Management Research Review: Volume 33 Issue 5

Dimensions of service quality in grocery retailing: a case from Turkey

Ömer Torlak, Cevahir Uzkurt, Müjdat Özmen

The purpose of this paper is to determine the difference between service quality dimensions of supermarkets and discount stores.

Cross‐cultural differences in evaluating product characteristics: motion pictures

Desislava Budeva

The purpose of this paper is to analyse culture and its influence on the way people evaluate different movie characteristics such as budget, stars, being a sequel, and genre.

Validation of the moral competency inventory measurement instrument: Content, construct, convergent and discriminant approaches

Daniel E. Martin, Benjamin Austin

The purpose of this paper is to introduce practitioners to the appropriate use of measures of unethical behaviour, evaluate the use of integrity‐related assessments for use in…

Use of analytic network process in selecting knowledge management strategies

Selçuk Perçin

In order to maintain competitive advantage, companies need to have and manage successful knowledge management (KM) strategies which are difficult to imitate. However, various…

The journey from market orientation to firm performance: A comparative study of US and Taiwanese SMEs

Mike Chen‐Ho Chao, John E. Spillan

This paper aims to investigate the link between market orientation and performance of US and Taiwanese small‐ and medium‐sized enterprises (SMEs). This study is primarily centred…

Factors of new venture performance in Russia

Galina Shirokova, Alexander Shatalov

The purpose of this paper is to discover factors of new ventures performance in Russia and to combine them in a model which describes the influence of these factors on the…

The impact of “green‐collar workers” on organizations

Diane M. Harvey, Susan M. Bosco, Gregory Emanuele

The purpose of this paper is to develop a better understanding of the presence of “green‐collar workers” in organizations, including whether their perception of the organization…

The effect of product market strategies on the financial and ownership structures of firms

Onur Arugaslan, Sherry L. Jarrell

The purpose of this paper is to test whether product market strategies have any effect on managerial shareholdings, leverage usage and firm diversification.