impedes organizations from implementing sustainable procurement, particularly in an emerging economy context.

Design/methodology/approach

The extant literature review was carried out to explore and identify the barriers to sustainable procurement. Using interpretive structural modeling (ISM), the authors established a contextual relationship among the 22 identified barriers. These barriers are then classified into different categories, using the matrice d’impacts cross-multiplication appliqúe an classment (MICMAC) technique, based on their driving and dependence power.

Findings

The findings improve our understanding of the critical barriers and their direct and indirect effect on each other in obstructing sustainable procurement practices. The study is the first of its kind in identifying the barriers to sustainable procurement and developing a hierarchical relationship among barriers using an integrated ISM–MICMAC methodology based on data from an emerging economy (Pakistan). With a focus on sustainable practices, this study also responds to the United Nations Sustainable Development Goals.

Practical implications

The results of the hierarchical model help understand which barriers are the most crucial to be fixed immediately (i.e. absence of environmental laws and lack of consumer pressure) and how different barriers could influence each other, specifically in emerging economies. The practitioners can use the findings to make more informed decisions to mitigate the crucial barriers that could impede their goals of sustainable procurement.

Originality/value

The study is the first of its kind to identify the barriers to sustainable procurement and develop a contextual relation and hierarchical framework in the Pakistani context.

Details

International Journal of Emerging Markets, vol. 19 no. 11
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 17 August 2021

Abir Al-Harrasi, Abdul Khalique Shaikh and Ali Al-Badi

One of the most important Information Security (IS) concerns nowadays is data theft or data leakage. To mitigate this type of risk, organisations use a solid infrastructure and…

1557

Abstract

Purpose

One of the most important Information Security (IS) concerns nowadays is data theft or data leakage. To mitigate this type of risk, organisations use a solid infrastructure and deploy multiple layers of security protection technology and protocols such as firewalls, VPNs and IPsec VPN. However, these technologies do not guarantee data protection, and especially from insiders. Insider threat is a critical risk that can cause harm to the organisation through data theft. The main purpose of this study was to investigate and identify the threats related to data theft caused by insiders in organisations and explore the efforts made by them to control data leakage.

Design/methodology/approach

The study proposed a conceptual model to protect organisations’ data by preventing data theft by malicious insiders. The researchers conducted a comprehensive literature review to achieve the objectives of this study. The collection of the data for this study is based on earlier studies conducted by several researchers from January 2011 to December 2020. All the selected literature is from journal articles, conference articles and conference proceedings using various databases.

Findings

The study revealed three main findings: first, the main risks inherent in data theft are financial fraud, intellectual property theft, and sabotage of IT infrastructure. Second, there are still some organisations that are not considering data theft by insiders as being a severe risk that should be well controlled. Lastly, the main factors motivating the insiders to perform data leakage activities are financial gain, lack of fairness and justice in the workplace, the psychology or characteristics of the insiders, new technologies, lack of education and awareness and lack of management tools for understanding insider threats.

Originality/value

The study provides a holistic view of data theft by insiders, focusing on the problem from an organisational point of view. Organisations can therefore take into consideration our recommendations to reduce the risks of data leakage by their employees.

Details

International Journal of Organizational Analysis, vol. 31 no. 3
Type: Research Article
ISSN: 1934-8835

Keywords

Open Access
Article
Publication date: 12 October 2022

Asad Ali Qazi, Andrea Appolloni and Abdul Rehman Shaikh

The aim of this paper is to investigate the role of the stakeholder's relationship with supply chain resilience (SCR) and organizational performance (OP) using the lens of…

5039

Abstract

Purpose

The aim of this paper is to investigate the role of the stakeholder's relationship with supply chain resilience (SCR) and organizational performance (OP) using the lens of stakeholder theory in the manufacturing and service industry. Investigating the supply chain community in Pakistan, this paper explores the relationship between SCR, OP and the stakeholder's relationship (including customers and suppliers).

Design/methodology/approach

A partial least square (PLS) – structural equation modeling (SEM) technique using SmartPLS 3.3.3 was used to test the hypotheses. Data were collected through a survey (questionnaire) completed by 202 supply chain representatives. All respondents were supply chain professionals working in different organizations in Pakistan.

Findings

The findings of the study revealed that supplier relationship (SR) and customer relationship (CR) have a positive and significant impact on SCR and a positive and significant relationship between SCR and OP. A positive and significant relationship between customer relationship and OP was also noted. The mediating role of SCR is also found positive and significant.

Practical implications

The outcomes of the study will help managers to strengthen SCR through relationship management. The study is also helpful to increase OP through stakeholder management.

Originality/value

This study empirically tests an inclusive model with a PLS-SEM technique where SCR plays a mediating role in the mechanism, which is crucial since the supplier and customer (stakeholder) relationship has been never tested to gauge the OP by positioning SCR as a mediator while using the lens of stakeholder theory.

