Transforming Government: People, Process and Policy: Volume 10 Issue 1

Editorial

Electronic identity (eID) and electronic signature (eSig) for eGovernment services – a comparative legal study

Gabriel M. Lentner, Peter Parycek

This paper aims at providing an overview of different approaches toward identity management pertaining to citizen to government (C2G) eGovernment applications.

Challenges of introducing a professional eID card within health care

Karin Hedström, Fredrik Karlsson, Fredrik Söderström

The purpose of this paper is to examine the challenges that arise when introducing an electronic identification (eID) card for professional use in a health-care setting.

An analysis of the standards of the government websites of Sri Lanka: A comparative study on selected Asian countries

Tharindu Ishanka Rajapaksha, Lalitha S. Fernando

This paper aims to identify the reasons for the lower ranking of the Online Service Index of Sri Lanka under the United Nations E-Government Readiness Index. The study is…

Managing the development of e-ID in a public e-service context: Challenges and path dependencies from a life-cycle perspective

Ulf Melin, Karin Axelsson, Fredrik Söderström

The purpose of this paper is to analyse and understand the contemporary management of electronic identification (e-ID) development to: identify and formulate challenges and…

Transforming armed forces through military transparency: Open government challenges in a world of secrecy

L.C.O. Klaus

After discussing recent academic attempts to assess the status of worldwide military transparency and accountability in nations which adopted open governance paradigms, this paper…

Contributing factors to E-government service disruptions

Nurul Aisyah Sim Abdullah, Nor Laila Mohd Noor, Emma Nuraihan Mior Ibrahim

The purpose of this study is to investigate the contributing factors to E-government disruptions in Malaysia public service. Researchers have highlighted that the main factors…

E-government services evaluation from citizen satisfaction perspective: A case of Afghanistan

Mohammad Anwer Anwer, Vatcharaporn Esichaikul, Mariam Rehman, Maria Anjum

The purpose of this paper is to analyze and evaluate the current status of e-government services in Afghanistan. To identify the evaluation criteria based on citizen satisfaction…

Missed opportunities for introducing transformational government: Assessing the contentious e-toll project in South Africa

Tendani Mawela, Nixon Muganda Ochara, Hossana Twinomurinzi

The purpose of this paper is to trace the trajectory of the Gauteng Freeway Improvement Project, an electronic tolling (e-tolling) programme based in South Africa, to argue for…