Journal of Strategy and Management: Volume 9 Issue 4

Exploring strategic execution: A case study on the use of the balanced scorecard within an Irish hospital

Meabh Smith, John Loonam

Globally and particularly in Ireland, reduced expenditure on healthcare along with increasing pressure to increase patient throughput and improved performance against standards…

Long-term performance of firms: a review and research agenda

Aleksey Martynov, Nader Shafti

The paper reviews existing empirical research where long-term performance (LTP) of firms is the dependent variable. The purpose of this paper is to structure and classify the…

To downsize or not to downsize – what does the empirical evidence suggest?

Michael Carriger

There has been much written about the effects of downsizing on the financial health and the valuation of companies that engage in this practice. But this literature is fragmented…

The role of absorbed slack and potential slack in improving small business performance during economic uncertainty

Ali Omar Jifri, Paul Drnevich, Larry Tribble

While previous strategy research has provided significant attention to resource slack and its important roles in firm performance, particularly through strategic agility and…

Increasing customer loyalty and customer intimacy by improving the behavior of employees

André de Waal, Béatrice van der Heijden

One of the most important characteristics of high-performance organizations is that these organizations always aim at servicing their customers as best as possible. In practice…

Dynamic capabilities: towards an organizing framework

Mubarak Mohamud, David Sarpong

The purpose of this paper is to stimulate, shape and extend current discourse on the relevance of dynamic capabilities on firm competitiveness.