American Journal of Business: Volume 16 Issue 1

Student and Employer Perceptions of Desirable Entry‐level Operations Management Skills

Daniela Gabric, Kathleen L. McFadden

The purpose of this study is to determine whether there is a significant difference between employers and students on their perceptions of the importance of skills and traits…

Best Practice Customer Value and Satisfaction Cultures

Michael S. Garver, Robert L. Cook

To use customer value and satisfaction data effectively, the company culture must embrace, support, and encourage customer value and satisfaction initiatives. The purpose of this…

Advanced Manufacturing Technology Investment Patterns

Kenneth K. Boyer

This study presents a longitudinal analysis of patterns of investment in advanced manufacturing technologies (AMT) and financial performance. Investments in AMT from fifty…

Strategies Used by Small Business Entrepreneurs

Robert N. Lussier, Matthew C. Sonfield, Joel Corman, Mary McKinney

This descriptive study of 184 small firms identified strategies most frequently used by their managers. These strategies were identified using the Entrepreneurial Strategy Matrix…

People, Prose, and Processors: The Haworth College of Business Electronic Portfolio Project

Pam Rooney, Alan Rea

This article describes the origin, design, and implementation of the Haworth College of Business Electronic Portfolio Project, a curricular innovation that is one of the key…

The Impact of Nonbusiness Majors in a Business Core Course

Peggy D. Brewer, Vernon L. McGlone, Teresa A. McGlone, Virgil L. Brewer

Most four‐year business degree programs have a common body of knowledge (CBK) or “business core,” composed of courses from all the major disciplines in the business curriculum…

Personality Differences and Computer Related Stress in Business Students

Elizabeth R. Towell, Joachim Lauer

There has been long‐term interest in the processes that affect human‐computer interaction, particularly those causing stress. Computer related stress has previously been…