Journal of Innovative Digital Transformation , Open Access
Issue(s) available: 2 – From Volume: 1 Issue: 1, to Volume: 1 Issue: 2
Chatbot dynamics: trust, social presence and customer satisfaction in AI-driven services
Badrea Saleh Al-OrainiThis study investigated the factors that influence customer satisfaction with AI-driven services by focusing on chatbot agents. The conceptual model included psychological and…
A framework for aligning e-government initiatives with the sustainable development goals
Fredrick Ishengoma, Deo ShaoThis paper proposes a framework that aligns e-government initiatives with the Sustainable Development Goals (SDGs).
Strategic technological innovation investment: enhancing resilience in the age of digital transformation
Cagatay Catal, Gorkem Kar, Murat ZaraliIn the current business landscape, organizations are increasingly investing in digital transformation initiatives such as the adoption of artificial intelligence, cloud computing…
Digital and analogical discretion: an exploratory study of Italian street-level bureaucrats
Rebecca Paraciani, Roberto RizzaThe article examines how street-level bureaucrats (SLBs) manage the digital bureaucratic relationship in dealing with customer needs and the technological innovations introduced…
SMEs’ digital maturity: analyzing influencing factors and the mediating role of environmental factors
Edwin Omol, Paul Abuonji, Lucy MburuThis study investigates the relationships among various dimensions influencing the digital maturity of small- and medium-sized enterprises (SMEs). A novel variable, namely SMEs'…
Exploring the Internet of Things adoption in the Fourth Industrial Revolution: a comprehensive scientometric analysis
Diana Teresa Parra-SánchezThis study examines the adoption of the Internet of Things (IoT) within the Fourth Industrial Revolution (4IR) context, using a comprehensive scientometric analysis to map the…
ISSN:
2976-9051e-ISSN:
2976-906XISSN-L:
2976-9051Online date, start – end:
2024Journal’s owner:
Saudi Electronic University Institute of Research and StudiesOpen Access:
open accessEditors:
- Dr. Ali Alammary
- Dr. Abdulaziz Alhubaishy