Journal of Hospitality and Tourism Technology: Volume 15 Issue 3

The uneven impact of the COVID-19 pandemic on domestic tourist flows: what does mobile phone data tell us?

Ana Condeço-Melhorado, Juan Carlos García-Palomares, Javier Gutiérrez

The COVID-19 pandemic has significantly impacted global tourism, with international travel bearing the burden of restrictions. Domestic tourism has also faced substantial…

Estimating restaurants’ unconstrained demand: a systematic approach to reducing structural bias in forecast accuracy measures

Jing Ma

The diffusion of technologies from other sectors, and innovations in kitchen equipment, fueled structural changes within the foodservice industry. However, this change comes at a…

Aligning restaurants and artificial intelligence computing of food delivery service with product development

Shu-Hua Wu, Edward C.S. Ku

This study aims to analyze how restaurants' collaboration with mobile food delivery applications (MFDAs) affects product development efficiency and argues that technological…

The antecedents and consequences of task–technology fit of facial recognition payment systems in the restaurant industry: cultural differences

Jinkyung Jenny Kim, Jungsun (Sunny) Kim, Kyu-Hyeon Joo, Jinsoo Hwang

The purpose of this study is to investigate the key predictors and outcomes of task–technology fit (TTF) of facial recognition payment systems with the moderating role of cultural…

Examining Turkish travellers’ non-immersive virtual heritage tour experiences through stimulus–organism–response model

Hande Akyurt Kurnaz, Onur Cüneyt Kahraman, Alper Kurnaz, Ozan Atsız

This study aims to examine how travellers’ non-immersive virtual heritage authenticity, sense of presence and virtual tour satisfaction stimulate their behavioural intentions…

Embracing the ChatGPT revolution: unlocking new horizons for tourism

Ji Shi, Minwoo Lee, V.G. Girish, Guangyu Xiao, Choong-Ki Lee

This study aims to investigate tourists’ attitudes and intentions regarding the usage of Chat Generative Pre-trained Transformer (ChatGPT) for accessing tourism information…

The relations among the dimensions of 3D-printed food: a case of Z and Y generations’ preferences

Pınar Şenel, Hacer Turhan, Erkan Sezgin

Three-dimentional (3D) food printers are innovative technologies that contribute to healthy, personalized and stainable nutrition. However, many consumers are still vigilant about…

Influence of social media communication on consumer purchase decisions: do luxury hotels value perceived brand authenticity, prestige, and familiarity?

Wang Qing, Asif Ali Safeer, Muhammad Saqib Khan

This paper aims to examine the influence of social media communications, particularly firm-generated content (FGC) and consumer-generated content (CGC) on predicting consumer…

Smart tourism destinations: an overview of current research trends and a future research agenda

Dogan Gursoy, Simone Luongo, Valentina Della Corte, Fabiana Sepe

This study aims to provide an overview of the evolution of knowledge on smart destinations and identify the key issues addressed in the smart destination research domain, the main…