The TQM Journal: Volume 34 Issue 1

Guest editorial

Manish Gupta, Jiju Antony, Jacob Kjær Eskildsen

Examining the structural relationship between employee branding, TQHRM and sustainable employability outcome in Indian organized retail

Urmila Jagadeeswari Itam, Merla Swetha

The purpose of the study is to examine the structural relationships of employee branding (EB), total quality human resource management (TQHRM) and sustainable employability…

Addressing strategic human resource management practices for TQM: the case of an Indian tire manufacturing company

Pratima Verma, Vimal Kumar, Ankesh Mittal, Pardeep Gupta, Sung Chi Hsu

This study aims to identify SHRM (strategic human resource management) essential practices for the TQM (total quality management) program regarding an Indian tire manufacturing…

Exploring human resource work design, learning mechanism and TQM: through the lens of activity theory and contextual learning theory

Suchitra Ajgaonkar, Netra Neelam, Abhishek Behl, Le Trung Dao, Le Dang Lang

This research examines the effects of the context on the relationship between work design, learning mechanism and total quality management (TQM). The exploratory study examines…

Mastering continuous improvement (CI): the roles and competences of mid-level management and their impact on the organisation's CI capability

Steven Robert Fannon, Jose Eduardo Munive-Hernandez, Felician Campean

This paper establishes a comprehensive basis for understanding the roles and competences of mid-level management and their influence on the effectiveness of continuous improvement…

The new concept of quality in the digital era: a human resource empowerment perspective

Hadi Balouei Jamkhaneh, Arash Shahin, Sahar Valipour Parkouhi, Reza Shahin

This study aims to identify the drivers of human resource empowerment in understanding the new concept of Quality 4.0 in the digital era.

Does employees' perception towards mobile human resource management application quality affect usage intention? A moderated-mediation analysis

Amit Shankar

Mobile human resource management application (mHRM app) has emerged as an innovative solution to manage human resources. However, the performance of the application is…

Impact of soft TQM practices on employee work role performance: role of innovative work behaviour and initiative climate

Nitin Simha Vihari, Mohit Yadav, Tapan Kumar Panda

The purpose of this paper is to investigate the effect of soft total quality management (TQM) practices on employee work role performance in the manufacturing sector of United…

The framework of talent analytics using big data

Arnold Saputra, Gunawan Wang, Justin Zuopeng Zhang, Abhishek Behl

The era of work 4.0 demands organizations to expedite their digital transformation to sustain their competitive advantage in the market. This paper aims to help the human resource…

Impact of human resource management practices on TQM: an ISM-DEMATEL approach

Priyanka Pandey, Nishant Agrawal, Teena Saharan, Rakesh D. Raut

The theory-building around the quality of human resources has received extensive attention in recent years. Numerous quantitative studies discuss and test theories related to…