Journal of Tourism Analysis: Revista de Análisis Turístico: Volume 27 Issue 2 , Open Access

Transformational leadership and the European Foundation for Quality Management model in five-star hotels

Silvia Portela Maquieira, Juan José Tarí, José F. Molina-Azorín

This work analyses quality management (through the European Foundation for Quality Management-EFQM-model) and transformational leadership in hotels in Spain.

Regional tourism axes identification using GIS and TOPSIS model (Case study: Hormozgan Province, Iran)

Mousa Pazhuhan, Narges Shiri

This paper aims to identify and determine regional tourism axes in Hormozgan Province, Iran, as a region with significant potential

Experiences of community-based tourism in Romania: chances and challenges

Kinga Xénia Havadi Nagy, Ana Espinosa Segui

The purpose of this paper is to analyse community-based tourism (CBT) initiatives in the post-socialist rural Romania in terms of the holism of the tourist project and the…

Perceptions of tourism: a study of residents' attitudes towards tourism in the city of Girona

Sira Vidal Rua

Socio-cultural impacts of tourism have been widely researched within a social exchange theoretical framework, yet it seems that this theory could be neglecting those more…

Benefit segmentation of a summer destination in Uruguay: a clustering and classification approach

Gonzalo Perera, Martin Sprechmann, Mathias Bourel

This study aims to perform a benefit segmentation and then a classification of visitors that travel to the Rocha Department in Uruguay from the capital city of Montevideo during…

Cláusulas abusivas en contratos de transporte aéreo de personas: doctrina jurisprudencial sobre el cargo por remisión de tarjeta de embarque

Cristina Cano Ortega

Este artículo tiene por objeto analizar uno de los casos más importantes en los últimos años en los que se han declarado nulas ciertas cláusulas abusivas incluidas por las…

La cesión de uso de viviendas con fines turísticos: algunos aspectos fiscales

Patricia Díaz Rubio

La utilización de plataformas colaborativas, que intermedian en la cesión de uso de viviendas con fines turísticos, ha originado: por una parte, que se adopten medidas con el…

Will this search end up with booking? Modeling airline booking conversion of anonymous visitors

Misuk Lee

Over the past two decades, online booking has become a predominant distribution channel of tourism products. As online sales have become more important, understanding booking…

Application of a gender perspective in tourism research: a theoretical and practical approach

Cristina Figueroa-Domecq, Mónica Segovia-Perez

This paper aims to present a conceptual model that identifies and relates the different approaches and thematic areas in the research area of tourism and gender.