Table of contents - Special Issue: Papers from the 7th IWC TQM Conference 2013, Belgrade
Quality management – history and trends
Albert Weckenmann, Goekhan Akkasoglu, Teresa WernerThe continuous development of quality management in organizations was driven on the one hand by competition and on the other hand by growing requirements of the customers. Mass…
Design and implementation of quality control loops: Strategies to reach stable business processes
Malte Schröder, Sebastian Schmitt, Robert SchmittBusiness processes have an open and dynamic character and are influenced by internal an external disturbances. Without an adequate use of feedback mechanisms, those processes…
Integrating sustainability aspects into an integrated management system
Sandra Klute-Wenig, Robert RefflinghausThe purpose of this paper is the further development of an Excel-based integrated management system for the tool and cutlery industry regarding sustainability. The tool’s actual…
Why are companies still struggling to reach higher continuous improvement maturity levels? Empirical evidence from high performance companies
Daniel Jurburg, Elisabeth Viles, Carmen Jaca, Martin TancoContinuous improvement (CI) is regarded as a powerful approach to achieve business excellence. However, the implementation is not simple as it involves managing a considerable…
Total quality management performance in multinational companies: A learning perspective
Daniel Jiménez-Jiménez, Micaela Martinez-Costa, Angel R. Martínez-Lorente, Hammady Ahmed Dine RabehMultinational corporations face a more intense competence and a higher number of changes in the different countries they operate. In this regard, organizational learning and…
From IMS and six sigma toward TQM: an empirical study from Serbia
Vidosav Majstorovic, Tatjana V. SibalijaThe purpose of this paper is to present the current status of a quality management practice in Serbia, in terms of the development and application of integrated managements…
ISSN:
1754-2731e-ISSN:
1754-274XISSN-L:
1754-2731Renamed from:
The TQM MagazineOnline date, start – end:
2008Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Maria Vincenza Ciasullo