International Journal of Event and Festival Management: Volume 12 Issue 1

Exploring the drivers of organizational citizenship behaviors (OCB) among corporate meeting attendees

Chachaya Yodsuwan, Athitaya Pathan, Kenneth Butcher

Corporate meetings are a large sector of the global meetings, incentive, convention and exhibition (MICE) industry. However, regular attendance and productive participation by…

Training for event volunteers: factors influencing event managers' resource allocation decision-making

Jacqueline Leigh, Grant Cairncross, Matthew Lamont

Managing special events which utilise volunteer labour presents unique challenges due to the time-bound and infrequent nature of events, coupled with the non-traditional…

Customers' experience of purchasing event tickets: mining online reviews based on topic modeling and sentiment analysis

Krzysztof Celuch

In search of creating an extraordinary experience for customers, services have gone beyond the means of a transaction between buyers and sellers. In the event industry, where…

Assessing residents’ perceptions of urban placemaking prior to hosting a major cultural event

Nicholas Wise, Jelena Đurkin Badurina, Marko Perić

More research is needed to consider residents’ perceptions prior to hosting large-scale events. This paper contributes new insight on residents’ perceptions of placemaking…

“Doing gender” in critical event studies: a dual agenda for research

Katherine Dashper, Rebecca Finkel

To introduce critical gender theory to events studies and set an agenda for research in this area. This paper focuses on various contexts, approaches and applications for “doing…

Some like it hot? Elite female athlete perspectives on competing in extreme climatic conditions at world championship sports events

Pauline Zeiler, Richard Shipway

This paper explores perspectives of elite female athletes competing at world championship sports events, hosted in extreme climatic conditions. From the athlete perspective, it…