Table of contents
A case study : Application of Six Sigma methodology in a small and medium‐sized manufacturing enterprise
Prabhakar Kaushik, Dinesh Khanduja, Kapil Mittal, Pawan JaglanSix Sigma within small and medium‐sized enterprises (SMEs) is rapidly emerging as the new wave of change in Six Sigma. The purpose of this paper is to review the implications of…
Benefits of implementing management system standards : A case study of certified companies in the Pearl River Delta, China
W.M. To, Peter K.C. Lee, Billy T.W. YuThe purpose of this paper is to explore the extent of implementing management system standards among ISO (and other) certified companies in the Pearl River Delta and its effect on…
Adopting TQM approach to achieve customer satisfaction : A flour milling company case study
Yohanes Kristianto, Mian M. Ajmal, Maqsood SandhuThe purpose of this paper is to present the results of a survey of customer satisfaction with regard to the strategy of total quality management (TQM) adopted in a wheat flour…
Eco‐design in total environmental quality management : Design for environment in milk‐products industry
George J. BesserisThe purpose of this paper is to propose a methodology that may aid in assessing ecological quality multi‐trait screening through the use of simple and robust tools while exerting…
Approach for measuring health‐related quality management
Yvonne Lagrosen, Ingela Bäckström, Håkan WiklundThe purpose of this paper is to develop an approach to measuring health‐related quality management based on earlier research on the connection between quality management and…
Brands, quality badges and agricultural cooperatives: how can they co‐exist?
Achilleas KontogeorgosThe purpose of this paper is to examine different quality schemes and to determine how these could be combined by Agricultural Cooperatives into a brand development strategy…
Impacts of company size and culture on quality management practices in manufacturing organisations: An empirical study
Kit Fai Pun, Surujdaye Jaggernath‐FurlongeThe purpose of this paper is to investigate the impacts of company sizes and culture on quality management practices (QMP) in manufacturing organisations based in Trinidad and…
ISSN:
1754-2731e-ISSN:
1754-274XISSN-L:
1754-2731Renamed from:
The TQM MagazineOnline date, start – end:
2008Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Maria Vincenza Ciasullo