International Journal of Lean Six Sigma: Volume 4 Issue 2

Six Sigma's critical success factors and toolbox

Vasileios Ismyrlis, Odysseas Moschidis

The purpose of this paper is to put forward and classify the critical success factors (CSF) of Six Sigma implementation, as well as the tools‐techniques that it utilizes in all…

Impact of corporate culture on the adoption of the Lean principles

Sanjay Bhasin

Empirical evidence suggests corporate culture and change contribute to every Lean failure. Whilst the prevailing research implies that successful Lean implementations lead to a…

An empirical analysis on Six Sigma implementation in service organisations

Ayon Chakraborty, Tan Kay Chuan

Since its introduction by Motorola in the 1980s, Six Sigma and its philosophy have found widespread application in many manufacturing and service industries. It is felt that there…

Improvement of claim processing cycle time through Lean Six Sigma methodology

Shri Ashok Sarkar, Arup Ranjan Mukhopadhyay, Sadhan Kumar Ghosh

In the service sector, reduction of cycle time is one of the key issues. Among various approaches, Lean Six Sigma became very popular as it provides the organisation the desired…

Lean Six Sigma and digitize procurement

Bernardo Nicoletti

The purpose of this paper is to demonstrate how the lean Six Sigma method can be applied to procurement, processes where there is an extensive use of information technology and…

A model for applying lean thinking to value creation

Rania A.M. Shamah

The purpose of this paper is to provide guidance for the management of supply chains in order to increase the likelihood of lean thinking being generally adopted for the purposes…