Innovation & Management Review: Volume 17 Issue 1 , Open Access

The effect of innovation and strategic planning on enhancing organizational performance of Dubai Police

Mohammed Saleh Alosani, Rushami Yusoff, Hassan Al-Dhaafri

The purpose of this study is to examine empirically the joint effect of innovation and strategic planning on organizational performance of Dubai Police.

The landscape of public service innovation in Indonesia: A comprehensive analysis of its characteristic and trend

Arif Budy Pratama

The purpose of this paper is to provide a comprehensive analysis of Indonesia’s public service innovation drawn from the top 99 nominees of the national competition for public…

Effectuation theoretical debate: systematic review and research agenda

Suzi Elen Ferreira Dias, Edson Sadao Iizuka, Eduardo Pinto Vilas Boas

The purpose of this paper is to understand the theoretical discussion of effectuation since the seminal paper in 2001 and to propose an agenda for future studies.

Knowledge-intensive business services and innovation performance in Brazil

Juliana Bonomi Santos

The purpose of this paper is to identify the way different economic sectors in Brazil use knowledge-intensive business services (KIBS) and explore which features of KIBS use are…

The determinants of customer loyalty in the Indonesian ride-sharing services: offline vs online

Adi Kuswanto, Sundari Sundari , Ashur Harmadi, Dwi Asih Hariyanti

This study aims to analyze the effect of service quality on trust, satisfaction and loyalty by adopting two models, namely, conventional service quality model from Parasuraman and…

The impact of lead users on innovation success: The mediating impact of knowledge sharing case of IT companies

Reem Marzouki, Wafa Belkahla

The purpose of this paper is to study the impact of lead users (LUs) on innovation success by proposing and validating an integrative model that links LUs, innovation success and…