International Journal of Organizational Analysis: Volume 29 Issue 4

Intellectual capital of SMEs in Thailand: an employee behavioural measurement instrument

Khahan Na-Nan, Suteeluck N. Kanthong, Kattikamat Khummueng, Auemporn Dhienhirun

Intellectual capital (IC) is an important factor to push and drive organisations to achieve competitive advantages and growth. This study aims to develop and test an instrument to…

The mediating role of job satisfaction and affective commitment in the relationship between internal marketing practices and customer orientation

Adel Mahmoud Al Samman, Abdelnasser Taha Ibrahim Mohammed

This paper aims to examine the nature of the relationship between internal marketing (IM) and customer orientation, with the mediating role of job satisfaction and affective…

Mindfulness, remote engagement and employee morale: conceptual analysis to address the “new normal”

Laxmiprada Pattnaik, Lalatendu Kesari Jena

The purpose of this paper is to explore the inter-linkages of mindfulness, remote engagement and employee morale as a solution to new normal, during the turbulent times of the…

Corporate social responsibility impacts on Palestinian and Jordanian consumer purchasing

Mohammad Alawamleh, Saro Giacaman

This paper aims to investigate the relationship between customer social responsibility (CSR) and consumer purchasing behaviour (CPB) in terms of consumer awareness of CSR and…

Understanding knowledge sharing through the working practices

Rocco Agrifoglio, Paola Briganti, Luisa Varriale, Concetta Metallo, Maria Ferrara

Building upon the practice-based framework, this paper aims to focus on working practices for understanding how knowledge is transferred among health-care professionals within…

Abusive supervision and workplace deviance: the role of negative reciprocity

Guglielmo Faldetta

This study aims to explore the process that, from abusive supervision, leads to the different kinds of workplace deviant behaviors, using the norm of negative reciprocity as the…

Do big data-driven HR practices improve HR service quality and innovation competency of SMEs

Surabhi Verma, Vibhav Singh, Som Sekhar Bhattacharyya

Today, big data (BD) is considered as a crucial investment for firms to stay competitive. However, the human resource (HR) function within small- and medium-sized enterprises…

Effects of rectors’ narcissism on academics’ silence and commitment in the context of public universities

Mohamed Mousa, Walid Chaouali, Mohammed Aboramadan, Rami Ayoubi, Hala Abdelgaffar

This paper aims to focus on academics’ in four public universities located in Egypt to explore the effect of narcissistic leadership on affective, continuance and normative…

The impact of knowledge management capabilities on innovation in entrepreneurial companies in Jordan

Ramiz Qandah, Taghrid Saleh Suifan, Ra'ed Masa'deh, Bader Yousef Obeidat

The purpose of this research is to identify and clarify the important variables in knowledge management capabilities that affect product/service innovation in entrepreneurial…

Impact of psychological capital (PsyCap) on affective commitment: mediating role of affective well-being

Neuza Ribeiro, Manish Gupta, Daniel Gomes, Nelia Alexandre

The purpose of this study is to examine the mediating role of affective well-being (AWB) in the relationship between psychological capital (PsyCap) and affective commitment.

Solving intra-group conflicts by supporting employees’ identification and commitment

Zoltán Krajcsák

The purpose of this study is to demonstrate how employee commitment and identification affect the intra-group conflicts and to demonstrate the moderator role of some dimensions of…

The impact of equity sensitivity on mental health, innovation orientation, and turnover intention in the Hungarian and Indian contexts

Sumita Rai, Eszter Megyeri, Klára Kazár

Economic turbulence brings a significant impact in the mental health of workforce on both developed and developing countries. The purpose of this paper is to explore the impact of…

Suitability of the high performance organization framework for Egyptian ICT companies: a replication study

Mohammed Azmy Ateia, Saneya Abdelfattah El Galaly, André de Waal

The purpose of this paper is to answer the research question “Is the high-performance organization (HPO) Framework suitable for non-governmental private sector organizations…

When workplace bullying spreads workplace deviance through anger and neuroticism

Sadia Jahanzeb, Tasneem Fatima, Dirk De Clercq

With a basis in affective events theory, this study aims to investigate the mediating role of anger in the relationship between employees’ exposure to workplace bullying and their…