European Journal of Training and Development: Volume 42 Issue 3/4

Older workers’ education and earnings among OECD countries

Doo Hun Lim, Shin-hee Jeong, Sangok Yoo, Min Hee Yoo

The purpose of this study is to identify to what extent individual-level factors (age, gender, participation in formal and non-formal education and levels of skills use at work…

Perceptions of customer service orientation, training, and employee engagement in Jamaica’s hospitality sector

Karen R. Johnson, Sunyoung Park, Kenneth R. Bartlett

The purpose of this study is to examine the relationship between service orientation, customer service training and employee engagement of firms in the hospitality sector of the…

A critical discourse on tacit knowledge management and the performative agenda: Implications for industry training and development

John Garrick

This paper examines the relationship between the tacit knowledge held by learning and development professionals and performance measurement regimes of post-modern organisations.

Gender-segregated labour spaces and social capital – does context matter?

Corina Sheerin, Caitriona Hughes

This research aims to explore the role of social capital and specifically networks in role, and career development for women within two very distinct gender-segregated contexts of…

Home to work spillover and turnover intentions: The mediating role of training and development practices

Jenny Sok, Robert Jan Blomme, Melanie De Ruiter, Debbie Tromp, X.D. Lub

This paper aims to investigate the relationship between home-to-work spillover, measured as positive and negative home–work interference (HWI) and turnover intentions, as well as…

Examining the role of work context, transfer design and transfer motivation on training transfer: Perspective from an Indian insurance industry

Ashutosh Muduli, Deepti Raval

Research on training transfer in India in general and insurance sector in specific adopting case study method is largely absent. This study aims to address this gap by adopting a…