Transforming Government: People, Process and Policy: Volume 18 Issue 4

Toward a data culture model for local governments: conceptualization and insights from Belgium

Mathieu Lega, Antoine Clarinval, Corentin Burnay, Isabelle Linden, Annick Castiaux

Despite the current attention toward the concept of data culture, a commonly accepted scope and definition is currently lacking. Addressing this conceptual fuzziness would be…

Village fund management and reporting systems: are they accountable?

Paulina Permatasari, Adi Budiarso, Teguh Dartanto, Agunan Paulus Samosir, Bramantya Saputro, Dewa Ekayana, Efid Dwi Agustono, Tri Emil Alim, Leni Hartono, Firli Wulansari Wahyuputri, Irwanda Wisnu Wardhana

This study aims to address fundamental questions surrounding accountability within village fund management (VFM) and reporting systems in Indonesia by comparing the number of…

How do technological media accelerate sustainable development? Mediating role of good governance and empowerment

Leila Nasrolahi Vosta, Mohammad Reza Jalilvand

This paper aims to examine how technological media accelerates sustainable development. Further, the mediating role of good governance and society empowerment would be…

Commitment and trust: fostering socio-economic development through voluntary data exchange between governmental and commercial entities

Aida Darmenova, Kim Normann Andersen

This paper aims to present the results of a project deployment on voluntary data exchange between a municipality and commercial entities built on the Commitment-Trust theory. The…

Linking e-government development and quality of governance to trust in government: evidence from OECD member countries

Abdallah Alsaad, Abdelbaset Alkhawaldeh, Hamzah Elrehail, Rami Almomani

The association between e-government and trust in government has been extensively examined, even though empirical works have returned conflicting conclusions about this…

Fiscal policy and sustainable development in sub-Saharan Africa: unveiling the role of information and communication technology (ICT)

Olumide Olaoye, Mamdouh Abdulaziz Saleh Al-Faryan, Mosab I. Tabash

The aim of this study is twofold. First, this study examines the effect of fiscal policy on sustainable development in sub-Saharan Africa (SSA). Second, this study also…

E-government in Asian countries: a conceptual framework for sustainable development

Md. Golam Kibria, Paul Hong

This paper aims to examine the factors contributing to e-government development as a means to foster sustainable development, highlighting the need for robust e-government…

Framework for the application of explainable artificial intelligence techniques in the service of democracy

Marta Sofia Marques da Encarnacao, Maria Anastasiadou, Vitor Santos

This paper aims to explore explainable artificial intelligence (XAI) in democracy, proposing an applicable framework. With artificial intelligence’s (AI) increasing use in…

Analyzing public sentiment toward economic stimulus using natural language processing

Mohammad Ashraful Ferdous Chowdhury, Mohammad Abdullah, Mousa Albashrawi

This study aims to investigate public sentiment toward economic stimulus using textual analysis. Specifically, it analyzes Twitter’s public opinion, emotion-based sentiment and…

Artificial intelligence and decision-making in government functions: opportunities, challenges and future research

Albandari Alshahrani, Anastasia Griva, Denis Dennehy, Matti Mäntymäki

Artificial intelligence (AI) has received much attention due to its promethean-like powers to transform the management and delivery of public sector services. Due to the…

Does E-government curb corruption? The moderating role of national culture: a machine learning approach

Senda Belhaj Slimene, Hela Borgi, Hakim Ben Othman

The study aims to investigate the relationship between E-government and corruption. It also examines the moderator role of national culture through Hofstede’s dimensions on the…

Open government data, innovation and diversification: the pursuit of economic value

Mohsen Farhadloo, Mark Rosso, Animesh Animesh

There is a widely held belief that open government data (OGD) have the potential to generate both economic and social value. This study aims to empirically unpack the relationship…

Revisiting democracy-growth nexus in Sub-Saharan Africa with macroeconomic variables modelling

Temitope Abraham Ajayi

A popular convention in the political-economy literature is that causality runs from democracy to economic growth. That thinking has continued to evoke significant debates among…

Listening to regulators about the challenges in regulating emerging disruptive technologies

José Antonio Gouvêa Galhardo, Cesar Alexandre de Souza

This study aims to investigate the regulatory challenges of emerging disruptive Information and Communication Technologies (ICT) in Brazil and the strategies regulators use to…

Investigating the adoption of smart local government services: the impact of service quality, trust, and social influence

M. J. Hakeem, M. M. Sulphey

This study aims to examine the factors that influence the adoption of public services through the latest smart apps designed to provide maximum services within urban local…

Influential factors in general public opposition and public servant concerns toward municipal DX promotion in Japan

Yuna Seo

This study aims to investigate the factors influencing public servants’ anxiety and general public’s opposition toward the implementation of digital participatory platforms (DPPs…

Business process management and digital transition. The case study of an Italian Public University

Salvatore Ammirato, Laura Cutrì, Alberto Michele Felicetti, Fabrizio Di Maio

The purpose of this study is to highlight how the digitalization of a public university through a structured Business Process Management (BPM) approach allows for a significant…

Digital inclusivity: exploring e-government use among businesses in Ghana

Anthony Acquah

Electronic government (e-government) initiatives are critical in bringing about transparency, accessibility and efficiency in public service delivery. Drawing upon e-government…