Details

International Journal of Emerging Markets, vol. 19 no. 7
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 7 January 2019

Fekri Ali Shawtari, Mohamed Ariff and Shaikh Hamzah Abdul Razak

The purpose of this paper is to examine the determinants of bank margins in the Yemeni banking sector for Islamic and conventional banks. The first objective is to investigate…

Abstract

Purpose

The purpose of this paper is to examine the determinants of bank margins in the Yemeni banking sector for Islamic and conventional banks. The first objective is to investigate whether there is a significant difference between the margins of conventional and Islamic banks. The second objective is to examine whether efficiency represents an influential factor in determining bank margins for Islamic and conventional banks controlling for other micro and macro variables.

Design/methodology/approach

Using a data set of banks in Yemen for the post-liberalisation period from 1996 to 2011, the study utilises panel data with unbalanced observations for 16 banks, of which four are Islamic banks and the remainder conventional banks. Parametric and non-parametric techniques are complemented by dummy variable regression using random effects. Panel fixed effects regression was also undertaken as a robustness check.

Findings

The paper finds that the overall bank margin in Yemen has steadily decreased during the observation period with the exception of the year 2011. The parametric and non-parametric results show that the bank margins are significantly higher for conventional banks than for Islamic banks. The results provide evidence that bank margins are related to neither types of efficiency, but are affected by capitalisation, size, the opportunity cost of the reserve and liquidity, although the impact is shaped differently for Islamic and conventional banks.

Practical implications

The paper provides a basis for regulators and bankers for assessing the viability of the banking sector and proposes policies to restructure the industry to enhance its performance.

Originality/value

This paper adds value to the literature for the Yemeni banking sector and extends the previous research on the determinants of bank margins by focusing on the impact of efficiency on bank margins. Also, it compares the Islamic banks with different types of conventional banks in Yemen in their margins trend.

Details

Journal of Islamic Accounting and Business Research, vol. 10 no. 1
Type: Research Article
ISSN: 1759-0817

Keywords

Article
Publication date: 7 January 2019

Kumaraguru Mahadevan

The purpose of this paper is to present the research carried out on the development of a conceptual framework termed as the reverse collaboration framework (RCF) to provide supply…

2011

Abstract

Purpose

The purpose of this paper is to present the research carried out on the development of a conceptual framework termed as the reverse collaboration framework (RCF) to provide supply chain (SC) visibility and information sharing to practitioners in a reverse logistics (RL) operations.

Design/methodology/approach

The research methodology used in this research is a combination of concept mapping, and the extension of the work of other researchers (deductive approach) to develop a RCF that connects tools, techniques, systems and RL processes.

Findings

This research shows that by integrating tools, systems, tools and techniques with RL processes by means of the RCF will increase performance and productivity of a RL operations. This is demonstrated by applying the RCF to a consumer electronics business that proves that the time taken for the end to end RL operations is reduced by 20%.

Research limitations/implications

The RCF has been demonstrated with the data from a consumer electronics organisation. Literature points out that there are many different mathematical models for RL across a number of industries. Thus, at this stage, it is not clear if the RCF developed in this research will work in other industries, such as the newspaper, plastic bottles and online retailers industry where product returns are high. This research work can be extended in developing an IT solution by future researchers that can be linked to the main ERP system of an organisation.

Practical implications

SC managers can use the RCF in the extended form of an IT solution to manage the RL operations of their organisations.

Originality/value

There is a lack of research in the space of reverse collaboration in the broader field of SC management. This paper has fulfilled that gap.

Details

International Journal of Productivity and Performance Management, vol. 68 no. 2
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 10 May 2013

Bhathika Perera, Abdul Shaikh and Niraj Singh

The literature on the use of Community Treatment Orders (CTOs) is primarily focused on people without intellectual disabilities. This paper aims to explore how CTOs are used in…

Abstract

Purpose

The literature on the use of Community Treatment Orders (CTOs) is primarily focused on people without intellectual disabilities. This paper aims to explore how CTOs are used in people with intellectual disability in the UK.

Design/methodology/approach

An audit was conducted among Consultant Psychiatrists in intellectual disability psychiatry in Nottinghamshire Healthcare NHS Trust. Each consultant was asked to provide information on demographic data of their patients on CTOs, reasons for being on a CTO, conditions specified, patients' capacity to consent and their understanding of their CTOs. Conditions of CTOs were analysed using thematic analysis.

Findings

There were 17 CTOs done for patients with intellectual disability from November 2008 to May 2011. Mean age was 38 with a range of 20‐59. All patients had a mild or moderate intellectual disability. Only a small percentage of patients had a diagnosis of schizophrenia. More than 50 per cent had a diagnosis of pervasive developmental disorder (PDD). All patients had behavioural problems as a reason for being on a CTO. About one third of patients did not have any understanding of their CTOs. Themes of conditions were focused on providing a structured life to prevent relapse of the mental disorder.

Originality/value

This paper highlights that CTOs are used differently in the intellectual disability population. CTOs are adapted to use for patients with behavioural challenges and PDD in an intellectual disability population. This contrasts with its common use to manage non‐compliance with medication in patients with schizophrenia in the general adult population. This paper also suggests the main themes of conditions which clinicians can use when deciding on CTO conditions.

Details

Advances in Mental Health and Intellectual Disabilities, vol. 7 no. 3
Type: Research Article
ISSN: 2044-1282

Keywords

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