International Journal of Lean Six Sigma: Volume 12 Issue 4

Guest editorial

Benny Tjahjono, Jiju Antony, Hui Ming Wee

Role of Lean Six Sigma in the Indian MSMEs during COVID-19

Mrigendra Nath Mishra, Ashutosh Mohan, Arghya Sarkar

The purpose of this study is to explore the advantages and obstacles of implementing Lean Six Sigma in Indian MSMEs during or post-COVID-19. The following research also elaborates…

Impact of lean six sigma at pharmacy unit on hospital profitability before and during Covid-19 pandemic

A. Heri Iswanto

The purpose of this paper is to compare the impact of lean six sigma (LSS) implementation carried out in a pharmaceutical unit on the profitability of outpatient and inpatient…

Six sigma in health-care service: a case study on COVID 19 patients’ satisfaction

Kaja Bantha Navas Raja Mohamed, Palaninatha Raja M., SharmilaParveen S., John Rajan A., Ranjitham Anderson

The purpose of this paper is to determine the major influencing factors for the COVID 19 patients’ satisfaction with a six sigma framework model and to explore the successful…

Lean Six Sigma as an organizational resilience mechanism in health care during the era of COVID-19

Gaganpreet Singh Hundal, Senthilkumar Thiyagarajan, Manal Alduraibi, Chad Matthew Laux, Sandra L. Furterer, Elizabeth A. Cudney, Jiju Antony

The purpose of this study was to investigate how Lean Six Sigma (LSS) may help mitigate the impact of COVID-19 within health care environments. The goals of this study were to…

Lean thinking in service digital transformation

Jorge Julião, Marcelo Calvete Gaspar

The COVID-19 pandemic situation has imposed changes in the way many services are being provided. The purpose of this paper is to explore the use of lean thinking and digital…

The application of Lean Six Sigma and supply chain resilience in maritime industry during the era of COVID-19

Yugowati Praharsi, Mohammad Abu Jami’in, Gaguk Suhardjito, Hui Ming Wee

This study aims to apply a Lean Six Sigma framework to support continuous improvement in the maritime industry (shipbuilding, logistics services and shipping companies) during…

Challenges and action plans in construction sector owing to COVID-19 pandemic – a case in Indonesia real estates

Elia Oey, Jason Lim

All industry has been facing tremendous pressure since the beginning of 2020 owing to COVID-19 crisis, including real estate construction. The research is a case study…

An integrated spherical fuzzy AHP multi-criteria method for Covid-19 crisis management in regarding lean six sigma

Ezgi Demir, Hakan Turan

The Covid-19 pandemic has caused disruptions in many businesses. A difficult process has been experienced for businesses caught unprepared for this situation. The purpose of the…