Journal of Hospitality and Tourism Technology: Volume 9 Issue 1

A qualitative attraction ranking model for personalized recommendations

Thara Angskun, Jitimon Angskun

This paper aims to find a way to personalize attraction recommendations for travelers. The research objective is to find a more accurate way to suggest new attractions to each…

eVisa’s impacts on travel and tourism: the case of Turkey

Kadir Çakar, Nadzeya Kalbaska, Ali Inanir, Tuba Şahin Ören

The purpose of this study was to investigate eVisa applications. eVisa is a service that falls under eTourism, whose growing use can be attributed to its ability to simplify the…

The effect of promotional mix on hotel performance during the political crisis in the Middle East

Ra’ed Masa’deh, Omar Alananzeh, Ali Tarhini, Oroub Algudah

This paper aims to investigate the effects of promotional mix in terms of advertisement, website and direct sale on job performance during the political crisis in the Middle East.

What determines tourist adoption of smartphone apps?: An analysis based on the UTAUT-2 framework

Anil Gupta, Nikita Dogra, Babu George

This study aims to identify factors affecting tourists’ intention of using travel apps installed in their smartphones.

Marketing effectiveness of hotel Twitter accounts: the case of Saudi Arabia

Mansour Talal Alansari, Natalia Velikova, Tun-Min (Catherine) Jai

The purpose of the study is to investigate the relationship between consumers’ attitudes toward hotel Twitter accounts and attitudes toward hotel brands, booking intentions and…

A model of tourists’ loyalty: the case of Airbnb

Lidija Lalicic, Christian Weismayer

Airbnb, a popular peer-to-peer accommodation platform, exceeds the yearly revenue of hotel chains, such as Marriot and Hilton. However, the reason why consumers engage with…

EWOM towards homestays lodging: extending the information system success model

Hamid Rizal, Soffri Yussof, Hanudin Amin, Ku Chen-Jung

Drawing from DeLone and McLean’s Theory of Information System Success, this study aims to develop a theoretical model of electronic word of mouth (eWOM) for the homestay lodging.

Intelligent agent technology: The relationships with hotel food procurement practices and performance

Omar Alsetoohy, Baker Ayoun

This paper aims to empirically investigate the influence of the intelligent agent technology (IAT) on hotels’ food procurement practices (FPPRs) and food procurement performance…

Creating strategic relationships with online travel agents to drive hotel room revenue: An OTA perspective

Carola Raab, Orie Berezan, Natasa Christodoulidou, Lan Jiang, Stowe Shoemaker

Hoteliers are often frustrated by the significant fees charged for bookings by Online Travel Agents (OTAs), and they try to encourage more direct bookings that circumvent the OTA…