Worldwide Hospitality and Tourism Themes: Volume 10 Issue 1

Editorial

Richard Teare, Norma D’Annunzio-Green

Cornerstones of talent management as a strategic priority in the hospitality

Norma D’Annunzio-Green

This paper aims to introduce the theme issue and the rationale for the theme issue question: Is talent management a strategic priority in the hospitality sector?

A dialogic reframing of talent management as a lever for hospitableness

Allan Ramdhony, Norma D’Annunzio-Green

The purpose of this paper is to consider how the talent of hospitableness can be transposed to commercial settings without a wholesale erosion of its altruistic and moral core and…

Strategic talent management: A macro and micro analysis of current issues in hospitality and tourism

Maura Sheehan, Kirsteen Grant, Thomas Garavan

The purpose of this paper is to provide an academic viewpoint on contemporary factors associated with talent management (TM) in the hospitality and tourism sector.

Building customer centricity in the hospitality sector: the role of talent management

Peter Reilly

The purpose of this paper is to consider how talent management can be a strategic lever to enable the development of a customer-centric culture in the hospitality sector.

Talent management, emotional labour and the role of line managers in the Scottish hospitality industry: A roundtable discussion

John Bratton, Sandra Watson

The purpose of this paper is to explore the role of line managers (LMs) in managing talent and emotional labour (EL) in the Scottish hospitality industry.

The role of talent development in environmentally sustainable hospitality: A case study of a Scottish National Health Service conference centre

Andrew Bratton

The purpose of this paper is to examine the role of strategic talent development in supporting environmental management in the hospitality sector, as well as exploring its…

HR transformation within the hotel industry: building capacity for change

Helen Francis, Tom Baum

This study aims to identify recent trends in the strategic repositioning of the human resources (HR) function within the hotel industry, and to explore challenges facing HR…

Talent management practices in small- and medium-sized enterprises in the hospitality sector: An entrepreneurial owner-manager perspective

Kai Li Chung, Norma D’Annunzio-Green

This paper aims to examine talent management (TM) practices in small- and medium-sized enterprises (SMEs) within the hospitality industry. Specifically, the views of SME…

Conclusion: is talent management a strategic priority in the hospitality sector?

Norma D’Annunzio-Green

The purpose of this paper is to provide a conclusion to the theme issue question “Is talent management a strategic priority in the hospitality sector?”

Reflections on the theme issue outcomes: Is talent management a strategic priority in the hospitality sector?

Norma D’Annunzio-Green, Richard Teare

The purpose of this paper is to profile the WHATT theme issue “Is talent management a strategic priority in the hospitality sector?” with reference to the experiences of the theme…